Best Western Plus Casablanca City Center Reviews

We arrive after midnight. The front desk was so nice and they gave us free upgrade to suite. The hotel is actually quite far. We'll, to he honest kinda my fault for not checking the location before we book it. 35 minutes walk from casa port, 25 minutes with the tram to casa voyageurs, and 40 minutes walk to hasan mosque. Good things is the hotel is not very far from the tram stop. The hotel room itself looks really nice, but not clean. The drainage to the shower was clog. So when we took shower, it started to flooding to all over the bathroom. We told the front desk about it. Bit nothing really don't with it. Also first day was there. I saw blood stain on one of the pillow case. Luckily they have lots of pillow inside the room. So I did not use it. The next night I saw they change the pillow case, but this time I saw blood stain on the blanket which was not there the night before. I thunk they should check them properly and clean it. From the picture u can see it is an old stain.

This was formerly called Business Hotel so many taxi drivers did recognise the name of Best Western Plus. The website said it has a gym but there wasn't one. Room was pleasant and the Service was fine.

just okay

Great stay

No toothbrush slippers provided

Very well located next to the tram station not far from the places of attraction. Very clean hotel and very friendly staff ✌️

Hygiene: OK Environment: OK Service: OK

Just live with it! Local prices are cheap, a five-star hotel only costs a thousand yuan, so don’t stay in this hotel. I just made an appointment here to accommodate others, just for one night

Nice hotel, but the breakfast is weak and the cleaning needs to be done better.

The room was OK, but the breakfast was simple

Water requires money, there is no toothbrush and toothpaste, garbage hotel, poor service, bad breakfast, and dogs.

Courteous and professional staff very good hotel quiet secure and very close to the tram stop

Good location and good service attitude

The hotel is located in the city center and while you can hear the traffic noise from where we were located, I very much enjoyed my stay at this location. The staff were friendly, the beds reasonably comfortable (a little too hard for my liking but my friend appreciated them), the bellman were very helpful, and the rooms were clean. While there is no pool at this location, it seems you are able to access the pool at a nearby rooftop hotel (just ask the front desk). I did not take advantage of the coffee offered in the rooms as it is Nescafe instant nor the breakfast so I can not comment on that. The one thing that I found tricky is the stairwell that has automatic lights. If you are going downstairs, you will activate them properly so as not to be a hazard, however coming up the stairs, because they are rounded, the first part of the staircase is in the dark as the motion detector is out of range.