Candilejas Hotels with Airport pickup service

The hotel itself is well located, fairly standard airport hotel. Rooms came with all the standard aeminities, beds comfy, shower hot etc. Breakfast in the morning was great, with a nice view over the pool area. You wouldn't know you're right next to the airport thanks to all the greenery that surrounds the hotel. Unfortunately the hotel was let down by a shambolic check-in process which meant that no-one picked us up from the airport (you cannot walk) and no-one answered our calls. Once we made our own way to the hotel, we waited almost an hour to be checked in, and then were given the wrong type of room which I had to argue about with the front desk until they eventually relented.