Le Passage Cairo Hotel & Casino

Le Passage Cairo Hotel & Casino Reviews

Le Passage Cairo Hotel & Casino

Al Houreya - Heliopolis, Sheraton Al Matar, El Nozha, Cairo, Cairo Governorate, 99999, EgyptView Hotel Details
Le Passage Cairo Hotel & Casino
Le Passage Cairo Hotel & CasinoLe Passage Cairo Hotel & CasinoLe Passage Cairo Hotel & Casino
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Le Passage Cairo Hotel & Casino Guest Reviews

4/5
Very Good
209 review
Verified reviews
Location4.2
Amenities3.9
Service3.8
Cleanliness4.0
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All reviews(209)
Positive reviews(179)
Reviews with photos/video(42)
Close to airport(48)
Friendly staff(40)
Convenient location(40)
Easy to get around(39)
Offers pick-up/drop-offs(35)
Awesome stay(29)
Perfect for business trips(11)
Strange smell in room(6)
Negative reviews(30)
Chijingyingzi
Standard Double Or Twin Room
Stayed in Nov 2024
Solo travelers
71 review
4.0/5
Very Good
Posted on Jan 15, 2025
I was transferring in Egypt for one night, and then I checked into this hotel. The service attitude was so bad that no one came to pick me up.I will never go to Egypt again and I will never go to this hotel again. But the room is clean.Breakfast is also very delicious and lunch and dinner are served.
Response from Property: Dear our valued guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We are sorry to learn that some of our services didn't meet your expectations, ensure we take your review seriously to use it in our continuous improvement efforts. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino
Guest User
Standard Double Or Twin Room
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Very nice hotel for early start at airport. Staff all amazingly helpful and especially many thanks to Ahmed Anwar customer relations manager for assisting me to check in on-line for my flight. Thank you sir.
Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino.
Villaf
Standard Double Or Twin Room With Garden View
Stayed in Jun 2024
Family
8 review
4.7/5
Amazing
Posted on Jul 27, 2024
A lot of variety in the buffet, the staff very friendly, very close to the airport
Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino.
Gozali
Deluxe Double Or Twin Room With Garden View
Stayed in Nov 2024
Solo travelers
3 review
2.5/5
Posted on Dec 30, 2024
Room smell bad and staff not to friendly, supposed don’t use Casino because no Casino in the hotel, location near to airport.
Response from Property: Dear our valued guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We are sorry to learn that some of our services didn't meet your expectations, ensure we take your review seriously to use it in our continuous improvement efforts. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino
Guest User
Standard Double Or Twin Room
Stayed in Nov 2024
Solo travelers
19 review
4.2/5
Very Good
Posted on Dec 24, 2024
I was in Cairo for one night so needed a hotel near the airport. The hotel arranges a free shuttle service to and from the airport which is very convenient. The rooms are fine and the hotel has all the amenities that you would want (multiple restaurants, swimming pool, and gym). Perfect for an over night stay in between flights
Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino.
Guest User
Deluxe Double or Twin Room With Garden View
Stayed in May 2024
Business travelers
17 review
1.7/5
Posted on Jun 11, 2024
Terrible, all are old inside. I had to spend another 25 dollars to by adapter to plug my phone and laptop. No room shoes, no toothbrush and toothpaste inside the room, I had to pay another 2 dollars extra to have it. The hotel is expensive and the service and equipment inside are too old, very very very old. The hotel need renovation. When I tried to talk about this, even one guy was aggressive with me and asked me to shut up. It is just bad experience and I really regret even to put my legs at that place. The only bad experience I had here.
Response from Property: Reply from the property:Dear our valued guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We are sorry to learn that some of our services didn't meet your expectations, ensure we take your review seriously to use it in our continuous improvement efforts. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino.
Ning
Standard Double Or Twin Room
Stayed in Dec 2024
Family
14 review
5.0/5
Outstanding
Posted on Feb 1, 2025
the hotel is excellent, one of my friend suggested this hotel
Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino.
Mohammad Orecat
Standard Double Or Twin Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 28, 2024
very good hotel Very helpful and kind staff. Good service. Nice and clean
Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & ******! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & ******.
Raneem99
Standard Double Or Twin Room With Garden View
Stayed in Jul 2024
Solo travelers
3 review
4.5/5
Great
Posted on Aug 20, 2024
It was an nice experience. I stayed there for two nights before my flight. The location is just a few minutes from the Airport and the perk is the free shuttle service.
Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino.
Ms Shanghai
Standard Double Or Twin Room With Garden View
Stayed in Jun 2024
Couples
13 review
4.0/5
Very Good
Posted on Jul 25, 2024
The pool is nice and the fresh bread at breakfast is delicious. The bathroom smelled a bit funny and we had more than one unsatisfactory interaction with service staff.
Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino.
Jedism.co
Standard Double Or Twin Room With Garden View
Stayed in Dec 2023
Couples
1 review
4.5/5
Great
Posted on Jan 13, 2024
I have a perfect holiday with trip.com .the hotel was really near to the airport. The hotel was clean and staffs were friendly and helpful.
Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino.
Guest User
Standard Double Or Twin Room With Garden View
Stayed in Dec 2023
Couples
5 review
4.5/5
Great
Posted on Jan 11, 2024
Clean and cozy room. Airport shuttle was the strongest point. Wished there were a room sleepers. It was a lot better than I imagined from reviews.
6/7
Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino.
Bryce van de Laar
Deluxe Double or Twin Room With Garden View
Stayed in Jun 2024
Solo travelers
12 review
4.0/5
Very Good
Posted on Jul 17, 2024
This is a good hotel if you need to stay by the airport. The staff are friendly, the breakfast is good and the pool is wonderful. While everything looks very fancy and shiny, it feels a little tired and in need of some upkeep. Every thing is very clean, but some of the fittings are coming loose and showing rust.
Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino.
Zainab
Deluxe Double or Twin Room With Garden View
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 6, 2024
It was good.. اللهم بارك... The staff were good and professional... One shared same name with me.
Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino.
Guest User
Standard Double Or Twin Room With Garden View
Stayed in Mar 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on May 8, 2024
if you got room number start from 5, which means your room is at the garden view room, that was very terrible, the facilities are super old and not clean there. You`d must better to ask the staff to change your room, the rooms in the main building are renovated, with nicer facilities and cleaner shuttle bus is very convinient
Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino! We take motivate and pride in knowing our guests are happy with their stay experience. We look forward to welcoming you once again. Kind regards, Le Passage Cairo Hotel & Casino.