46 Haeun-daero 570beon-gil, Haeundae-gu, Busan, 48093, South KoreaView Hotel Details
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SHILLASTAY HAEUNDAE BEACH (BEXCO) Guest Reviews
4.5/5
Great
578 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.2
Service4.4
Cleanliness4.6
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All reviews(578)
Positive reviews(561)
Reviews with photos/video(184)
Convenient location(91)
Nice sea view(89)
Close to beach(53)
Delicious breakfast(39)
Perfect for business trips(35)
Too noisy(34)
Easy to get around(33)
Large rooms(22)
Negative reviews(17)
Guest User
Deluxe Double Room with City View
Stayed in Jan 2025
Couples
26 review
4.0/5
Very Good
Posted on Feb 11, 2025
Location is great , 5 minutes to the night market , concierge service is horrible, not helpful, reluctant to provide information, I only find out the night market is nearby in my last day stay , unfortunately, I already had a quick dinner somewhere else, miss the chance to enjoy the Korean food, I did ask the concierge any restaurant recommended nearby , no information is provided
Guest User
Deluxe Double Room with City View
Stayed in Jan 2025
Business travelers
27 review
5.0/5
Outstanding
Posted on Feb 17, 2025
this is a good hotel,I will check in again,because long time biz trip in busan hhhh
Travel maker 13
Standard Twin Room with City View
Stayed in Oct 2024
Solo travelers
17 review
4.0/5
Very Good
Posted on Dec 28, 2024
Perfect location and easy to get around.
Lots of food options around the hotel and room was quite big for the business hotel and cozy.
The best value for money !
Highly recommended!
Guest User
Deluxe Double Room with City View
Stayed in Oct 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Nov 6, 2024
Room size with amenities and location are excellent!
Wasn’t please with the check in process(the female staff don’t seem friendly maybe because she is. It fluent in English),breakfast table arrangement(was always given the furthest possible table from the buffet area),my toilet amenities weren’t refill for the 3rd night stay. The breakfast spread is reasonable but every morning is EXACTLY the same!
However, every morning, I requested for a taxi at the lobby, the staff whom assisted me always smile and got me a taxi fast. Lobby is comfortable and clean to wait for my guide or relax in.
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Haeundae
Regina Frolova
Deluxe Double Room with City View
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
My stay at the Shilla Stay Haeundae was absolutely delightful. The location was exceptional, the facilities modern and spotless, and the view breathtaking. (Make sure to book an ocean view room, it truly makes a difference)
But what truly elevated my experience was the outstanding service. I especially want to commend Anna at reception. Her friendliness, professionalism, and understanding were remarkable.
When I encountered an issue with the safe in the evening, Anna, despite having finished her shift, went above and beyond to ensure a locksmith promptly resolved the problem. Her dedication and support were truly appreciated.
I left Haeundae with a strong desire to return. Thank you, Anna and Shilla Stay, for such wonderful hospitality!
가을빛좋아
Standard Twin Room with Sea View
Stayed in Oct 2024
Family
15 review
5.0/5
Outstanding
Posted on Nov 25, 2024
One of best and convenient hotels with great staffs at Haeundae beach,Busan.
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Haeundae
Anonymous User
Standard Double Room with City View
Stayed in Sep 2024
Couples
1 review
4.5/5
Great
Posted on Oct 9, 2024
The hotel room with sea view was perfect, and the room was clean and spacious. I would also like to give special compliment to the Mr. Leo Ha for making the checking in process so easy and smooth. Overall, the hotel stay was pleasant and enjoyable
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Haeundae
KMT
Standard Family Room with Sea View
Stayed in Aug 2024
Couples
6 review
4.5/5
Great
Posted on Oct 4, 2024
Beach view. Right next to haeundae beach. Not that many amenities. But it’s great overall.
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Haeundae
다혜키임
Standard Twin Room with Sea View
Stayed in Aug 2024
Family
1 review
4.5/5
Great
Posted on Sep 6, 2024
Ocean view was awesome. The beach was close and there was a bus stop right near the hotel, so it was nice to move around. However, the person paying at the buffet felt unkind. Other than that, it was perfect. Other than that, the bathroom in the room was a little uncomfortable, everything was great.
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm concern towards Shilla Stay. For future excellence in our services, we are consulting with the concerned team about the you mentioned. All your suggestions will be treated as valuable information for further improvements in our customer services. We promise to serve you better in the future. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Shilla Stay Haeundae
Anonymous User
Standard Double Room with City View
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Reached at 3pm and was told our room wasn't ready and had to wait until 3.30pm. Our room was clean and location was pretty convenient.
- walking distance to haeundae market and beach
- 5000 won cab fare to Mipo station and Busan x Sky
- 23000 won cab fare to Gimhae Airport
Response from Property: Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel.We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay
Make the fullest of your life
Premier Deluxe Double Room with Sea View
Stayed in Nov 2024
Family
11 review
4.7/5
Amazing
Posted on Feb 24, 2025
Very convenient location to the beach & tourist attractions.. all within walking diatance. Great place to stay
WeiQuan Lam
Deluxe Family Room with Sea View
Stayed in May 2024
Family
4 review
4.7/5
Amazing
Posted on Jun 9, 2024
Great location and very close to the beach. I went with my family off two children and they love the hotel!
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay
Guest User
Deluxe Family Room With City View
Stayed in Apr 2024
Family
2 review
4.2/5
Very Good
Posted on May 14, 2024
Thankful for the complimentary water! The soap and shampoo was also good. They do not provide complimentary toothbrush and toothpaste so can bring your own.
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and yourfamily good health and peace.General Manager Shilla Stay Haeundae
Guest User
Deluxe Double Room with City View
Stayed in Oct 2024
Family
6 review
1.0/5
Posted on Nov 2, 2024
It was so noisy that I couldn't sleep all night long because of rainy noise. They need sounds proof for the room. It was obnoxious.
Kerry
Standard Family Room with City View
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 28, 2024
Nice place to stay,the hotel just next to the beach.really nice view.
Response from Property: Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay