Ernes Hotel Alma Bukit Mertajam

Ernes Hotel Alma Bukit Mertajam Reviews

Ernes Hotel Alma Bukit Mertajam

G32, Lorong Seri Alma, Jalan Alma, Pusat Perniagaan Seri Alma, Bukit Mertajam, Penang, 14000, MalaysiaView Hotel Details
Ernes Hotel Alma Bukit Mertajam
Ernes Hotel Alma Bukit MertajamErnes Hotel Alma Bukit MertajamErnes Hotel Alma Bukit Mertajam
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Ernes Hotel Alma Bukit Mertajam Guest Reviews

8.1/10
Very Good
55 review
Verified reviews
Location8.4
Amenities7.4
Service8.2
Cleanliness8.4
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All reviews(55)
Positive reviews(51)
Reviews with photos/video(12)
Clean and tidy(12)
Awesome stay(11)
Awesome rooms(10)
Great service(7)
Great location(6)
Negative reviews(4)
daniellovestotravel
Standard Twin Room
Stayed in Mar 2025
Family
4 review
9.0/10
Great
Posted on Apr 12, 2025
Location is great just the services need to be improve at the future . Hope that they will improve . Thank you for tonight stay cation.
6/10
Anonymous User
Standard Queen Room
Stayed in Feb 2025
Solo travelers
1 review
9.5/10
Amazing
Posted on Apr 1, 2025
Just a slight thing that needs imrovement such as checking the functionality of all the things inside the room. Such as, does the door have handles outside for you to fully lock the comfort room when not in used, and is the soap dispenser intact. Overall vibes of the property is amazing. Staffs are friendly. Thank you!
Guest User
Standard Twin Room
Stayed in Dec 2024
Family
5 review
8.0/10
Very Good
Posted on Feb 2, 2025
Nice place and environment are clean & cooling. Staffs are friendly and helpful.
HENRYNOTBAD
Standard Queen Room
Stayed in Nov 2024
Travel with friends
8 review
8.0/10
Very Good
Posted on Jan 6, 2025
Not bad, the spot was city centre, easy to travel everywhere, room is clean too, will pick again for next time. Good!
Mimi
Standard Queen Room
Stayed in Mar 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 8, 2025
Like at hotel, good
35Wan Norashimah Binti Wan Hashim
Standard Twin Room
Stayed in Nov 2024
Family
2 review
10.0/10
Outstanding
Posted on Jan 17, 2025
Very nice place ,beautiful ..cantik bersih menawan ..wangi
Suhaiza
Deluxe King
Stayed in Feb 2025
Family
13 review
9.5/10
Amazing
Posted on Mar 23, 2025
The location of the property is great, which made it easy to explore the area. The room was decent and clean, with fresh sheets provided. The bathroom was functional, although it took a while for the water heater to warm up. We had booked two rooms, and while they were a bit far apart, it wasn't too much of an issue. However, my parents' room had a slightly spooky vibe, as they could hear strange noises, like glass balls being played with, from the floor above. Despite that, we had an enjoyable stay overall. The accommodation met our basic needs and the location was very convenient.
Reenie Goh
Standard Twin Room
Stayed in Oct 2024
Family
56 review
7.5/10
Posted on Nov 27, 2024
Convenient place. Centre in the city and convenient for food.
Jasvian
Standard Queen Room
Stayed in Feb 2025
Couples
4 review
5.0/10
Posted on Mar 16, 2025
Hard mattress and with noisy fridge sound which is disturbing to sleep. Requested for quiet room but assigned to the first room at the corridor which is very noisy. Sound proof is bad. Deposit of cash RM 100 is required during check in which is not so friendly for travelers travel cashless nowadays. Hope can be improved to ease the check in process.
Guest User
Deluxe King
Stayed in Jan 2025
Business travelers
4 review
10.0/10
Outstanding
Posted on Apr 24, 2025
“Great stay — superb location, perfect for business trips!” Stayed at Ernes Hotel Alma Bukit Mertajam for my business trip — truly impressed. • Location: Strategic and very convenient, close to shops, eateries, and easy access to main roads. Makes traveling around the area super smooth. • Cleanliness: Spotless, room was clean and comfortable. • Service: Friendly and helpful staff, always ready to assist. • Amenities: Complete with everything I needed for a pleasant stay. Would definitely recommend for those who prioritize good location and hassle-free experience.
Helvin
Deluxe King
Stayed in Nov 2024
Business travelers
58 review
6.0/10
Posted on Mar 9, 2025
Nice environment, will come again next time, suitable for business trip
Feroze Nizome
Standard Twin Room
Stayed in Nov 2024
Travel with friends
1 review
6.5/10
Posted on Dec 28, 2024
Everything perfect except location wasn’t at happening area…😌
Guest User
Standard Queen Room
Stayed in Nov 2023
Couples
2 review
7.5/10
Posted on Jan 2, 2024
No frills hotel. All amenities needed are in place. The housekeeping staffs are really nice. Sockets are next to the bed
ahnick007
Family Room
Stayed in Mar 2025
Business travelers
2 review
8.0/10
Very Good
Posted on Apr 18, 2025
easy checkin have all the basic
MCLee Richard
Deluxe Twin Room
Stayed in Feb 2024
Couples
4 review
7.5/10
Posted on Mar 13, 2024
Supposed to be NON Smoking but the room allocated was full of cigarette smell . Rules are not implemented as we found there are guests smokhang inside the room and at first floor lobby as well. There isn't double layer curtain blinds except the thick curtain so you can't open the thick curtain as others can see through the window . There isn't any any shower door except a very fragile/ thin layer of cheap plastic screen that could not prevent the water from spilling towards the bathroom door and flooding the whole floor that has made it very slippery. Towet rack is installed too high , you may find it difficult to reach. TV reception is so poor you couldn't tell which channel or program is playing. Overall ,room is clean but others are disappointing and room rate is expensive. Will not recommend anyone to stay .