Pet friendly Hotels Buenos Aires

Excellent hotel, very good facilities, very complete breakfast, all very comfortable.

This is a good new hotel with a good location near Florida Street. The rooms are large and comfortable with a jacuzzi. The indoor pool and jacuzzi on the top floor are small but the view is good and relaxing. Breakfast is not very large but delicious and service is not a problem. There are restaurants, convenience stores, and souvenir shops in the vicinity. A fixed-price taxi to the airport will be arranged immediately.

In the city center, the location is particularly good, there are many attractions nearby, you can walk. The room is also very characteristic, the view is good and clean. Service is in place, it is a very good experience!

This is a fantastic hotel ! Location , Quality of Rooms , Breakfast but above all else it's the Staff , at Reception, in the Dining Room and the people who clean and service the rooms ...all without exception ...superb. Friendly , efficient , eager to assist with all requests and always with a smile! They have made our holiday in Buenos Aires a great one and congratulations to NH Hotels for their staff selection and training processes. It's a winner and would highly recommend this hotel to anyone planning to visit Buenos Aires. Near to main shopping streets , a variety of restaurants and a short taxi ride away from all visitor attractions. Thank you NH Hotel Tango and your excellent staff.

酒店服務很好，房間寬敞，出行方便

Stayed here one night pre-Antartic cruise and it was organised by the cruise company. The rooms look dated and some of the fittings, particularly in the bathroom needs replacing since they were broken. For the price point, it was disappointing if I had paid myself. Staff were friendly at check in and check out. Personally I would choose a different hotel unless you need to be in recoleta specifically

This hotel offers absolutely no recognition to its loyalty program's elite members. As a Titanium member - the highest grade of its member - I was made to feel like scrap metal instead of Titanium. There was ABSOLUTELY NO BENEFIT OFFERED! Not even a greeting of recognition. No room upgrade, no late checkout, no welcome drinks - everything was ”subject to availability” and apparently NONTHING IS AVAILABLE, except that they are ready to take your money! The room assigned to me was even what I booked. They gave me a twin-bed room but I have requested one big bed. Went back to the reception and again was told ”NOTHING WAS AVAILABLE!” The room also has a broken toilet. Also no fridge in the room although its website says there is a mini bar. NO FRIDGE AND BROKEN TOILET FOR A 4-STAR HOTEL?! ARE YOU KIDDING ME?!!! I have complained to Titanium NH and also the Hotel, no apologies and no compensation.

We had a great stay. Housekeeping was excellent, our room was always very clean. The front desk staff was very hospitable and allowed us a very late check out as our flight did not leave until later in the day. The location of the hotel was very central - Puerto Madero is right in the middle of the city - about 5 min walk to the Casa Rosada and Plaza de Mayo. Lots of restaurants around the hotel. The staff working at Alberto's bar was also very friendly and offered great service. We enjoyed breakfast very much as well - great selection.

I booked on behalf of my colleagues, and I didn't live here myself, but I asked questions via email, and the replies were timely and polite. Hope to try it myself next time.

What a Disappointment the Faena Hotel is. NOT a 5 star hotel it once was. The bed in our room was more than 10 years over due for a change. The most uncomfortable bed I’ve slept in a “5 star hotel” . The staff is rude if you are not Argentinian, typical for of a hotel that pays the staff practically nothing and a place no one tips. The bartender at the library was totally focused on taking to the ****** at the bar and totally ignored us sitting next to this loud obnoxious couple. The pool was freezing cold. Why can’t they heat the pool to take the chill off so you can enjoy the pool. The wait staff at the pool was slow to deliver the drinks or food at the pool and often confused the orders or never returned to deliver the correct order. The man at the checkin Juan Pablo is joke. He gave wrong information about the hotels offerings for the valentines dinners. I found out the evening of valentines that there was a Tango Show with dinner that included meat choices that the other restaurants were not offering. The Tango show and dinner was offered for $270 USD per person. I was offered $135 USD pp at the door or 48,000 Argentinian pesos which equals $270 pp. it had to do with the blue dollar. While I was negotiating with the man at the entrance to the Tango show I saw food coming from the Mercado restaurant through the lobby long lobby filled with people uncovered, how disgusting. We declined to eat or see the show. Do yourself a favor and stay at the holiday inn and save yourself a lot of money and aggravation and most of all disappoint in once was a fabulous hotel. They tell you that the hotel is full as well as the restaurants. That’s a lie, nothing at Faena is full except the arrogance they dish out.