numa Properties in Brussels

A strong warning regarding Trip.com! Heads up, everyone: this hotel has changed its name to Numa. It's a fully automated hotel with no front desk or on-site staff. You must check in online prior to arrival. If you're planning to book, it's highly advisable to complete this process while you're still in China. I wasn't aware of the name change, so I mistakenly thought the email from Numa was spam. When I arrived and then tried to check in online, it led to numerous problems. With no staff around, I felt completely stranded and had absolutely no one to turn to. (For example, my Chinese mobile number couldn't receive verification codes here, which compounded the issue significantly.) Overall, the hotel itself is quite good, and the location is fantastic. However, the information listed on Trip.com is inconsistent and outdated. Please proceed with caution.

Stayed at this hotel for the second time and the service was very good. There are no vacancies due to early arrival at the hotel. The hotel adjusted in time and arranged to move in without letting me wait too long. There is also a waiter who can speak Chinese, which is very convenient. Not far from the city center and convenient transportation. The breakfast is also good. The room facilities are complete, as well as intimate gifts and greeting cards. Stay here next time.