NH Brussels Airport Reviews

Response from Property: Dear, Thank you for choosing NH Brussels Airport and for taking the time to write us a review. We are delighted to know that your stay has been excellent and that we were able to fulfill your expectations. We strive to provide outstanding service to our guests, therefore your kind comments regarding our complimentary shuttle service will be shared to the team to continue to inspire them to provide excellent customer service. Once again, thank you for taking the time to write us a review and we hope to welcome you back soon to our property and with the greatest pleasure. Kind Regards Andreea, Front Office Manager

Response from Property: Dear Pamela,Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards, Samad - Front Office Shift Leader

Response from Property: Dear Thank you for choosing NH Brussels Airport and for taking the time to write us a review. We are delighted to know that your stay has been excellent and that we were able to fulfill your expectations.We strive to provide outstanding service to our guests, therefore your kind comments regarding our shuttle service and poximity to the airport will be shared to the team to continue to inspire them to provide excellent customer service. Once again, thank you for taking the time to write us a review and we hope to welcome you back soon to our property and with the greatest pleasure.Kind RegardsKristine, Assistant Front Office Manager

Response from Property: Dear NaomiThank you for taking time to review our property.I am delighted to hear that we will be your top choice when you visit our city. I will be sharing all your comments with all the staff involved as we are very proud to receive this amazing compliment about (name and potentially reason for positive feedback). We look forward to welcoming you back soon. Please don´t hesitate to contact us if you need any support or information regarding your next possible stay. Thank youKind regards, Andreea-Front Office Manager

Response from Property: Dear Marc MossFirst of all, thank you for leaving a review following your recent stay with us.We sincerely apologize for the inconvenience and disruption this has caused you.We understand the importance of having reliable elevator service. Please be assured that we take this matter very seriously and are committed to resolving it as quickly as possible.Currently, we have the following plan in place to address the elevator issues. This includes, immediate repairs, scheduled maintenance while the missing piece is received and we are also exploring options for upgrading the elevator system to enhance its reliability and performance.Your remark in regards to the breakfast service has been transmitted to our F&B Manager. Thank you again for your feedback and for helping us improve our services.With kind regards, Andreea - Front Office Manager

Response from Property: Dear Dr. ZouThank you for choosing NH Brussels Airport and for taking the time to write us a review. We are delighted to know that your stay has been excellent and that we were able to fulfill your expectations.We strive to provide outstanding service to our guests, therefore your kind comments regarding our shuttle service will be shared to the team to continue to inspire them to provide excellent customer service. Once again, thank you for taking the time to write us a review and we hope to welcome you back soon to our property and with the greatest pleasure.Kind RegardsKristine, Assistant Front Office Manager

Response from Property: Dear Guest, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We work with high standards of service, therefore, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Kind regards, Samad - Front Office Shift Leader

Response from Property: Dear,Thank you for choosing NH Brussels Airport and for taking the time to write a review. We are delighted to learn that your previous stay with us has been excellent. We strive to provide our guests with excellent service, so your kind comments will be shared with the team to continue to inspire them to provide excellent service. Your comments are highly appreciated and taken into account.Once again, thank you again for taking the time to write a review and we hope to welcome you back to our property soon and with the greatest pleasure.Kind regardsKristine,Assistant Front Office Manager

Response from Property: Dear XianglvyoudeVxiaojieThank you for choosing NH Brussels Airport and for taking the time to write a review. We are delighted to hear that your stay was excellent. We strive to provide our guests with excellent service, so your comments will be shared with the team to continue to inspire them to provide excellent service. Your comments are highly valued and appreciated. Kind regardsKristine , Assistant Front Office Manager

Response from Property: Dear, Thank you for choosing NH Brussels Airport and for taking the time to write us a review. We are delighted to know that your stay has been excellent and that we were able to fulfill your expectations. We strive to provide outstanding service to our guests, therefore your kind comments regarding our complimentary shuttle service will be shared to the team to continue to inspire them to provide excellent customer service. Once again, thank you for taking the time to write us a review and we hope to welcome you back soon to our property and with the greatest pleasure. Kind Regards Andreea, Front Office Manager

Response from Property: Dear guest, Thank you for choosing to stay with us at and I am very proud to hear that your experience with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Please don´t hesitate to contact us if you need any help or information. Kind regards, Andreea - Front Office Manager

Response from Property: Dear DangeThank you for choosing to stay with us and I am very proud to hear that your experience with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Please don´t hesitate to contact us if you need any help or information.Kind regardsAndreea - Front Office Manager