1 / F, Maoye Building, NO.78 Haihe East Road, Guangfu Street, Hebei District, Tianjin, ChinaView Hotel Details
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Hampton by Hilton Tianjin Railway Station Guest Reviews
4.8/5
Excellent
4181 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(4181)
Positive reviews(4131)
Reviews with photos/video(985)
Delicious breakfast(902)
Friendly front desk staff(646)
Many amenities(364)
Loved the night views(245)
Would stay again(233)
Close to scenic area(154)
Perfect for business trips(125)
Tasty restaurant(61)
Negative reviews(50)
From Singapore
Deluxe Family Queen Bed Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 16, 2024
We are satisfied with this hotel. The location is just a 5-minute walk from Tianjing station. The reception staff is friendly and helpful. The room is big and we stay at 47th with a good view .The air-conditioning is functioning well. We have our buffet breakfast at the 51th level. The buffet spread is good. Will recommend this hotel to my friends.
Response from Property: Dear friends, hello, thank you for such details to share, provide quality service, get the satisfaction of the guests is the progress of our work, I hope you have a good life and look forward to seeing you next time
Anonymous User
Cozy Room - River-View (2 Beds)
Stayed in Oct 2024
Couples
3 review
4.7/5
Amazing
Posted on Dec 7, 2024
We were lucky to check in on a good weather and stayed on high floor.the hotel design is such that the rooms are built from 41 on wards.it was also pretty clean and toilet was modern.however there is no security box.the beds were pretty comfy but it can get stuffy unless u open the window sill and also allow the air con to build up its cool air which can take a while.otherwise location is near to the river side and the main bridge.note that on certain days they have live singers by the river and u can hear it at high floors.ends around 10-11pm…
Response from Property: Hello dear friends, thank you very much for your evaluation of our hotel, your praise is the greatest recognition for us. As always, we will continue to provide excellent services and facilities to make every stay perfect. I hope you have a pleasant stay next time, and look forward to your five-point evaluation———— the hard-working Huan Xiaopeng
Guest User
Deluxe Family Queen Bed Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 15, 2024
fantastic hotel i will strongly recommend to all!!!
friendly staff n clean rooms
Response from Property: 尊敬的客人,非常感謝您抽出寶貴的時間對您在酒店的入住體驗進行分享。我們會一直不斷致力於完善每一個 細節,期 待您的下次光臨 ---努力的歡小朋
Kai Yang 96
Deluxe Family Queen Bed Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The staff were incredibly friendly and efficient. The rooms were very comfortable and spacious. We enjoyed the delicious breakfast each morning.
Response from Property: Dear friends, thank you for lighting up the five stars, Huan Xiaopeng is beautiful in my heart~ Your satisfaction makes us the biggest motivation, we receive not only guests, but also friends from afar. We will continue to uphold the service concept of "Friendly, Reliable, Caring and Thoughtful", and hope that you will have a happy experience every time you stay with Hampton by Hilton Tianjin! ——— beautiful little friends
Ket P.
Cozy Room - River-View (2 Beds)
Stayed in Oct 2024
Family
10 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Great location, just five minutes from the train station. The view from the window is simply amazing! Friendly staff, varied breakfast!
Response from Property: Hello dear friends, thank you very much for giving Huan Xiaopeng a five-point praise in your busy schedule, I am really grateful! No matter how busy you are, Huan Xiaopeng also hopes that you are healthy and happy every day! Huan Xiaopeng always believes that "the gold and silver cups are not as good as the reputation of the guests", and we are committed to providing guests with better service and a more warm residence. It is very happy to have friends from afar, and Huanxiaopeng is looking forward to your next stay---- looking forward to your Huanxiaopeng
Unclelim
Superior Double Room
Stayed in Oct 2024
Couples
36 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Great location, convenient and the room comfort.
Nice breakfast and value for money.
6/11
Response from Property: Thank you very much for your compliments to our hotel. We are your loyal service and your warm home. We will always try our best to make you feel the warmth and comfort of home. --Happy little friend
Vital Heynen
Superior Double Room
Stayed in Oct 2024
Couples
7 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Just very good 🤷♂️, great location and fantastic view from floor 50.
Response from Property: Thank you for your high evaluation, your satisfaction is our greatest encouragement, we are honored to have such a high evaluation of our service, we will continue to maintain this enthusiasm, sincere service for guests! We look forward to seeing you again! --Happy friends
Guest User
Superior Double Room
Stayed in Aug 2024
Couples
1 review
4.0/5
Very Good
Posted on Sep 15, 2024
Location: stone throw from the Century Clock. Unfortunately it was under restoration during our visit. Jin Wan Guang Chang 津湾广场 & Tianjin Railway station are near to the hotel. We walked to Tianjin Railway station to travel down to Beijing.
Cleanliness: happy about the standard.
Front desk- minimum contact.
Response from Property: Dear guests, thank you for your praise! You praise it like that. Huan Xiaopeng is in a beautiful mood, "Huan Xiaopeng has always been striving to do a good job in the details of service, so that your journey can be colorful, as long as you come here, Huan Xiaopeng will treat every family member who comes here like a family." --- happy little friends like family
Guest User
Cozy Room - River-View (2 Beds)
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 24, 2024
The staffs are helpful. Took them some efforts to explain of the power cut on the first night. Doris the front office manager was kind enough to give extra breakfast for the inconvenience caused. Shall be back here if i am in tanjin
Response from Property: Thank you for your visit, pro satisfaction, is our biggest relief, the biggest return, the store will work harder to do a good job!
ChenZhaoyang
Superior Parent-child Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 27, 2024
Service is excellent. Arrived early at 12pm, and receptionist checked and told room undergoing inspection and ready soon. I have 2 separate reservations on the same room type, due to flight changes, and they are able to put me in the same room, and not require a room change in between. Room is clean and tidy upon check-in. They also provide kid's slippers, but you need to ask them for it. Only note is that there is no room safe.
Breakfast is good and changed daily.
Location is close to Tianjin train station and a MTR station, with 5 minutes walk. You have to walk slightly further to shopping malls further, but is no issue. Also walkable to Italy square ~ 10 mins walk. They also have a 7-11 store downstairs where you can pick up essential items. Also have a DIY washing/drying machine for your clothing, if you need it.
Response from Property: Dear friend, hello! Thank you for your evaluation of various aspects of the hotel. We will continue to innovate and improve, hoping to get your five-star evaluation next time.
Guest User
Cozy Room - River-View (2 Beds)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 24, 2024
Nice and comfortable boutique feel hotel with Ai Technology. Near Railway station in front of Century Clock. Room includes breakfast with reasonably good spread. When you asked for room service expect delivery by a cute Chinese speaking robot 😍。Counter service is excellent in particular front officer manager Doris, who has been patient, friendly and helpful. We asked for room checkout extension and has been accommodated easily. Pleasant stay!
Response from Property: Wow~ It brings great joy to Huan Xiaopeng to provide you with a pleasant stay! Your comfort is the highest recognition for Huan Xiaopeng! We sincerely hope you will visit our hotel frequently! We believe that each stay will offer you a unique experience! —— Huan Xiaopeng, striving even harder
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
5 review
3.0/5
Posted on Nov 8, 2024
The reception desk is nice. But this was the worst experience with Hampton so far. Sound proof is bad. Cleaning staff talk loudly and play short video loudly.
Response from Property: I'm very sorry for the inconvenience, we will change the problem you mentioned, and we will strengthen staff training, I'm very sorry, next time we will do better, and finally express my sincere apologies to you again--- apologize to you Huan Xiaopeng
Guest User
Superior Double Room
Stayed in Sep 2024
Couples
17 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Very good location, service and allow early check in! Special mention to Steven for his excellent service!
Response from Property: We are a mid-to-high-end brand under Hilton, and we have always carried forward the Hampton spirit of friendliness, reliability, care and thoughtfulness. The room environment is superior, using United States Shuda mattress, to bring you different comfort, room health in strict accordance with the group standards, so that you can live at ease, the hotel location is superior service for the purpose, has been the pursuit of better, thank you again for your support, I hope we will meet next time--- Very hard to Huan Xiaopeng
Mervyn P GUAN
Superior Double Room
Stayed in Apr 2024
Travel with friends
8 review
4.5/5
Great
Posted on May 23, 2024
Very good location. Nearby Italy style town and many other attractions.
Response from Property: Thank you for your recognition of the hotel. Although your score has not reached the full mark, thank you for your comments.
ANGELA
Deluxe Queen Room
Stayed in Jan 2024
Family
4 review
4.0/5
Very Good
Posted on Feb 16, 2024
Pros:
Location is excellent, right next to the Tianjin Station and nearby tourist attractions. Hotel rooms begin from 47 and above. Breakfast, gym and laundry locate on the top floor, 51st floor. Free parking at basement 3.
Rooms come with a great river view overlooking the city. Rooms look relatively clean and contemporary, bedsheets and towels are all clean and changed daily.
Cons:
The hotel allows guests to smoke in the hallway and in bedrooms. Cigarette smoke kept coming in through the door and possibly the ventilation when someone was smoking regularly in the hallway. Especially the lift waiting area was horribly strong, clothes and hair were all covered in cigarette smoke.
Small hotel, guest rooms are between 47/50, the lifts have to go from the check in lobby at first floor all the way up til 51, therefore extremely slow lifts, especially during this time of the year, Chinese new year holidays where the hotel is packed, late check-in due to the cleaners were too busy to get all the rooms cleaned up for guests to check in and get the room cards on time, breakfast buffet ran out of dining space at peak hours, guests had to queue outside the hallway.
All communal areas are small, e.g the waiting areas and the toilets at the lobby. Very tiny gym, could fit maximum 5-6 people at the same time.
Recommend to book this hotel during the off peak seasons, not a hotel for big families.
Response from Property: Dear guests: Hello! Huan Xiaopeng was instantly excited when he saw your five-star praise! Thank you very much for a stay. Your praise will be the motivation for Huan Xiaopeng and his partners to continue to cheer up and progress. Huan Xiaopeng will continue to work hard, and hope to bring you a good experience every time you stay. Huanxiaopeng is looking forward to your next stay. --- cute Huan Xiaopeng