Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 10, 2025
Guest User
Hotel staff, facilities, food, swimming pools and entertainment were brilliant. Everything was presented really nicely in the foyer/reception area. The bedroom and carpets were really tired, however, and need a revamp to match the quality hotel foyer. We found the mattresses uncomfortably soft and didn't sleep well, so assume these were old too. A really mixed experience, but on balance the positive outweighed the negatives. The staff could not have been more accommodating or helpful. Highly recommend getting tram passes on app. before you arrive as need proof of children's DOB from passport or birth certificate. The tram stop is really conveniently opposite the hotel. Excellent reliable service :-)
Show more
Price per night from:IDR 1,096,146
Posted onJul 9, 2026
Anonymous UserAll the staff i encountered were polite and efficent. The sun was shining 3 days out of 4, and the accomodation suited my needs. Thank you
Show more
Price per night from:IDR 661,422
Posted onSep 27, 2025
Guest User
A stay to remember… for better and worse
I’ll start with the highlight: the staff at Blue Waters Hotel were absolutely exceptional. Warm, helpful, and genuinely friendly—they made me feel like I’d wandered into a live episode of Fawlty Towers, minus the chaos. Their charm and effort were the saving grace of my stay.
Unfortunately, the hotel itself is in serious need of TLC. My room’s curtains detached dramatically and collapsed to the floor, leaving my window fully exposed to the car park and main street. Not ideal—especially with a rather sad pile of rubbish lingering in the corner outside.
The leisure facilities didn’t fare much better. The pool was cloudy and didn’t feel well maintained, and the sauna was out of order during my visit. A shame, as I’d been looking forward to a relaxing dip.
Dinner was, frankly, disappointing. We ordered roasted pork, which arrived cold, and the vegetables were so overcooked they seemed to have time-traveled from the previous night’s menu. Breakfast offered a decent variety, but the quality was just about passable.
In short: brilliant staff, but the hotel itself needs a refresh—both in decor and dining. If you’re coming for the laughs and location, you might enjoy it. If you’re after comfort and cuisine, you may want to look elsewhere.
Show more
Price per night from:IDR 800,107
Posted onApr 9, 2025
jaymo
Nice little hotel. Breakfast was good. Very friendly staff. Only thing was our room and bathroom was very small but clean.
Show more
Price per night from:IDR 640,085
Posted onMay 9, 2026
Travel with TazThe staff were very friendly and welcoming and couldn't do enough. The room was comfortable. Breakfast was a buffet but was tasty.
Show more
Price per night from:IDR 514,735
Posted onAug 29, 2025
Guest User
omg from the moment I walked in i was attended to nothing was to much trouble i had a sea view double room there was a act on downstairs very loud was worried about the house but never heard a thing the decor is a bit dated but the friendliness of the staff and yhe feel of the hotel made up for that I had a fantastic stay it does just what it says on the tin I will definitely be goung back
Show more
Price per night from:IDR 706,761
Posted onMar 3, 2025|Economy Double Room
Tomg709I was worried before staying at the henson but on arrival all the staff were very friendly and hospitable. Beds were comfy, a little squeaky but comfy. room was clean but a little dusty.
would stay again for the price
Show more
Price per night from:IDR 594,746
Posted onJul 26, 2026|Double Room With Sea View
Guest User
The Norbrek Castle must have been lavish and upmarket in it's day but sadly looks sad and depressed now. However, we knew this when we booked and opted for it because of it's good points, the location is good with bus and tram stops outside, there is plenty of parking with an assured chance of finding a space if you take the car out and return, the room was as clean as it is possible to clean an old property with clean bedding and towels, the breakfast is basic but again satisfactory and the staff helpful and friendly. We did not, on this occasion use the pool or any of the entertainment facilities. All in all an ok choice for a couple of nights as somewhere simply to sleep
Show more
Price per night from:IDR 714,762
Posted onFeb 27, 2024
Guest User
The quality of this hotel was not great, but all we wanted was somewhere to sleep while we were in Blackpool so it served its purpose, and for the valid it was perfect.
Be aware that although the hotel says there is WiFi, it is only on the lobby and doesn't reach the rooms. We also didn't have a remote for the TV and it wouldn't work without, although we asked for one multiple times, the staff were unable to find one that worked for our TV.
The walls are very thin and you hear every noise from around the hotel. Luckily (also unfortunately) our room was the furthest away possible.
The water pressure on the shower was amazing. The hotel water on the tap comes out boiling hot straight away.
Overall, the quality of the hotel wasn't great, but for the price it was everything we needed
Show more
Price per night from:IDR 720,096
Posted onMar 31, 2024
Guest User
Clean and tidy room, quad with private bathroom, 2 double beds. Blinds on windows instead of curtains and not blackout blinds, which left gaps in so people could see into room. Tv and tea/coffee in room. No breakfast available as no chef currently employed. £50 cash deposit must be given on check-in which was returned with no problem after room inspection. Well stocked bar and karaoke with bingo was played on Friday and Saturday night. Parking available at £10 a night but looked a bit risky out the back so didn’t park here. Reception not always manned and can be a long wait for someone to come after pressing bell. No hot water on 2nd morning so it looks like the early risers take all the hot water. For the price for a family of 4 over easter it wasn’t as bad as some reviews.
Show more
Price per night from:IDR 442,726