GGuest UserThe hotel has a beautiful facade and is very close to the Roman arena, museums and restaurants. The breakfast is great, the interior is very new and the staff are very friendly and helpful. Most speak good English.
For a 5 star hotel and the price paid, I expected the room to be larger and a bit higher spec. However the beds were really comfortable. I didn’t expect to be questioned when I asked for extra coffee for the room or for the magnifying mirror in the bathroom to be hanging off the wall. Also disappointing was the chipped coffee cup we had at breakfast, though the food was first class, plentiful and varied.
It’s a shame it is difficult to access by car and that parking is some distance away but then Nîmes is an ancient city with many narrow one way streets.
All in all, we had a great stay and would recommend it to friends.
GGuest UserExcellent accueil
Boisson offerte en attendant la mise à disposition des chambres
Propreté et service impeccable.
Le petit HIC: au moment du départ, on m’annonce:
1) le paiement des boissons offertes à l’arrivée 🧐
Après explication, je n’ai rien payé
2) le paiement de deux petits déjeuné (44€) que j’aurais pris??????? Alors que j’étais chez des amis pour prendre le petit déjeuner chez eux.
Ça veut dire que n’importe qui peut utiliser les services de la restauration sur le compte d’autrui
Je veux signaler que j’ai terminé mon agréable séjour sur une fausse note
🫤
GGuest UserAls ich an die reception stand suede ich mit einem „ich höre“ angesprochen statt einem freundlichem „bonsoir.“
Ausstattung ganz ok. Preis/Leistung sich. Allerdings ist vieles nicht sauber. Zum bsp. Die ecken km badezimmer oder flecken am boden.
Lage gut!
PPerry YeEnvironment: The environment is quiet, the location is also good, it takes ten minutes to get off the highway. The yard is quite big, there are many parking spaces and free parking.
Easy to eat, there is a restaurant next to the hotel
GGuest UserA good hotel with pool and a large garden to relax at any time, near the center, although you need to use the car or public transport to get close to it. The rooms are very spacious, very good care and the service is very attentive and efficient.
__TT***94I was surprised to find out that there are no staff stationed at the hotel past 8pm, despite my check-in voucher stating that the latest check-in time is 11pm. I do not like the experience as I arrived Nimes after a nearly 3-hour train delay and I was expecting that I could get into my room without much of a hassle. However, there was no staff at all when I entered the reception hall. I was shocked and luckily with the help of other residents I was able to call the staff and they advised how I could collect my key. I was lucky but it is possible that other customers in similar situations may not be so lucky.
GGuest UserSuperb location and cleanliness! Few steps from major train stations and bus stops. Walking distance to major attractions and city center. The female dorm room is spacious and comfortable despite the number of beds. There are 2 en-suite bathrooms which are so clean too. All the staff are kind and friendly. There’s a rooftop where you can chill when it’s nice weather. Nearby there are eateries from fast food to proper restaurants, and a nice small square where locals gather to relax. Kitchen is clean. AC works so well in the room and common area which is rare in France. But they should turn off the AC in the kitchen when not in use and also leave it at minimum 26 Celsius degrees to save electricity.
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