Top 5-Star Hotels in Bournemouth

A classy little slice of Miami in Bournemouth! Both restaurants, Old Harry Rocks & South Beach offered a great choice of well priced food & drinks. Service was friendly & professional. Reception staff were also very helpful. & I felt cared about the hotel. We booked the “cosy” room (the most basic in the hotel) & it was perfect (minus the sea view obviously!) Super-king bed which was so comfy. Plenty of room with all the amenities you would expect in a 5 star hotel, including a good size bathroom & big shower. All tastefully done! The outdoor pool was a delight especially as the weather was so lovely for mid September. The pool is heated to 29c & there’s the option of the indoor pool. Nice view of the sea through the trees from both restaurants & pool area. A special treat!

Ultimate holiday destination at Dorset, SW England, with sun, beach, sea and pool (and lots of bubbles), friendly staff, vacation mood and good nibbles. Always busy always happening :)

First time staying in this hotel and it didn’t disappoint. Firstly the staff are exceptionally friendly and did everything they could to ensure that we had a pleasant stay. The room itself was very modern and spacious and looked out onto the road but it wasn’t noisy at all. The room had everything that we needed from a hair dryer, coffee and tea station, tv and toiletries that were replenished daily. We loved the fact that the swimming pool, steam room and gym was included within the price along with the free entertainment in the evenings. We listened to the live singer one evening and played bingo on another. We had breakfast and dinner in the restaurant where the service was friendly and quick. We also ordered room service to our door which felt like a luxury and saved us having to go downstairs one evening. The beach is a 4 min walk down the road and we managed to park our car in the free parking slots down the side of the hotel. However chargeable hotel parking is also available. Thank you so much to everyone for making our trip to Bournemouth so amazing. We can’t wait to stay at this hotel again! ⭐️⭐️⭐️⭐️⭐️

The breakfast is good, there is a parking lot, and you can take extra beds with children. The hotel is extremely considerate and courteous to its customers. We arrived at the hotel from London Heathrow Airport very late on January 17th. The front desk guy with glasses welcomed us warmly and helped us carry our luggage to the room. We came to participate in a ballroom dancing competition. We originally booked a hotel for 4 days, but the teacher asked us to come 1 day earlier, and we later booked an additional day. After staying for 1 day, we had to change rooms for another 4 days due to room type issues. We didn’t want to deal with the big stuff, but a female manager, the lady leader, was very considerate and helped us move to the next door, which was very convenient. We booked a double bed, but it was new. The room is a single bed room. For our convenience, an extra bed was added. We are very grateful. And in the next few days, she came to ask if our stay was comfortable, she was very warm and thoughtful. I hope to stay in this hotel again when I come to participate in the UK OPEN competition in the future!

We visited for a family diamond wedding anniversary. The rooms were clean and spacious. The reception area smelt lovely! The reception staff were extremely helpful and polite and leaving a little gift for my in-laws for their anniversary in the room was also a lovely touch!. Breakfast was a little difficult due to extremely limited gluten free options but I managed. I was advised to scan a QR code but it didn’t give you a breakdown for each item just an overview . Would have expected maybe allergens on the signs for the food in the buffet. We stopped in the back of the hotel which had a long corridor with three small stair cases which was awkward for my elderly mother in law. Advice for future travellers contact the hotel in advance if travelling with people who are uneasy on their feet so you can request a room without these staircases. I think an addition of a handrail for each staircase would be a great benefit. The bar staff are excellent and very chatty and friendly, Wonderful views and overall great facilities!

We stay at the Hilton Bournemouth in September. We arrived at reception but there was no-one to help us unload the luggage from our car. I asked for the luggage trolley and when the reception realized that I was intent on using the trolley for my luggage, they immediately helped out. We booked a King Guest room, but we were upgraded to a King One Bedroom Suite with sea view. Reception took our luggage up to our room which was a nice touch. The room itself was very nice - there was a balcony with lovely sea views, a toilet, a large bathroom (with shower, toilet and bathtub) seating area and dining area. We stayed in a suite before (one the first floor), but this was much better. We had use of the small Executive Lounge which was nice because we could get soft drinks and coffee anytime. There is a happy hour 6-8pm serving wine, beer and snacks. I was impressed by the cheeseboard laid out every evening. Breakfasts were nice. There was a huge selection to choose from and they could cater to every need. The staff every morning was very welcoming, friendly and very accommodating. They were very nice people. My wife and mother-in-law had massages in the spa, and they loved them - very, very good service. I wish I had booked one myself. I only have some minor gripes; the minibar only contained two complimentary bottles of water. At night, we could hear the people in the room below us chatting. There was a strange pump sound coming from the bedroom door. These things are probably structural so there's no way of getting around them. Also, from our room we could hear the music from the nearby club, but it did not stop us from falling asleep. We bought our own drinks and the hotel barman was kind enough to give us glasses. I think the glassware could do with replacing because they looked very dull. Overall, another lovely stay at the hotel. The staff are very, very good - you can tell that they have been well trained. We look forward to our next stay at the hotel. It's a real gem. It's one of those hotels which makes so much sense.

We had a 3 night stay here, during some refurbishment of the reception area, this did not impact on our stay, and when we left the area was looking good. We stayed in the Lily suite a lovely choice which looks newly decorated and fitted out to a very high standard, we both particularly liked the bathroom and star lights! We used all of the hotels facilities treating ourselves both to a hot stone massage which was delightful and relaxing. A nice pool with sauna and steam room. We ate in the brasserie on our first night, the food was top class it surprised us that throughout our stay that only a few guests choose to eat here. We had the catch of the day and it was lucky for me that it was Skate a particular favourite the good food was matched by the service, the only thing that did let it down was the state of the table which looked grubby and needs replacing as does many of the wooden tables. Breakfast was buffet style plenty of choice and again very good. The staff throughout the hotel were very good and special mention to the barman who was very friendly and attentive during our stay. Reception could be more welcoming and friendly especially when you are the initial point of contact during your stay and early impressions count. Overall a lovely break and The Connaught is a hotel that I would highly recommend and return to.

The location is good and the hygiene is OK. The equipment and facilities in the room are a bit old. I stayed here for 6 days and overall I feel satisfied because it is not far from the seaside. I go to Bournemouth Pier every day to look around. There is a street to the north of the hotel that leads to Bournemouth Square. There are restaurants on both sides of the street. very convenient

My husband and I wanted o spend one night in Bournemouth on our way back to Cornwall from Hampshire. It is true to say that we booked at this hotel very quickly at the last minute and didn’t do a careful check of reviews before booking. As this hotel is advertised as four star, we didn’t feel concerned about what to expect from past experiences of hotels which boast four stars. There are some good points about this hotel, but it is NOT a four star hotel with the facilities and level of luxury you might expect. In fact, it is advertised as a luxury hotel! I don’t think so! The room (208) was a large, sea facing room with a double bed. It had a small, basic bathroom. The toilet flush kept sticking and the shower was difficult to turn on as the button was stuck. The toilet bowl was badly stained and the bathroom was shabby. The furniture is old and dark. The very old fan was faulty and the hotel couldn’t find us a better one to replace it. The windows couldn’t be opened properly except for two which opened slightly .The bed itself was quite comfy and clean. Biscuits are provided along with one bottle of water. In a four star hotel, one would expect to find a fridge and also air conditioning would be essential! Why provide two robes when there is no space or pool? Spend the money on improving the facilities here and decorate properly to a high standard! Carpets shabby and worn throughout the hotel. Corridors shabby and dark with cardboard boxes strewn all over the place as cleaners worked through the rooms. Parking: We had an e mail on the morning of our visit asking if we would like to reserve a parking space in the car park over the road, which we did for £14. When we got to the hotel, we double parked to unload as space is very limited, then queued for fifteen minutes at the car park to find no spaces left in the allocated spaces. We eventually managed to find a space somewhere else . Chaotic! Breakfast was quite good. I was pleased to find croissants and fresh fruit with yoghurt. The cooked breakfast of scrambled egg was tasty and used real eggs which some hotels don’t. The restaurant / breakfast room was light and airy in contrast to the rest of the hotel. The location is good for the beach, but we should have researched the area as it is so crowded with groups of rowdy teenagers smoking pot everywhere that, for us, it was like hell on earth and we won’t be visiting again.

Nice hotel, great staff, good breakfast. Rooms are very nice with super comfortable beds but when we stayed the weather was good and the room was so hot, no air conditioning and just a small fan provided! We would definitely not stay here in the summer months again. We ate in the restaurant but there seemed to be problems with the kitchen as we waited nearly an hour for starters and another wait for mains. There only seemed to be a handful of tables being used, so no idea what was going on there!