Top 5-Star Hotels in Boston

Watch out where you staying ! We’ve been using intercontinental hotel very well for couple years We live 5 hrs aways from the boston city Every time when we spend some time in the city we always book intercontinental hotel cause this hotel service, cleanness everything was so perfect. It worth, we loved it But lately we are very disappointed of services.last night we stayed was worst experience ever had at intercontinental hotel We stayed a night First. There is No robes. I tried to call lobby so many times! no answer . ( I had exactly same problem couple days ago when we stayed at your hotel. I had to go downstairs to ask for robe) Second. No answer lobby phone as I mentioned at first we’ve tried to call lobby so many time for services. ( Cart, water, etc) but NO answer Every time when I need I had to go Downstairs.. (Until last year? You guys were so good! since this year summer! I believe that you guys were NO answer AT ALL) Third. This is major !! We had a flight next morning so we booked your hotel as usual but we got connection room that I didn’t know even when we are check in there is nothing mentioned We were about to fall asleep around 12am and we hearing some grrrrrrr grrrrrrrr I thought A/C had something problems and we realized we HEARING someone’s snoring our next door!!!! And we couldn’t sleep at all stayed all night to go the airport next morning …. I got so mad… we paid for a night $550 at 5stars hotel and no sleep …no comfort there is no difference $80 inn out there.. So i claimed it next day when I checked out There is one lady who helped me checked out she told me she cant do anything with it but she will give me Email address of manager so i can claim through them But Email also Wrong ! What a WORST experience ever Years of good experiences have all crumbled this year. Anyways watch out where are you staying the room

I am a Marriott Ambassador level member and have stayed at the Liberty several times. Took the family to spend labor day long weekend. While most others have dropped the ball and use Pandemic as excuse for reduced or even zero service, the Liberty remains tops on my list of Boston hotels. Service is flawless, food is amazing and this hip hotel gives you many reasons to stay in-house in the evenings. Fun lobby DJ, and great bars within hotel make it truly stand out. The front desk is amazing and did and incredible job with pre-stay communications. Special shout out to the one and only Mirko (chief concierge) who is super knowledgeable and singlehandedly makes the stays at the hotel, world class. You can't go wrong with this hotel

The Hotel lobby is beautiful! The front desk staff was amazing. We “upgraded” to a King Suite. The entire “first floor” (one level above the lobby) is very dark. The room was large but it wasn’t clean. The carpet in the hall and in the room was dirty. The bed was comfortable. The bathroom was not clean and there was no soap. I had to find a housekeeper to ask for soap, shampoo etc. I think because we booked through a third party vendor they give you the worst rooms. Reminded me of the movie the titanic- we were in the steerage area of the hotel or the oldest - probably haunted part of the hotel. That said, Amazing location!! I would book here again for sure!

Very good stay, great environment has been booking a room in Ctrip, customer service is also very patient, even if the problem can be solved, has been very satisfied, thanks to Ctrip

We cannot wait to return to The Langham! We were lucky to be greeted by Alisha who not only got us checked in to our room a pinch early, but gave us fantastic lobster recommendations! The friendly, helpful service was the cherry on top of an incredibly beautiful, comfortable hotel. The rooms are spacious and nicely appointed, the beds are comfortable and housekeeping kept everything so tidy. Every employee we encountered was pleasant, opening doors and pushing elevator buttons for us when they could. One of the best stays we've ever had, making our first trip to Boston just fabulous! We will be back!

A great stay for three nights. I stayed here several years ago when the hotel was under another name/management, but would say that the new management really improved it. Hotel location is superb - close to shopping, restaurants, attractions, and bars. It's really at the center of the city. Hotel staff was most willing to help and courteous at all time. The library lounge provides a good place to chat and have some snacks. One can also order drinks from the bar to the lounge. Bed was comfortable and room very clean. Really no complaint and just excellent throughout. Be sure to get a room with a view of the park. The view is spectacular at sunset.

The hotel restaurant is convenient and convenient. The staff were friendly. Location is good. The room I stayed in was wonderful.

I hesitated for a long time when I booked this hotel, and I read the mixed reviews. But the price is indeed lower than other five-star hotels, so I still booked it... Sometimes there is a doorman, and sometimes there is no doorman. Even if he sees you carrying your luggage, he will not come to help you, just look at it from a distance So...stayed for two nights, the only service I felt was that the cleaning aunt would knock on the door in the evening and ask if there was any need for help. The rest already felt like an independent hotel... The facilities were really old, and the bedside cabinet was placed under the bed There is a huge and obvious multi-function socket. To charge, you can only charge by unplugging the other plugs of the multi-function socket... Staying in so many five-star hotels, this is the first hotel without a USB plug... Even the hotel It has been in business for a long time, and it's time to update the facilities... The carpet looks like it hasn't been washed for a long time, and the oil spots are everywhere... The decoration is definitely worthy of a five-star hotel 50 years ago, and now it has... Before I came to Boston, I lived in the New York Times Ritz-Carlton. I just want to feel what happened to you at the Ritz-Carlton... There is no progress and improvement. I can only watch your peers surpass you.

It's an 8/10 level four seasons. The doormen were very nice and welcoming, check-in was fast and they gave all the necessary info about this hotel. The room was not prepared as requested but this got fixed soon after we enjoyed dinner outside. The breakfast was amazing, lobster scrambled eggs and bakery were all very tasty. The swimming pool is large enough, without kids. But the water circulating system was not well-designed, so you might feel the cold and warm alternatively. The lounge at the lobby level was used to serve afternoon tea and happy hours. By the time we were there, it was a noisy party. Luckily, the floor was high enough, so I never felt bothered. The location of this hotel is very close to the prudential center, as well as Newbury Street. It's easy to get everywhere in Boston. Before the reopening of Fourseasons Boston, One Dalton would still be the ideal place to stay in the city. Chantal, if spelled correctly, is the warmest and best waitress. Thanks for your service.

Brand hotel service is more attentive, the rooms are very clean and tidy, the surrounding environment is relatively quiet, the transportation is very convenient, and the hotel rooms are well equipped.