Citizenm Boston Back Bay Reviews

Space is very limited, on foot at the end of bed would have done it. The co-working space is awesome.

Good location to citywalk towards Berklee Music Fenway park (15-min walking), New Berry Street shopping (right on street), Copley Square (Trinity Church, Boston Public Library, John Hancock and Presidentual). Smart facilities with morden designs and easy check-in and check-out. Room is small for 3 but good for 2 adults and 1 kid.

Staff very helpful. Excellent modern facilities. Great communal areas to enjoy. Good value tasty breakfast

The hotel is very good

Amazing ＜3

Atypical American hotel, the room is relatively small. Many things need to be done by yourself, such as using the app to adjust the air conditioning temperature, curtains, lights, etc. It is very suitable for young people, there are many young people inside. The breakfast is super good! 20🔪 is not expensive. Disadvantages, the temperature is set to 78.8F, and the room is still a bit cold.

The dolls and decorations in the room are more suitable for young couples than families. The hotel lobby seems to be full of students and young couples doing homework. The worst thing is that the windows in the room are leaking, and the air conditioning and heating function is very poor. You have to wear a down jacket in the room. You can only call the front desk to ask their system to increase the temperature! The front desk staff is very nice, but no one answered the phone around 12 o'clock in the evening. I had to cover my down jacket on the quilt to fall asleep for several nights I stayed there... Don't stay here in winter!

The room is very smart, not big, located next to Berklee College of Music, convenient for travel, average breakfast, acceptable for $20

The room is very design-oriented, the service is in place, and it is a very comfortable stay!

The hotel is very new. Although the room is a little small, it is quite comfortable overall. Check-in and check-out are self-service, which is quite sci-fi and interesting.

You can choose the room direction and floor when you check in, which is great. The room is not big and is suitable for one person. The mattress is amazing, the firmness is just right, I hate those very soft mattresses. The breakfast is great. The location is good, there is a subway station and bus station downstairs, and you can walk to MIT. All aspects of service are great, very satisfied.

The location is great, at the corner of Newbury Street. But the price I booked was too expensive, did not match the actual hotel facilities, and the room was relatively small. I need to bring my own water glass to the bar to get water, but the waiter provided me with one for free.

The hotel room is a bit small, and the decoration style is modern and simple. I like the balcony outside the restaurant. I can drink a glass of wine on the balcony at night and enjoy the breeze. The breakfast is relatively simple.

The room was very clean and I enjoyed watching Netflix and YouTube.