DoubleTree by Hilton Hotels in Boston

The service was pretty good. It gave me a $40 ”Food & Breakfast” credit per day. I just didn't expect that I also had to pay an extra $30 ”Unban Destination Fee” per day.

It was a quick trip, I didn't get checked in until 3am and left out @9 am. The room was very clean. I was able to grab a quick bagel thanks to the free breakfast buffet. My car was waiting for me and my bag was place in my car by the attendant. Once I was home checking my emails I realized my stay was prorated and I was not charged a full day. I really appreciate them for noticing and applying the credit. I will be choosing Embassy Suites for future trips to Boston.

The first day we checked in happened to be the first day the employees went on strike and rallied and marched outside the hotel. It was so noisy that they started beating gongs and drums at 7 a.m. the next morning. The noise lasted all day. The quarrel ended only in the afternoon of the next day. Rare experience.

The bedding and towels in the room were very clean, and the breakfast had more varieties than the average American hotel, and was filling. In Boston, where you can easily spend more than $500 to stay in a hotel, this is a cost-effective choice. The bathroom blinds were slightly damaged, and it seemed that they could not be repaired in a short time, so I didn't tell the store.

Next to the public library, there is a Starbucks restaurant downstairs The environment inside is quite ordinary, and basically no laundry items are provided Water also needs to be paid: you can see the night view of Boston city There is nothing to take pictures of in the hotel, just take a look at the library

Watch out where you staying ! We’ve been using intercontinental hotel very well for couple years We live 5 hrs aways from the boston city Every time when we spend some time in the city we always book intercontinental hotel cause this hotel service, cleanness everything was so perfect. It worth, we loved it But lately we are very disappointed of services.last night we stayed was worst experience ever had at intercontinental hotel We stayed a night First. There is No robes. I tried to call lobby so many times! no answer . ( I had exactly same problem couple days ago when we stayed at your hotel. I had to go downstairs to ask for robe) Second. No answer lobby phone as I mentioned at first we’ve tried to call lobby so many time for services. ( Cart, water, etc) but NO answer Every time when I need I had to go Downstairs.. (Until last year? You guys were so good! since this year summer! I believe that you guys were NO answer AT ALL) Third. This is major !! We had a flight next morning so we booked your hotel as usual but we got connection room that I didn’t know even when we are check in there is nothing mentioned We were about to fall asleep around 12am and we hearing some grrrrrrr grrrrrrrr I thought A/C had something problems and we realized we HEARING someone’s snoring our next door!!!! And we couldn’t sleep at all stayed all night to go the airport next morning …. I got so mad… we paid for a night $550 at 5stars hotel and no sleep …no comfort there is no difference $80 inn out there.. So i claimed it next day when I checked out There is one lady who helped me checked out she told me she cant do anything with it but she will give me Email address of manager so i can claim through them But Email also Wrong ! What a WORST experience ever Years of good experiences have all crumbled this year. Anyways watch out where are you staying the room

Pros - location near train station , easy location to use local bus Cons - Breakfast was using voucher worth USD20 per room which could be used at Starbucks at lobby or at the cafe but I believe a cash top up is needed if you are having their buffet which is a very limited choice . Also no amenities kit (toothbrush, shower cap given) - have to request. Same for bedroom slippers . No bottled water in room.