Lot 3493, Lot 3493, Jalan Tun Razak, Bintulu, Sarawak, 97000, MalaysiaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
8.4/10
Very Good
183 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.1
Service8.4
Cleanliness8.6
Filter by:
Sort by:
All reviews(183)
Positive reviews(177)
Reviews with photos/video(38)
Awesome stay(42)
Awesome rooms(37)
Great location(16)
Large rooms(13)
Average sound insulation(8)
Perfect for business trips(7)
Comfortable bed(5)
Nice sea view(3)
Negative reviews(6)
MOHAMAD NAZRIN
Junior Suite
Stayed in Jun 2025
Family
2 review
7.5/10
Posted on Jul 21, 2025
Good hotel, nice room and very good breakfast option.
Average scenery.
Issues: Few issues with room and we were ordered to change room 3times which is troublesome esp with kids.
Rooftop food was average abd disappointed with plate size for the rice (very small piring and rice keep on falling).
Overall good
Thank you
Nice and comfortable hotel located in the city center of Bintulu
Mohd hasrul hafiidz
Junior Suite
Stayed in Mar 2025
Business traveler
12 review
10/10
Outstanding
Posted on Jun 5, 2025
The place was really clean and looks exactly in the pictures. Check-in and check-out process was very smooth, and the location is very close to the shopping mall. Would definitely revisit here when I have other business trips.
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Business traveler
4 review
5.5/10
Posted on Apr 29, 2025
The location - surrounding do not have shoplot or restaurant. need to take about 10 minutes walk then reach The Spring. The staff was ok, polite and friendly. The room quite big and spacious.
Phyllis Wong KY
Deluxe King Room
Stayed in Mar 2025
Couple
17 review
9.0/10
Great
Posted on Apr 12, 2025
Clean hotel , good location to travel within town area. Free parking. A new bridge nearby to enjoy
Sunset is a bonus.
Avi0923
Deluxe King Room
Stayed in Feb 2025
Couple
2 review
9.0/10
Great
Posted on Apr 2, 2025
No to consider if u wnt a silent night .. near around mos i thk.. 5:xx am already pray sound
ClaraTang1126
Deluxe Twin Room
Stayed in Feb 2025
Family
11 review
9.0/10
Great
Posted on Apr 1, 2025
Nice location, Good staffs and near the Spring mall. Highly recommended.
HA8876
Deluxe Twin Room
Stayed in Dec 2024
Family
6 review
9.5/10
Amazing
Posted on Jan 13, 2025
My room is level 1.. a bit noisy at night. Other than that is okay. The bellboy is very helping and the receptionist also nice
Ikmal Jafari
Junior Suite
Stayed in Jun 2025
Couple
2 review
5.5/10
Posted on Jul 13, 2025
Noisy as it is located near main road . The breakfast didn’t have many options . No amnesties e.g bath robe
annmitch
Deluxe King Room
Stayed in Jan 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Feb 18, 2025
Room is clean, very comfortable
Wifi is good
Food is tasty, room service is great
Guest User
Deluxe King Room
Stayed in Jun 2025
Business traveler
1 review
4.0/10
Posted on Jul 13, 2025
Don't let the facade fool you, this hotel is not very clean. In general the rooms have good space but the cleanliness is not up to standard.
Also the morning breakfast is horrible, there's practically nothing to eat if you don't eat asian food so take that in mind.
Service here is truly the bottom of the barrel, from the check in staff to the room service, no one has a smile on and the unwelcoming vibe is clear.
Definitely will be the last time i stay at this establishment.
Anonymous User
Deluxe King Room
Stayed in Mar 2025
Business traveler
5 review
7.5/10
Posted on Apr 23, 2025
Cozy…room wall sound proof poor,
Viana’s Journey
Family Suite A
Stayed in Nov 2024
Family
16 review
9.0/10
Great
Posted on Dec 12, 2024
I’ve booked the Family Suite for my family. Room was spacious, we have our own living room with divider between the beds, and plus the microwave.
Overall, I was happy with the accommodation just that the bathroom was a little bit smaller for that room type.
Guest User
Family Suite A
Stayed in May 2025
Family
3 review
8.5/10
Very Good
Posted on Jun 9, 2025
Booked a family room with 2 air conditioners but one of them was not working. Luckily the other aircond was sufficient for the whole room. Arrived at 3.30pm but the room was not ready and when we checked in the floor was still wet.