Laguna Bintan Resort, Jalan Teluk Berembang, Sebong Lagoi, Kec. Tlk. Sebong, Bintan, Riau Islands, 29155, Indonesia
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Rooms (39)
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10/10
Tan Wei Yi
10/10
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Dining (42)
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8.0/10
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10/10
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Leisure & Recreation (71)
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6.5/10
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9.0/10
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Business Facilities (7)
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Public Areas (22)
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9.0/10
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10/10
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10/10
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9.0/10
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10/10
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10/10
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10/10
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10/10
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10/10
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10/10
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1 night
Guest Reviews
8.9/10
Very Good
100 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.4
Service9.3
Cleanliness8.9
Guest User
Rainforest Seaview Villa
Stayed in Aug 2025
Couple
2 review
7.5/10
Posted on Sep 7, 2025
I stayed in the Villa for 4D/3N. This morning at around 5.30am, the drape frame fell on my face. Luckily I have the pillow over my head and woke up with a shock. We put it back but could hear the creaking sound as the wood is giving way. I have written to the management to fix it before it falls on another hotel guest.
dwrt
Rainforest Oceanfront Villa
Stayed in Jun 2025
Couple
107 review
10/10
Outstanding
Posted on Aug 15, 2025
Came here for my anniversary. My 2nd visit here. Loved the service here. Staff went all the way out to decorate my room every night.
Response from Property: Daer dwrt,It was a true pleasure to welcome you back for such a special occasion. I am delighted to know that our team made your anniversary stay memorable, especially with the little touches in your villa each night. Your kind words mean a lot to us, and I’ll be sure to share them with the team who will be thrilled to know their efforts brought you joy.We look forward to creating more beautiful memories with you on your next visit.Best regards,Alpha EldiansyahArea General Manager
Guest User
Rainforest Seaview Villa
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 22, 2025
We booked 4 rainforest sea view villas from Singapore. The rooms are in the traditional Balinese villa resort style. They are spacious, beautiful, clean, and equipped with complete toiletries. There are also two pairs of Japanese slippers for showering or going to the beach, and two pairs of cloth shoes for wearing in the room. The hygiene is good, and they clean twice a day. There are three-hole British sockets on both sides of the long table in the room, and there is no need for Indonesian plugs at all, which is very convenient to use. The balcony also has a large jacuzzi.The room is very quiet, and you can hear birds singing in the early morning. All the staff can speak English, and they are all very kind and polite, and their service attitude are also great. The breakfast is also good, and there are many food choices. Whether you go to eat or go back to the room, you can call the hotel's free buggy. Overall, we were very satisfied with our stay.
We will continue to stay in the same BanyanTree when I come to Bintan Island again.
Response from Property: Dear Value guest,Thank you for taking the time to share such a detailed and thoughtful review of your recent stay with us.We are truly delighted to hear that your experience in our Rainforest Seaview Villas was both comfortable and memorable. It brings us great joy to know that the serene natural setting, the thoughtful amenities, from the traditional design and spacious layout to the slippers and convenient socket access added ease and delight to your stay.Your kind recognition of our associates, their service, and the warm hospitality they extended means the world to us. We are also pleased to hear you enjoyed the variety at breakfast and found convenience in our buggy service, designed to make every moment effortless.Most of all, we are honoured to know that you plan to return to Banyan Tree Bintan for future visits. It would be our greatest pleasure to welcome you and your loved ones back for another peaceful retreat in our island sanctuary.Warmest regards,Alpha EldiansyahArera General Manager
Anonymous User
Rainforest Oceanfront Villa
Stayed in May 2025
Couple
2 review
9.0/10
Great
Posted on Jun 21, 2025
Good service and the spa is a must try. Do make a reservation in advance for the spa as they are usually full for the day.
Response from Property: Dear value guest,Thank you for your thoughtful review.We are delighted to hear that you enjoyed the service and that your experience at our spa left a lasting impression. Indeed, our spa is a cherished highlight for many of our guests, a tranquil sanctuary where time slows down. We also appreciate your helpful suggestion for future guests to reserve in advance, as our spa often fills up quickly.It was a pleasure having you with us, and we look forward to welcoming you back to our island retreat for more moments of rest and rejuvenation.Regards,Alpha EldiansyahArea General Manager
YC YG9666
Rainforest Seaview Villa
Stayed in Oct 2024
Couple
2 review
10/10
Outstanding
Posted on Nov 27, 2024
nice service
quiet place
good experience in their spa
buddy can take u everywhere in the resort
views are great for all food premises
Response from Property: Dear YC YG9666,Many thanks for taking the time to share your experiences; I thoroughly enjoyed reading about your vacation and hope to see you at Banyan Tree Bintan again in the future.Sincerely,Alpha EldiansyahArea General Manager
Ragha R
Rainforest Oceanfront Villa
Stayed in Dec 2024
Couple
7 review
10/10
Outstanding
Posted on Feb 1, 2025
Beautiful
Response from Property: Dear Ragha R,Thank you! I'm glad you liked it. If you need any more help, feel free to ask!Regards,Alpha EldiansyahArea General Manager
P__SW
Rainforest Seaview Villa
Stayed in Nov 2023
Couple
1 review
9.0/10
Great
Posted on Dec 8, 2023
Spacious place with thoughtful add-on. Eg. Some nice incense for fragrance, slippers for the beach, etc. Friendly staff to make your stay feel welcome.
Response from Property: Dear P_SW,Thank you for your compliments and I am delighted to read that you enjoyed your stay in our hotel.Look forward to see you soon.Regards,Alpha EldiansyahArea General Manager
E SAN
Rainforest Seaview Villa
Stayed in Oct 2023
Traveling with friends
7 review
10/10
Outstanding
Posted on Dec 27, 2023
The service from the staff was exceptional and we really enjoyed our stay there. The surroundings was quiet with lots of privacy. On our 2nd night there, the staff took the effort to decorate the porch of our room with candles and stuff as they thought it was our anniversary, really appreciate the sweet gesture from the resort!
Response from Property: Dear Value Guest,Thank you for your comment and taking the time to post. We are indeed very proud of our associates and your praise reinforces that they very professional and hospitable – the team and our unique location are indeed the key assets of Banyan Tree Bintan.Look forward to see you soon!Regards,Alpha EldiansyahArea General Manager
Guest User
Rainforest Seaview Villa
Stayed in Oct 2023
Family
1 review
10/10
Outstanding
Posted on Nov 19, 2023
Very good experience with this hotel. Laid back feel, nice architecture. Fantastic service from front desk
Response from Property: Dear Value Guest,I am very happy to read that you had a great stay with us and am especially delighted with your comments of our team. We are indeed very proud of our associates and your comment reinforces our belief into their professionalism and dedication.I am hope to welcome you soon back to Banyan Tree Bintan.Sincerely,Alpha EldiansyahArea General Manager
Anonymous User
Rainforest Oceanfront Villa
Stayed in Oct 2023
Family
6 review
9.0/10
Great
Posted on Nov 5, 2023
Ambiance and stay was great! Staffs were very friendly and helpful overall! However, bat droppings can be found a lot near the jacuzzi and furnitures were very old. Furthermore, travellers who wish to visit Bintan must take note of the food prices as it can be more costly than in Singapore.
Response from Property: Dear valuable guest,Thank you very much for your generous comments on our staff, service and hotel. I am delighted to hear that e were able to exceed your expectations creating a great memories. It is always our endeavor to not only providing excellent service but also creating special experiences which will not be forgotten. Last but not least, thank you for your comment on the food and drinks price and actually we have decided the price to be closer to our competitor hotel and we will certainly will look again on the price and quality of our food and drink as to meet the guest expectation. Let me assure you that your kind feedback will be shared with our associates on the noticeboard and we look forward welcoming you back sometime soon.Regards,Alpha EldiansyahArea General Manager