Hotel Berlin Potsdamer Platz by Leonardo Hotels

Hotel Berlin Potsdamer Platz by Leonardo Hotels Reviews

Hotel Berlin Potsdamer Platz by Leonardo Hotels

Hallesche Str. 10, Berlin, 10963, GermanyView Hotel Details
Hotel Berlin Potsdamer Platz by Leonardo Hotels
Hotel Berlin Potsdamer Platz by Leonardo HotelsHotel Berlin Potsdamer Platz by Leonardo HotelsHotel Berlin Potsdamer Platz by Leonardo Hotels
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Hotel Berlin Potsdamer Platz by Leonardo Hotels Guest Reviews

4.6/5
Great
67 review
Verified reviews
Location4.7
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(67)
Positive reviews(62)
Reviews with photos/video(18)
Awesome rooms(18)
Clean and tidy(15)
Awesome stay(15)
Delicious breakfast(14)
Convenient location(13)
Easy to get around(12)
Friendly staff(9)
Close to metro(9)
Negative reviews(5)
zyq
Standard twin Room
Stayed in Nov 2024
Travel with friends
21 review
4.7/5
Amazing
Posted on Dec 16, 2024
Clean room and convenient location. The hotel refills a bottle of water everyday
Response from Property: Dear Zyq,It's wonderful to know that you found your stay at Hotel Berlin Potsdamer Platz by Leonardo Hotels to your liking. We are indeed fortunate to be located so conveniently, and are glad to hear you appreciated our clean rooms and daily water bottle service.Your positive rating for our amenities, cleanliness, and service is truly encouraging. This feedback helps us to understand where we are meeting or exceeding our guest’s expectations.Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Cameron James
Premium Room
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Great front desk service, rooms clean, no complaints with my stay.
Response from Property: Dear Mr. Cameron James,It is delightful to hear that you had a perfect stay at our Hotel Berlin Potsdamer Platz by Leonardo Hotels. Your kind words regarding our front desk service and cleanliness are greatly appreciated.We work hard to maintain the highest standards of service and cleanliness and it is always rewarding to hear our efforts have been recognized and appreciated by our guests. Your satisfaction is our best reward.We look forward to welcoming you back in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Guest User
Standard twin Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Lovely hotel with a nice spa and staff
Response from Property: Dear Guest,Your wonderful comments have truly brightened our day! It's delightful to know that you've enjoyed your stay at Hotel Berlin Köpenick by Leonardo Hotels. Your kind words about our spa and staff are much appreciated and will certainly be shared with the team.We are committed to providing our guests with exceptional service and amenities, and it's always rewarding to hear when we have succeeded. We look forward to welcoming you back to our hotel in the future. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Alexis_Gz
Standard twin Room
Stayed in Jul 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Aug 28, 2023
This place is truly a gem, characterized not only by its beauty but also by its convenient location. The staff at the front desk, particularly the ladies, were delightful and provided excellent service. However, I did encounter some challenges during the check-in process due to the initial inefficiency of one staff member (one of the men) Once settled in, I was immediately captivated by the enormity and impeccable decor of the bedroom. It was a truly luxurious space. The bathroom was equally impressive, boasting a generous size that enhanced the overall comfort of the stay. Given these remarkable features, I can confidently say that I would choose to stay at this place again in the future. Regrettably, there was a noticeable issue with the sheets. They emitted a particular smell that slightly detracted from an otherwise outstanding experience. It would be beneficial for the management to address this concern promptly, ensuring that guests can fully indulge in the exceptional qualities of the accommodation.
Response from Property: Dear Alexis,Thank you for the excellent rating! It delights me to see you fully enjoyed staying with us so we hopefully might accommodate you again.Best wishes from BerlinAlex N.Quality Manager
Adrian Santoso
Standard double Room
Stayed in Aug 2023
Couples
40 review
5.0/5
Outstanding
Posted on Sep 26, 2023
very good location, good breakfast,also the employee very helpfull
Response from Property: Dear Adrian,Thank you for the excellent rating! It delights me to see you fully enjoyed staying with us so we hopefully might accommodate you again.Best wishes from BerlinAlexander N.Quality Manager
Feixiangdeconghuaer
Standard twin Room
Stayed in Aug 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Sep 14, 2024
great.near the postan plazz
Response from Property: Dear Feixiangdeconghuaer,I'm delighted to hear that you enjoyed your stay with us at the Hotel Berlin Potsdamer Platz by Leonardo Hotels. It's wonderful to know that our surroundings, amenities, cleanliness, and service met your expectations.Your positive remarks about our location near the postan plazz are greatly appreciated. We're glad that this added to the convenience of your stay.We look forward to welcoming you back on your next visit.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Hoi Lun
Standard double Room
Stayed in Jun 2023
Family
4 review
4.5/5
Great
Posted on Aug 12, 2023
Good value for money. In between two metro stations and easy to commute to main tourist places. Locates in a quite neighbourhood with two supermarkets in 5-8mins distance. Room is clean. Facilities and amenities are generally quite new. Nothing much to complain about. A very safe choice.
Bianca Taya
Superior Double Room
Stayed in Aug 2022
Business travelers
12 review
4.5/5
Great
Posted on Sep 18, 2022
Delicious breakfast, good location. But they don’t do late checkout like most distinguished hotels do. The room is spacious but my room has a slanted ceiling, this may be because of the building impacting certain rooms but I do not like this type of construction as it makes the room feels stuffy Pictured is hotel lobby
Osman B
Premium Room
Stayed in Jan 2023
Business travelers
13 review
1.0/5
Posted on May 1, 2023
Very nice hotel with a good location and professional staff. The location is close to the transit stations and lots of food places around to eat. Furniture in room is pretty new and modern. Will recommended it.
Guest User
Premium Room
Stayed in Jul 2023
Solo travelers
1 review
4.2/5
Very Good
Posted on Sep 15, 2023
Clean and well maintained hotel. Enjoyed my stay.
Guest User
Standard double Room
Stayed in Oct 2022
Couples
1 review
5.0/5
Outstanding
Posted on Nov 26, 2022
The hotel is clean, staff and helpful and friendly to fullfill our request even at mid night.
catherine lia
Standard double Room
Stayed in Mar 2022
Couples
20 review
4.7/5
Amazing
Posted on May 3, 2022
We stayed there for 5 nights and my bf and I both love this hotel, everything was fine and we enjoyed sauna so much..especially the service and staff all very nice, helpful and quick response for our requirements. Definitely will stay again once we Visit Berlin for next time
Guest User
Standard double Room
Stayed in Nov 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The breakfast is very good, highly recommended.
Original TextTranslated by Google
Response from Property: Dear Guest,It brings us immense pleasure to know that you enjoyed your stay at the Hotel Berlin Potsdamer Platz by Leonardo Hotels and found our breakfast to be to your liking. We strive to provide our guests with a memorable stay and your positive feedback is a testament to our efforts. We will definitely pass on your kind words to our culinary team who will be encouraged by your remarks.We look forward to welcoming you back for another wonderful experience. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Guest User
Superior Double Room
Stayed in Aug 2024
Business travelers
18 review
4.7/5
Amazing
Posted on Sep 16, 2024
The only downside is the water accumulation in the bathroom, but everything else is satisfactory. The hotel is also very close to the subway station, which is about a five to six minute walk away.
Original TextTranslated by Google
Response from Property: Dear Guest,It is delightful to hear that you found our location convenient and were satisfied with the overall experience at Hotel Berlin Potsdamer Platz by Leonardo Hotels. Your encouraging words serve as fantastic motivation for our team.In relation to the water accumulation, please accept our apologies for any inconvenience it may have caused. We always strive to enhance our guest's experiences, and your feedback contributes to that goal.Thank you once again for sharing your thoughts. We look forward to the opportunity of welcoming you back in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Anonymous User
Standard twin Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The service is very good, the security is high, the transportation is very convenient, two subway stations are within 300-400 meters, the surrounding environment is also good, there are two supermarkets nearby, and daily necessities shopping is also OK
Original TextTranslated by Google
Response from Property: Dear Anonymous User,Your wonderful review truly warmed our hearts. It's great to know that you enjoyed our high-quality service, security, and the convenience of our location. We're delighted that the surrounding environment and nearby amenities added value to your stay. Please consider Hotel Berlin Potsdamer Platz by Leonardo Hotels your home away from home whenever you're in the city. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East