Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.3
Service8.8
Cleanliness8.8
BonnieMM
Comfort Twin Room
Stayed in Aug 2024
Family
2 review
9.5/10
Amazing
Posted on Sep 26, 2024
Hotel is at the same building with ibis and another hotel. The room we booked is comfort twin. Spacious one but the two beds is transformed from a double bed. After transformation, the two beds are close to each other with only 5 inches at the middle. And mattress falls at the long side if you try to move the beds a bit further away from each other. Called room service to help but not much can be done.
It is either falling at the side or being close.
Thomas Suzhou
Standard Double or Twin Room, 1 Bedroom
Stayed in Jul 2024
Family
19 review
10/10
Outstanding
Posted on Aug 26, 2024
The hotel is very convinient located about 5 minutes walking from the central main train station in Berlin. Follow the signs to exit "Europaplatz". You can already see a large square building with 3 hotel names on it, one is the Amano Grand hotel. So cross the "Invalidenstrasse" at the right side traffic light (straight from the exit of the train station) turn right, and the hotel entrance is on the right side of that building, from the "Heidestraße".
You will be greated by friendly staff with gas check in services. The room is comfortable and clean. We had one facing the train station but it still was quite.
It appears there is a fancy roof top bar on the top of the (not very high, if I remember it correctly 8 floor) building. But going to our room we shared the elevator with some people being quite excited to get into that bar. 😊
As we had to catch a train very early the next morning, we had no time to check it out.
Guest User
Comfort Room
Stayed in Jun 2024
Family
20 review
8.0/10
Very Good
Posted on Aug 2, 2024
Location is fabulous, just a few metres away from the underground S5 station which also connects with the Hbf. Hotel is pretty. Great sleep cos pillows are comfy !
But !
The room is pretty but not functional. The bottles holding soap - pumps dont work. Not just in my room but in 2 other rooms we booked. The water basin area - when you wash your face, it runs over. The force of water from the tap is so big, need to be very careful. Design fault.
My sister had a lower category room on the 1st floor, its pretty but again, not functional. The glass shower in the middle of the room leaks water out and she needed to cover the whole area with towels to prevent flooding. The water basin is so small, when she washes her face, she has to control water force otherwise it spills over the place. Design fault.
Study ‘N Travel
Small Double Room
Stayed in Mar 2023
Solo travelers
30 review
10/10
Outstanding
Posted on Apr 10, 2023
Very near station where u can walk across the street easily.
Clean room few amenity
Nice place
Guest User
Comfort Room
Stayed in Jul 2023
Family
1 review
10/10
Outstanding
Posted on Aug 4, 2023
Very good! Always my pleasure
Original TextTranslated by Google
Victor-ale
Standard Double or Twin Room
Stayed in Feb 2023
Business travelers
9 review
8.0/10
Very Good
Posted on Mar 10, 2023
The location is very good, very close to Berlin Central Station. The hotel has poor sound insulation and insufficient heating.
No discrimination
Original TextTranslated by Google
Guest User
Standard Room
Stayed in Dec 2022
Business travelers
5 review
10/10
Outstanding
Posted on Jan 16, 2023
Very good, very good, cleanliness is very good, the location is very convenient, the train station is just outside the door, I live here every time I come here, the front desk service is also very good, luggage can be stored here, no problem