City Express Plus by Marriott Cancún Aeropuerto Riviera Reviews
City Express Plus by Marriott Cancún Aeropuerto Riviera
Carr. Federal Cancun-Puerto Morelos SM-47 M-01 L-1-22 U.P.E. UC-05, Benito Juarez, Quintana Roo, 77506, MexicoView Hotel Details
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City Express Plus by Marriott Cancún Aeropuerto Riviera Guest Reviews
3.5/5
107 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.5
Service3.3
Cleanliness3.5
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All reviews(107)
Positive reviews(6)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
King Suite with Sofa Bed
Stayed in Nov 2023
Business travelers
1 review
1.0/5
Posted on Dec 24, 2023
I can only say that I am speechless. There was no written time on the booked hotel. It was automatically canceled before the time. The person was still going through customs and no one called to ask. The order was canceled directly. The person was still going through customs. However, they called to check and canceled all the itineraries that were not available. I'm really speechless that all the air tickets were wasted.
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Serch 9
King Room
Stayed in Dec 2023
Business travelers
43 review
3.0/5
Posted on Mar 4, 2024
Quite basic and nothing special... The only advantage is the location very close to the Airport.... The worst part was when the service manager started arguing with me (guest) for not wanting to give me bottled water... Wow, how miserable it is, anywhere in the world they give you water to drink without so much drama!!!
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Guest User
King Room
Stayed in Nov 2023
Couples
3 review
3.0/5
Posted on Feb 15, 2024
Not satisfied. I checked in very late and didn’t tell me the breakfast time. When I went to have breakfast the next day, I was told that I was late and I had to pay to eat. I had an argument for a long time. See you soon.
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Guest User
Queen Room
Stayed in Oct 2023
Family
1 review
4.5/5
Great
Posted on Nov 13, 2023
Good ubication
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Guest User
Standard Room, 2 Double Beds
Stayed in May 2023
Family
11 review
3.7/5
Posted on Jun 25, 2023
Breakfast was pretty good
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Guest User
Standard Room, 2 Double Beds
Stayed in Nov 2021
Couples
8 review
4.5/5
Great
Posted on Mar 13, 2022
Perfect to get to Cancun and to catch the plane back.
Modern hotel with spacious rooms and very comfortable beds.