SpringHill Suites Belmont Redwood Shores Reviews

I stayed at the Springhill suites hotel from Sep 6th to 9th, and let me tell you, it was a disaster. I can’t believe this place even calls itself a hotel. First off, they didn’t provide the most basic amenities. No toothbrushes, no toothpaste, and not even a bottle of water in the room. It’s mind-boggling that in 2024, a place like this can’t manage to offer these essentials. But that’s not even the worst part. The housekeeping was nonexistent. I stayed there for four nights, and not once did they clean my room. I kept calling the front desk asking for housekeeping, but I was told repeatedly that the staff had gone home and couldn’t help. Are you kidding me? How does a hotel operate without basic room cleaning services? And the staff? Don’t even get me started. When I tried to address the issue, I was met with “sorry, we can’t do anything because it’s after hours.” This kind of attitude is unacceptable and shows a complete lack of respect for guests. Overall, my experience at this hotel was terrible. I wouldn’t recommend it to anyone. If you’re thinking about staying here, think again. You’ll likely be disappointed and frustrated, just like I was.

The hotel was located a little bit out of the city in a more private business area. It definitely was quiet and good for remote work and sleep time. Front desk was great at helping with checkin and parking instructions. Breakfast was also free and the bacon was served fresh and hot!

Spacious room.Location not bad.Breakfas just has very few options.The room we lived has blood spot on the carpet.

I wonder how this is a 2-star hotel! I’ve been to 3 and 4 stars and they were no where near that hotels level! The hotel is so clean, rooms are amazing!! Spacious, modern, so comfy beds, sofa in the room, fridge, stand shower.. breakfast was great as well. For those travelling, it’s a very short drive to SFO. There’s a bar in the lobby, and an ATM. Plenty of parking, and if you have an EV, they got you covered with chargers. Plenty of food options around. Highly recommended

Excellent. I highly recommend it.

Thin wall but still nice hotel and kind sfaff also have charge for my tesla

Charged for overnight parking

Excellent

I stayed at this hotel for 4 days and 3 nights and never received room cleaning service. The hotel staff told me that I could get a room cleaning service once every other days, but it was not kept properly. This hotel is located next to a highway and does not have double glazed windows, so there is some noise from passing vehicles. And I paid for the hotel in advance, but apart from the cost of the hotel stay, they paid me 50 dollars separately without notice. I think the amount was probably a cost in the name of a deposit, but the cost has not yet been refunded even after 4 days.

Always enjoy staying there

Great place to sleep in.

Overall, the hotel is clean and tidy. However, the bathing facilities are not smooth enough and need to be improved.

The location and environment are good, but please note that if you drive, you need to pay $48 per night for parking, which is not very cost-effective

The hotel is very new, very cost-effective