No.35 Nanchen Road, Shunyi District, Beijing, 101300, ChinaView Hotel Details
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Holiday Inn Beijing Airport Zone Guest Reviews
4.6/5
Very Good
939 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(939)
Positive reviews(909)
Reviews with photos/video(137)
Friendly front desk staff(143)
Delicious breakfast(97)
Easy to get around(76)
Close to airport(47)
Perfect for business trips(37)
Large rooms(37)
Offers pick-up/drop-offs(14)
Tasty restaurant(10)
Negative reviews(30)
Baliu
2 Twin Beds Standard
Stayed in Dec 2024
Family
3 review
3.2/5
Posted on Jan 30, 2025
The hotel wasn't very warm. The soup and coffee easily got cold while we were having breakfast.
Response from Property: Dear guest, thank you for staying at Holiday Inn Airport Beijing. We are sorry that our service did not meet your expectations. We are looking forward to further communication with you. You can contact us at any time. Facilities and equipment are very important in hotel operations. The hotel has always attached great importance to the guest experience. We have been collecting valuable suggestions and opinions from guests to continuously improve our services and increase guest satisfaction. We look forward to your visit again to witness our improvements. I wish you a happy life and smooth work!
Malkud
1 King Bed Standard
Stayed in Sep 2024
Business travelers
1 review
1.0/5
Posted on Nov 3, 2024
There was no hot water all through my morning n evening ..?
Restourant service n menu was poor ninternet never worked efficiently
Response from Property: 尊敬的客人您好,感謝您入住北京臨空假日酒店,看到酒店的服務未能符合您的期望,酒店深表歉意,如果可以進一步溝通,酒店非常期待和您做進一步的溝通,您可以隨時聯繫我們。設施設備是酒店運營非常重要的環節,酒店一直很重視賓客體驗,我們一直在不斷收集賓客寶貴的建議和意見,以持續不斷的改進我們服務,提高客人滿意度。期待您的再次光臨,見證我們的改進。祝您生活愉快,工作順利!
E_A_D
1 King Bed Standard
Stayed in May 2024
Other
2 review
5.0/5
Outstanding
Posted on Jun 21, 2024
The hotel room was spacious with huge windows and great natural light. The staff spoke English so I could navigate check-in and eating in the restaurant with ease. They went out of their way to help and accommodate me during my stay. Aurora the duty manager who checked me in was especially helpful. The restaurant staff also offered superior service with kindness.
Response from Property: Dear distinguished guest, hello! Please accept the cordial greetings from Beijing Linkong Holiday Inn. Thank you for your five-star praise in your busy schedule. We are aware of your recognition of the hotel staff. The hotel has always been committed to creating a comfortable and cozy environment, making every guest feel comfortable and at home. We are honored to be able to add luster to your trip. The hotel has become an ideal choice for business travelers with its comfortable living atmosphere, complete catering, conference facilities and superior geographical location. We sincerely look forward to your visit again and wish you a happy life! ——Housekeeping Director of Beijing Linkong Holiday Inn
Liven
2 Twin Beds Standard
Stayed in Feb 2024
Business travelers
22 review
2.0/5
Posted on Mar 10, 2024
Hotel very old, location not convenient, service not good
Response from Property: Dear guest: Thank you for taking the time to complete questionnaire regarding your most recent stay with us.After reviewing your feedback, we see that some of your expectations were met, however there are also areas where we could have done better. Please accept our apology for the shortcomings which you may have encountered during your stay. You can rest assured that we are sharing your feedback with our teams, in an effort to address the mentioned areas accordingly. Should you have anything else that you might like to share with us, please feel free to do so. We certainly appreciate your feedback and would do our very best to constructively address your concerns.--Front office Manager Rose Zhang
Anonymous User
Standard Room
Stayed in Feb 2023
Business travelers
3 review
4.0/5
Very Good
Posted on Mar 17, 2023
It Was an enjoyable stay in between two flights.
A bit far from airport 20min
Response from Property: Dear guests, thank you for choosing Holiday Inn Beijing Airport Zone as your place of stay. We adhere to the business philosophy of customer first to provide comfortable living environment and quality service for business travelers. Thank you for your recognition of the hotel service, the hotel staff will serve you wholeheartedly, looking forward to your next stay.--Holiday Inn Beijing Airport Zone General Manager Vane Duan
StevenNg
2 Twin Beds Standard
Stayed in Feb 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Jun 8, 2024
Good location
Response from Property: 尊敬的賓客,非常感謝您與我們分享您的入住體驗。您的認可和鼓勵是我們進步的最大動力。能夠為您帶來舒適且高品質的入住體驗,更是我們至高的榮幸。我們日後也會持續提升各項軟硬件設施,以期每次的服務品質更趨於完美。期待您的再次入住。——北京臨空假日酒店房務總監
Guest User
Premium Room
Stayed in Jun 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 4, 2023
Hotel is good in service
Response from Property: Dear guests, thank you for choosing Holiday Inn Beijing Airport Zone as your place of stay. We adhere to the business philosophy of customer first to provide comfortable living environment and quality service for business travelers. Thank you for your recognition of the hotel service, the hotel staff will serve you wholeheartedly, looking forward to your next stay.--Holiday Inn Beijing Airport Zone General Manager Vane Duan
Guest User
1 King Bed Standard
Stayed in Feb 2025
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 17, 2025
This hotel has a good location and has robots that deliver things very conveniently and promptly. Linda helped us arrange accommodation, which was very good.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,您好!感謝您下榻北京臨空假日酒店並與我們分享您的歡樂時光,您的滿意是我們最好的回饋。您對酒店員工的認可我們已經知曉,很榮幸酒店能為您的旅途帶來舒適愉快的居住體驗,您的支持和肯定是我們不斷前進的動力。我們會保持優質的優質的服務質量,秉持顧客至上的服務水平,衷心期待與您的再次相聚,祝您生活愉快!
Guest User
1 King Bed Standard
Stayed in Feb 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 16, 2025
Marina *Linda The service is very good, the room is very comfortable, the hotel is very convenient to the airport, and the hot pot recommended is also very delicious. I give you a thumbs up
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Please accept the cordial greetings from Beijing Airport Holiday Inn. Thank you for your five-star praise in your busy schedule. We have known your recognition of the hotel staff. The hotel has always been committed to creating a comfortable and cozy environment, making every guest feel comfortable and at home. We are honored to be able to add luster to your trip. The hotel has become an ideal choice for business travelers with its comfortable living atmosphere, complete catering, conference facilities and superior geographical location. We sincerely look forward to your visit again and wish you a happy life!
Guest User
1 King Bed Premium
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 14, 2025
I am really satisfied with staying in this hotel. The front desk staff are always enthusiastic to help communicate and solve any problems. Especially Xin Wenwen's service is very nice. The gym and room facilities are very complete. Full marks💯
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for staying at Holiday Inn Airport Beijing and sharing your happy time with us. Your satisfaction is our best feedback. We already know your recognition of the hotel staff. We are honored that the hotel can bring you a comfortable and pleasant living experience during your journey. Your support and affirmation are the driving force for our continuous progress. We will maintain the high-quality service quality and uphold the customer-first service level. We sincerely look forward to meeting you again and wish you a happy life!
Guest User
1 King Bed Standard
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Mar 12, 2025
I fell in love with the Linkong Holiday Hotel after staying there once! The handsome Zack at the front desk was very considerate and helped me solve various problems. I will definitely choose this place again next time I travel. I highly recommend it to everyone!
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,您好!請接受來自北京臨空假日酒店親切的問候,感謝您在百忙之中撥動五星好評,您對酒店員工的認可我們已經知曉。酒店始終致力於營造舒適愜意的環境,讓每一位入住的賓客感到舒適自在,賓至如歸,能夠為您的出行增光添彩我們榮幸之至。酒店以舒適的居停氛圍一應俱全的餐飲,會議設施優越的地理位置成為商旅出行賓客的理想所選,衷心期待您的再次光臨,祝您生活愉快!
Guest User
1 King Bed Standard
Stayed in Feb 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 4, 2025
The room is quite big, the facilities are not new, but it is very clean and warm, and welcome fruit is given! The service of the manager Tim ZHANG at the front desk is super good and provided me with great help, thank you!
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,您好!感謝您下榻北京臨空假日酒店並與我們分享您的歡樂時光,您的滿意是我們最好的回饋。您對酒店員工的認可我們已經知曉,很榮幸酒店能為您的旅途帶來舒適愉快的居住體驗,您的支持和肯定是我們不斷前進的動力。我們會保持優質的優質的服務質量,秉持顧客至上的服務水平,衷心期待與您的再次相聚,祝您生活愉快!
Guest User
Standard Room
Stayed in Jan 2025
Business travelers
13 review
4.7/5
Amazing
Posted on Feb 28, 2025
The room is quite big and the decoration seems to be well made.
But it may be very noisy on the high floors on the route.
The service is quite good, quite enthusiastic and responsive.
The minibus that takes you to the airport is a bit shabby...
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Please accept the cordial greetings from Beijing Linkong Holiday Inn. Thank you very much for choosing Beijing Linkong Holiday Inn and recognizing the hotel. We will definitely improve the shuttle service. We sincerely look forward to your stay again and wish you a happy life!
Guest User
1 King Bed Standard
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The environment is very good, clean and tidy ~ Ms. Wendy at the front desk was very nice, helping with check-in and answering questions very patiently, thank you very much
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,您好!感謝您下榻北京臨空假日酒店並與我們分享您的歡樂時光,您的滿意是我們最好的回饋。您對酒店員工的認可我們已經知曉,很榮幸酒店能為您的旅途帶來舒適愉快的居住體驗,您的支持和肯定是我們不斷前進的動力。我們會保持優質的優質的服務質量,秉持顧客至上的服務水平,衷心期待與您的再次相聚,祝您生活愉快!
Limeng
2 Twin Beds Standard
Stayed in Jan 2025
Solo travelers
3 review
4.0/5
Very Good
Posted on Feb 11, 2025
The room was standard, but it was OK. When booking, I was told that there would be welcome fruit and free room upgrade, but I didn't get any of that. Besides, there weren't many people staying on the fifth day of the ***** New Year. The breakfast was OK. Beijing Capital Airport T2/T3 Terminal Pick-up and Drop-off Service: The drop-off service is only at 7am and 10am, which is OK.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,您好!請接受來自北京臨空假日酒店親切的問候,非常感謝您選擇北京臨空假日酒店入住及對酒店早餐廳的認可,關於水果,升級,及班車服務,我們一定會改進,衷心期待您的再次下榻,祝您生活愉快!