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Verified reviews
Location9.4
Amenities9.2
Service9.4
Cleanliness9.5
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Negative reviews(65)
Tingting
Standard King Room
Stayed in Aug 2024
Couple
2 review
10/10
Outstanding
Posted on Sep 4, 2024
Great experience, highly recommended!
Response from Property: 尊敬的賓客:您好!感謝您的五分好評哦!酒店位於三環附近,無論是自行駕車還是乘公交車和地鐵,都有多樣的路線。讓賓客有個美好的入住感受是我們應該做的。我們會不斷的努力爭取讓您有賓至如歸到家的感覺,希望您有機會再次入住。我們竭誠給您帶來更多的驚喜,期待您的再次光臨!祝您生活愉快!
Guest User
Standard Twin Room
Stayed in Jan 2025
Other
7 review
10/10
Outstanding
Posted on Mar 9, 2025
goodgood
Response from Property: 尊敬的賓客:您好!感謝您的五分好評哦!讓賓客有個美好的入住感受是我們應該做的。我們會不斷的努力爭取讓您有賓至如歸到家的感覺,希望您有機會再次入住。我們竭誠給您帶來更多的驚喜,期待您的再次光臨!祝您生活愉快!
Ian
Standard Twin Room
Stayed in Apr 2023
Traveling with friends
117 review
6.0/10
Posted on Jun 3, 2023
The hotel room ok la
Response from Property: 尊敬的賓客:您好!感謝您選擇本酒店並給予高度的評價,我們會不斷的努力爭取讓您有賓至如歸到家的感覺,希望您有機會再次入住。我們竭誠給您帶來更多的驚喜,期待您的再次光臨!祝您生活愉快!
Anonymous User
Executive Double Room
Stayed in Apr 2025
Business traveler
108 review
9.0/10
Great
Posted on May 6, 2025
The hotel lobby is bright. The room is spacious, the air conditioning is easy to operate, the hot water is good, the wireless network is average, and there are too many light switches to turn on the light, making it difficult to identify which switch corresponds to which light.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing our hotel and giving us a high evaluation. We will continue to work hard to make you feel at home. We hope you will have the opportunity to stay again. We sincerely bring you more surprises and look forward to your visit again! I wish you a happy life!
Chulianbaiyueguang_
Standard King Room
Stayed in Apr 2025
Solo traveler
11 review
8.5/10
Very Good
Posted on May 20, 2025
Let's talk about the overall situation first. The hotel is generally very good, with convenient location, complete services and facilities, safe and comfortable. There is no price increase during the May Day holiday, and there is an upgrade.
The only thing I am not satisfied with is that the air conditioning was not turned on during the May Day holiday, and the indoor temperature was as high as 28 degrees. I stayed for two nights and had heat stroke, diarrhea and vomiting, and lay down for a day, but fortunately it was not a trip so there was no tight schedule, otherwise it would be very sad to delay a day in vain. After contacting the hotel service staff, they brought fans and ice cubes, and explained that the central air conditioning had a unified switch, and the room could not adjust the temperature by itself. In the meantime, I also thank Ctrip customer service for their quick feedback and active help in communication and processing.
However, except for the short-term seasonal problem of air conditioning, other aspects are still very good. It is very convenient to go shopping, take taxis and subways, and the price is also very advantageous. I will book a room again when I go to Beijing next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您的入住與點評!對此次入住給您帶來的不愉快經歷,我們深表歉意。之後您如在入住過程中有任何問題或需求,可隨時聯繫我們的大堂經理,我們將竭力為您服務。力爭為賓客提供最優質的服務,營造最舒適的旅居環境。期待您的再次光臨!祝您生活愉快!
Guest User
Standard Twin Room
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 6, 2025
Facilities: Very complete, the bathroom is large and has a bathtub, unlike some hotels where the bathroom is just a glass wall, which is embarrassing. The curtains are also very light-blocking. The lights are very bright, there are many lights, and it is not as dark as some hotels. There is no takeaway robot, so you have to go downstairs to get it, but it is in the lobby, so you don’t have to go out to get it, it won’t be cold.
Hygiene: The staff responsible for cleaning are very professional and enthusiastic. They come every day to change and clean, deliver water, and ask if you need help.
Service: I called for a humidifier and it was delivered immediately. Recently, the weather in Beijing has changed, and the central air conditioning has no cold air. The staff also informed in advance and offered to refund for free. There are some small episodes later, and the staff of the concierge are very responsible.
Environment: It is a 2-minute walk from the Xidiaoyutai subway station, and the taxi location is also easy to determine. Generally speaking, the price during the May Day holiday is very favorable. It takes about 1 hour to go to the Summer Palace/Forbidden City by bus. There are Wukesong and Yuyuantan Park nearby, and it is very pleasant to ride a bike.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your five-point praise! The hotel is located near the Third Ring Road. Whether you drive by yourself or take the bus or subway, there are various routes. It is our duty to make guests have a good stay. We will continue to work hard to make you feel at home, and hope you have the opportunity to stay again. We sincerely bring you more surprises and look forward to your visit again! I wish you a happy life!
Anonymous User
Standard Twin Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 5, 2025
The hotel lobby is spacious and bright, the surrounding environment is good, there are many green plants, the front desk clerk Kang Kang is warm and enthusiastic, check-out is fast, recommended to stay.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的五分好評哦!讓賓客有個美好的入住感受是我們應該做的。我們會不斷的努力爭取讓您有賓至如歸到家的感覺,希望您有機會再次入住。我們竭誠給您帶來更多的驚喜,期待您的再次光臨!祝您生活愉快!
Guest User
Standard Twin Room
Stayed in Apr 2025
Family
1 review
9.5/10
Amazing
Posted on May 5, 2025
We were traveling with our family and brought an eight-month-old baby. We upgraded to an executive king bed, which was located at the edge. It was quiet at night, and we were afraid that the baby would disturb others. Overall, the arrangement was good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇本酒店並給予高度的評價,我們會不斷的努力爭取讓您有賓至如歸到家的感覺,希望您有機會再次入住。我們竭誠給您帶來更多的驚喜,期待您的再次光臨!祝您生活愉快!
Guest User
Standard King Room
Stayed in Mar 2025
Other
4 review
10/10
Outstanding
Posted on May 1, 2025
When I checked in, the front desk clerk Zhang Hailong was very enthusiastic and patiently answered all my questions. He also recommended nearby attractions, which gave me a great start to my trip! Parking is also free!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇本酒店並給予高度的評價,我們已將您的點評反饋給該名員工,能夠得到您的認可和讚賞,我們深感欣慰。我們會不斷的努力爭取讓您有賓至如歸到家的感覺,希望您有機會再次入住。我們竭誠給您帶來更多的驚喜,期待您的再次光臨!祝您生活愉快!
Guest User
Standard King Room
Stayed in Feb 2025
Business traveler
25 review
10/10
Outstanding
Posted on May 8, 2025
The room is spacious, bright and clean, with convenient transportation, only 200 meters away from the subway, convenient dining, and elegant environment. It is a good place to rest on business trips and organize business meetings.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的五分好評哦!酒店位於三環附近,無論是自行駕車還是乘公交車和地鐵,都有多樣的路線。讓賓客有個美好的入住感受是我們應該做的。我們會不斷的努力爭取讓您有賓至如歸到家的感覺,希望您有機會再次入住。我們竭誠給您帶來更多的驚喜,期待您的再次光臨!祝您生活愉快!
Guest User
Standard King Room
Stayed in Feb 2025
Business traveler
179 review
10/10
Outstanding
Posted on Mar 23, 2025
This hotel is in a prime location, close to the subway station, and convenient for travel. The lobby is elegantly decorated, with modern facilities, clean and spacious rooms, and comfortable bedding. The breakfast is rich in variety, and the service staff is warm and thoughtful. Members are welcomed with fruits, and the front desk was upgraded this time, and free soft drinks and snacks are given every day, so the overall cost-effectiveness is high and it is worth recommending.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的五分好評哦!酒店位於三環附近,無論是自行駕車還是乘公交車和地鐵,都有多樣的路線。讓賓客有個美好的入住感受是我們應該做的。我們會不斷的努力爭取讓您有賓至如歸到家的感覺,希望您有機會再次入住。我們竭誠給您帶來更多的驚喜,期待您的再次光臨!祝您生活愉快!
Guest User
Standard Twin Room
Stayed in Feb 2025
Business traveler
19 review
1.7/10
Posted on Mar 15, 2025
This room is shabby and the hygiene is extremely poor. It does not meet the star standard. I got skin allergies and urticaria as a result of staying in this hotel. The hotel first shirked responsibility and refused to take responsibility. First, they were irresponsible and did not apologize. Second, they were arrogant and condescending. This is not the standard that a service industry should have. Third, the hotel facilities are extremely poor. The maintenance and operation status are lazy and absent-minded. The service staff had that kind of disdainful expression. I have stayed in so many hotels and never wrote a bad review. This is the first time I have contributed to you. If the stay experience is not good, and because this matter is too serious, I can choose to complain to the relevant department. I hope everyone will consider the choice carefully. Not caring about the price, but adding extra troubles and burdens, then I must defend my rights as a customer. I am not afraid of things when encountering problems, and I can face them. What I said is true. If I am overwhelmed, it is their hotel's fault.
Original TextTranslated by Google
Anonymous User
Standard King Room
Stayed in Jan 2025
Other
9 review
9.7/10
Amazing
Posted on Feb 14, 2025
Environment: The lobby is bright and spacious. It feels comfortable when you walk in
Facilities: There is a bathtub where you can take a bath when you rest
Service: The front desk is very enthusiastic. The room service is very thoughtful. The room will be arranged according to the requirements
Sanitation: Very clean.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇本酒店並給予高度的評價,我們會不斷的努力爭取讓您有賓至如歸到家的感覺,希望您有機會再次入住。我們竭誠給您帶來更多的驚喜,期待您的再次光臨!祝您生活愉快!
Guest User
Standard King Room
Stayed in Jan 2025
Business traveler
24 review
10/10
Outstanding
Posted on Feb 12, 2025
The hotel is in a very convenient location, located in the bustling area of the city center, with all kinds of dining, shopping and entertainment facilities around, making travel very convenient. My room is located on a high floor, with a wide view and a beautiful view outside the window. The interior design of the room is simple but stylish, with all the facilities and comfortable and soft bedding.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的五分好評哦!酒店位於三環附近,無論是自行駕車還是乘公交車和地鐵,都有多樣的路線。讓賓客有個美好的入住感受是我們應該做的。我們會不斷的努力爭取讓您有賓至如歸到家的感覺,希望您有機會再次入住。我們竭誠給您帶來更多的驚喜,期待您的再次光臨!祝您生活愉快!
Guest User
Standard Twin Room
Stayed in Dec 2024
Solo traveler
30 review
9.0/10
Great
Posted on Feb 5, 2025
The hotel is in a good location, with buses and subways just outside. The service is good, and a small bag of chocolates and White Rabbit candies are given every night. I just think they shouldn't be too proactive in cleaning the room. They knocked on the door at 9 o'clock to ask for cleaning, which must be inconvenient when people are still in the room, and then asked when they could leave? This made people feel bad.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您的入住與點評!對此次入住給您帶來的不愉快經歷,我們深表歉意。您提到的問題我們已經轉到相關部門,相關部門會盡快核實情況,對員工加強培訓,增強員工服務意識,力爭為賓客提供最優質的服務,營造最舒適的旅居環境。期待您的再次光臨!祝您生活愉快!