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Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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Positive reviews(4383)
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Friendly front desk staff(395)
Delicious breakfast(203)
Well designed(124)
Perfect for business trips(119)
Great swimming pool(70)
Clean pool(19)
Delicious buffet(16)
Negative reviews(116)
Guest User
Standard Room
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 2, 2024
I’ve become a regular at the Hualux hotel location in Haidian Beijing. I was especially happy with the service from all the staff on this visit. They were kind, courteous and warm in their approach. I was particularly happy with Steven, a young man, who helped me carry my luggage to my room. He, alongside, the entire displayed excellent customer service~ job well done. Thank you.
Response from Property: National Day holiday, wish the motherland magnificent, the people live and work happily.At Beijing West Nanhua Yi Hotel, we are committed to creating a home away from home, where every moment of your stay is filled with warmth and comfort. More than 1,000 square meters of fitness center and heated indoor pool, like a quiet oasis, invite you to refresh your body and mind, enjoy a moment of peace and freedom. The three unique style restaurants and two special social Spaces bring a wonderful feast for your taste buds and soul, so that you can taste the food at the same time, but also feel the cu
Guest User
Twin Beds Standard
Stayed in Mar 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Second visit, clean and cozy hotel with good breakfast.
Response from Property: Dear Guest, Thank you so much for choosing the first international upscale hotel brand - HUALUXE Beijing Xinan Hotel as always, and taking times to give us your warming feedback again. Thank you for your warming approval of our hotel,We are so glad our breakfast is appreciated by you too. We'll try our best to improve our serve skill so that you'll have more to enjoy while you arrive next time.HUALUXE Beijing Xinan is located in Beijing Haidian District, next to Beijing West Fourth Ring Road and Chinese PLA General hospital; walking distance to subway line 1 Wukesong Station; 5km from Beijing West Railway Station. We sincerely look forward to seeing you again, Have a nice day!
ShortStopOver
Twin Beds Standard
Stayed in Jun 2023
Couples
24 review
5.0/5
Outstanding
Posted on Aug 1, 2023
I stayed in a lot of five star hotels in China and outside China. What impressed me most about this hotel is the staff. Very nice people, professional and client oriented. Rooms and Spa were also great. Breakfast was delicious. Only minus was that the room service and the restaurants in the hotel somehow serve only unique and expensive Chinese dishes. I would wish that they have more affordable and simple Chinese dishes as well.
Response from Property: Dear Sir of Madam, Thank you chose HUALUXE Beijing Xian as your priority hotel when you visit Beijing recently. Appreciate you spend your valuable time to give us feedback. Your comments and suggestions are critical for us to improve our services continually. I will work with team to review our menu and adjust it accordingly. It’s so glad you are satisfied with hotel staff services, rooms and breakfast. Looking forward to welcoming you back to our hotel soon.Murphy Ma General Manager of HUALUXE Beijing Xinan.
Guest User
Twin Beds Standard
Stayed in Mar 2023
Business travelers
18 review
4.2/5
Very Good
Posted on Apr 13, 2023
Nice Hotel with a great gym/pool area. Clean rooms and Friendly staff.
Response from Property: Dear guests, thank you very much for staying at HUALUXE Beijing Xinan, the first HUALUXE brand hotel in Beijing, sharing your stay experience with us. We sincerely look forward to your visit.Murphy Ma, General Manager of HUALUXE Xinan.
Guest User
Twin Beds Standard
Stayed in Mar 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Apr 14, 2024
Nice hotel!
Response from Property: Dear Guest, Thank you so much for choosing IThe first international upscale hotel brand - HUALUXE Beijing Xinan Hotel, and for taking times to give us your warming feedback. Thank you for your approval of the hotel, your approval is our powerful motivation to move forward. HUALUXE Beijing Xinan is located in Beijing Haidian District, next to Beijing West Fourth Ring Road and Chinese PLA General hospital; walking distance to subway line 1 Wukesong Station; 5km from Beijing West Railway Station. We sincerely look forward to seeing you again, Have a nice day!
Guest User
King Bed Standard
Stayed in Aug 2022
Couples
7 review
4.2/5
Very Good
Posted on Sep 22, 2022
Staff was not very polite and had an attitude when we asked several questions. The breakfast made up for all the inconveniences.
Response from Property: Dear Guests,Thank you for choosing the HUALUXE Beijing Xinan and for sharing your feedback for improvement on your recent stay.We appreciate your recognition of our breakfast. Also, We are extremely disappointed to know that your stay did not meet your expectations and to hear that we have failed to fulfill your expectations during your stay. Please accept our most sincere apologies. Your feedback is very important in our efforts to continually refine and improve our hotel service. We would like to assure you that we will take necessary actions to rectify the shortfalls and hope that the incident will not deter you from staying with us again.Yours sincerely,Murphy MaGeneral Manager
2yloz7
Twin Beds Standard
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 3, 2024
goodj
Response from Property: 🍃十一月,也是感恩的季節。感謝身邊每一個陪伴你的人,珍惜每一段美好的時尊敬的賓客,在這温馨的時光裏,我謹代表北京西南華邑酒店,向您致以最深的感激之情。您的蒞臨,如同春風拂面,讓我們的酒店熠熠生輝。感謝您在繁忙之中,選擇下榻於洲際集團旗下,這座承載着新中式雅韻與“中華美學生活化”夢想的北京首家華邑品牌酒店——北京西南華邑酒店。在這裏,每一磚一瓦都藴含著對傳統文化的致敬與現代美學的融合,我們精心打造的新中式風格空間,旨在為您營造一個既古樸典雅又不失現代氣息的居停之所。酒店坐落於海淀區的繁華之中,卻又不失寧靜致遠,毗鄰西四環與301醫院的便捷位置,讓您的出行無憂;而距離地鐵1號線五棵松站的咫尺之遙,更是讓您輕鬆漫步至華熙LIVE·五棵松的尊貴的賓客,於此刻温馨雅聚之時,我謹代表北京西南華邑酒店,向您致以最誠摯的謝意與敬意。您的到來,宛若春風輕撫,不僅為我們的酒店添上一抹璀璨光輝,更讓此處熠熠生輝,倍感榮光。
Dongyanping
King Bed Standard High Floor
Stayed in Jan 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 7, 2023
Jacky wang is very good
Response from Property: Dear Guests,Thank you for choosing the HUALUXE Beijing Xinan and sharing your feedback for your recent stay.We are honored that you are satisfied with hotel service, and your recognition of Jacky Wang is a great encourage for him. We are looking forward for your next arrival.Yours sincerely,Murphy MaGeneral Manager
Guest User
Twin Beds Standard
Stayed in Mar 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 29, 2023
Good choice
Response from Property: 尊敬的客人您好,非常感謝您入住洲際旗下北京首家國潮華邑品牌酒店——北京西南華邑酒店,並給予酒店5星好評,更感謝您對酒店的認可,您的肯定對我們團隊具有莫大的鼓舞。除此之外,向您推薦位於酒店一層的大堂酒廊,近期推出國風主題下午茶,歡迎您光臨品嚐。北京西南華邑酒店總經理馬飛。
Emcchuo
Twin Beds Standard
Stayed in Apr 2023
Family
42 review
5.0/5
Outstanding
Posted on Jul 19, 2023
nice nice
Response from Property: 尊敬的客人您好,非常感謝您光臨洲際旗下北京首家國潮華邑品牌酒店——北京西南華邑酒店,更感謝您給予的5分好評,您的肯定對我們來説具有莫大的鼓舞,真誠的期待您再次光臨。北京西南華邑酒店總經理馬飛。
Houhaizi
King Bed Standard
Stayed in Dec 2024
Business travelers
47 review
4.6/5
Great
Posted on Jan 28, 2025
The hotel is in a good location, at the northwest corner of Lianshi Road and West Fourth Ring Road, with free parking. The hotel facilities are very new, the service is particularly good, and it is very artistic. The room card is very distinctive, and the words on the prompts are all designed as seals. The shortcomings: one is that the parking lot is next to the garbage station, which has a bit of odor, and the second is that the king-size bed room is made of two single beds spliced together, which is a bit of a poor experience.
Original TextTranslated by Google
6/10
Response from Property: 北京西南華邑酒店,精心構築您的家外之家,每一刻都洋溢着温馨與愜意。我們特設: • 寬敞舒適的健身中心與恆温室內泳池,總面積超1000平方米,宛如都市綠洲,邀您盡享身心的煥活與寧靜。 • 三間風格迥異的餐廳及兩處特色社交場所,不僅滿足您的味蕾享受,更讓您在品味美食的同時,沉浸於文化的深度與社交的愉悦之中。我們誠摯邀請您的蒞臨,願北京西南華邑酒店成為您旅程中一抹永恆的亮色,為您的旅途平添無盡美好與温馨。衷心感謝您的支持與厚愛,期待在未來的日子裏,再次為您獻上超越期待的滿分入住體驗。願這裏成為您心中那份難忘的温馨記憶。
Guest User
King Bed Standard
Stayed in Dec 2024
Other
49 review
5.0/5
Outstanding
Posted on Jan 31, 2025
It's the holiday season, and I came to Hualuxe Hotel again. Enthusiastic, proactive, patient, meticulous, and thoughtful, reflecting the complete management level of a five-star hotel. I felt as comfortable as at home! After I left, the housekeeping manager called me back, which further reflected the professional management level.
Original TextTranslated by Google
6/9
Response from Property: 新的一年,願你收穫滿滿,成就非凡。在北京西南華邑酒店,我們致力於為您打造一個家外之家,讓您的每一刻居停都充滿温馨與愜意。超1000平方米的健身中心與恆温室內泳池,如同一片靜謐的綠洲,邀您在此煥活身心,享受片刻的寧靜與自在。而三家風格獨特的餐廳與兩處特色社交空間,更是為您的味蕾與心靈帶來了一場場美妙的盛宴,讓您在品嚐美食的同時,也能感受到文化的韻味與社交的樂趣。我們衷心期待您的光臨。願未來的日子裏,北京西南華邑酒店能成為您心中那一抹難以忘懷的風景線,為您的旅途增添更多的美好與温馨。再次感謝您的選擇與厚愛,願您的人生旅途如詩如畫,美好常伴!再次感謝您的光臨與好評,您的每一次微笑與滿意都是對我們最大的鼓勵。我們真誠期待在不久的將來,能再次迎接您的到來,為您打造一個更加完美、值得滿分的入住體驗。願北京西南華邑酒店成為您心中那一抹難忘的温馨記憶。
Guest User
King Bed Standard
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 30, 2025
The hotel is mainly in the new Chinese style, and with the decorations for the Chinese New Year, the atmosphere is full and very festive. The service staff will also greet you proactively and are very friendly. The room is relatively spacious, and it would be better if the shower water is bigger. The charging equipment in the room also needs to be modernized. The gym is very bright and the facilities are relatively complete. However, the gym is not air-conditioned, and you can only lay mats in the public area, so you can't practice yoga completely, you can only stretch. Overall, it is a very satisfactory stay experience.
Original TextTranslated by Google
Response from Property: 祝你新年夢想成真,未來可期。在北京西南華邑酒店,我們精心為您營造一個超越家的温馨港灣,讓您的每一刻停留都沉浸在無盡的舒適與愜意之中。我們擁有超過1000平方米的豪華健身中心與恆温室內泳池,這裏宛如一片寧靜的綠洲,誠邀您來此盡情放鬆身心,享受難得的寧靜與自在。此外,三家各具特色的餐廳與兩處獨具匠心的社交空間,將為您的味蕾與心靈帶來前所未有的美妙盛宴。在品嚐精緻美食的同時,您還能深刻感受到文化的獨特韻味與社交的無限樂趣。我們衷心期盼您的光臨,願北京西南華邑酒店能成為您心中那道永恆的亮麗風景線,為您的旅途增添無盡的精彩與温馨。您的每一次微笑與滿意,都是對我們最大的鼓勵與肯定。我們真誠期待在不久的將來,能再次迎接您的到來,為您打造一個更加完美無瑕、難以忘懷的入住體驗。願北京西南華邑酒店永遠鐫刻在您心中,成為您難以忘懷的温馨記憶,讓您的每一次入住都成為一次美妙的旅程。
fjkvvsyuh
King Bed Standard
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 19, 2025
The room is very nice, the facilities are also very good, the front desk responded quickly when I called it, the service was very good, I will definitely come again next time I come to the turnover, the staff keyla has a very good service attitude
Original TextTranslated by Google
Response from Property: 新的一年,從一月開始,讓我們勇敢追夢,不負韶華。新的一月,願你的家人健康平安,幸福安康。謝謝您下榻洲際集團旗下北京首家華邑品牌酒店--北京西南華邑酒店並於百忙中與我們分享您的入住體驗,為您提供舒適宜人的在店空間和熱情服務是我們不可推卸的職責,很高興您喜歡我們的酒店。北京西南華邑酒店採用新中式風格,貫徹“中華美學生活化”品牌理念,酒店地處北京市海淀區,毗鄰西四環和301醫院,距離地鐵1號線五棵松站僅1公里,步行即可到達華熙LIVE·五棵松;內置超1000平方米的健身中心與恆温室內泳池,邀您煥活身心;三家風格獨特的餐廳和兩處特色社交空間,臻享舒適居停一刻。真誠期待您的再次光臨,祝您擁有美好的一天!
Guest User
King Bed Club Room
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 21, 2025
I came to Beijing for business and stayed at Hualuxe Hotel Southwest. The front desk staff was very enthusiastic and the service was considerate. The hotel environment is elegant, the facilities are very new, and there is no dead corner of the sanitation. The breakfast is also very delicious, and the meal in the executive lounge is also remarkable. I will recommend my friends to come again and give a big thumbs up.
Original TextTranslated by Google
6/7
Response from Property: 尊敬的賓客,在這温馨的時光裏,我謹代表北京西南華邑酒店,向您致以最深的感激之情。您的蒞臨,如同春風拂面,讓我們的酒店熠熠生輝。感謝您在繁忙之中,選擇下榻於洲際集團旗下,這座承載着新中式雅韻與“中華美學生活化”夢想的北京首家華邑品牌酒店——北京西南華邑酒店。在這裏,每一磚一瓦都藴含著對傳統文化的致敬與現代美學的融合,我們精心打造的新中式風格空間,旨在為您營造一個既古樸典雅又不失現代氣息的居停之所。酒店坐落於海淀區的繁華之中,卻又不失寧靜致遠,毗鄰西四環與301醫院的便捷位置,讓您的出行無憂;而距離地鐵1號線五棵松站的咫尺之遙,更是讓您輕鬆漫步至華熙LIVE·五棵松的尊貴的賓客,於此刻温馨雅聚之時,我謹代表北京西南華邑酒店,向您致以最誠摯的謝意與敬意。您的到來,宛若春風輕撫,不僅為我們的酒店添上一抹璀璨光輝,更讓此處熠熠生輝,倍感榮光。