Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.3
Service9.6
Cleanliness9.5
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Negative reviews(50)
Guest User
Connecting Deluxe Room
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 21, 2025
Excellent hotel! The room was very clean, and the location was super convenient — just a short walk to the subway. It’s also close to major attractions like the Forbidden City and the National Museum of China. The breakfast had a wide variety of options to choose from. Highly recommended!
6/7
Response from Property: Dear guests, hello, thank you very much for your love and recognition of our hotel. The hotel is located on Nanheyan Street, with a superior geographical location, close to the Forbidden City and Tiananmen Square, and convenient transportation nearby. The hotel has always adhered to the service concept of customer first. Your evaluation is like a warm current flowing into our hearts. We will use this as a driving force to constantly demand and improve ourselves. I hope you will have a different feeling when you visit next time. Look forward to seeing you next time!
J0E1W1
Comfy Family Room
Stayed in Nov 2024
Family
2 review
8.5/10
Very Good
Posted on Jan 5, 2025
Excellent location for visiting the Forbidden City, Tiananmen, National Museum and many other attractions as they are within walkable distances or a short ride away. Wangfujing is also around the corner and within walking distance.
The family room that we reserved was of a decent size for 3 person. It comes with a living area and kitchenette. This unit also comes with a washing machine, although the machine does not have drying function.
The best aspect of Hotel Yoo is the service provided by the front desk staff. They were attentive and helpful.
However, the condition of the room and the level of cleanliness are subpar.
The room shows some wear and it's all held together by "home repair", not the level you would expect of a hotel. Parts of the floor tiling in the living area had been damage and you can tell that maintenance patch it up with some plastic over the top of the damaged tiles. It's just "plastered" over the damaged parts. The hotel owner needs to invest more in maintenance and facelift.
The biggest concern would be housekeeping and cleanliness standards. It seems like our unit wasn't vacuumed on a daily basis. Either that or some areas were missed by housekeeping over our 6 nights stay.
Also, the shower area was constantly clogged with hair, which impeded water drainage. Housekeeping doesn't seem to be able to spot this due to the black tiles in the shower area.
Response from Property: Dear guests, thank you for choosing to stay at amba Hong Kong! Thank you very much for your thoughtful evaluation despite your busy schedule. We have reflected your valuable opinions and suggestions to the relevant departments for rectification. We look forward to bringing you a better stay experience next time. I wish you all the gentleness and cuteness in everything you meet!
Pamelawati
Happy Zoo Family Theme Room
Stayed in Nov 2024
Family
3 review
10.0/10
Outstanding
Posted on Dec 30, 2024
The hotel environment was very good, the facilities also good. Hotel was clean and comfortable. Good location. Front office, Alex Tang was very thoughtfull and help us a lot. Recommend to stay here
Response from Property: Ba Jin said, "Beautiful and warm things are deep in our memory." I hope that the thoughtful service of our front desk buddies will be the eternal warmth in your memory! Thank you for your five-point praise, welcome to come home often.
Sugianto
Cozy Family Room
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 30, 2024
Booking this hotel through trip.com and it is the best decision i made.
This hotel was superb. The room interior was very spacious, we got small pantry and toilet was so clean and modern.
The staff hotel was very nice and helpful. The lobby was large and comfort .
Thank you for the present when we do check out. It is so nice hospitality .
I will book again this hotel when visit beijing again.
Response from Property: Dear guests: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness that this journey has brought you. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Carrie Dellinnocenti
Double Room
Stayed in Nov 2024
Family
6 review
3.5/10
Posted on Dec 26, 2024
Very poor breakfast, very poor sound isolation with a lot noise from around. The wifi is poor like having nothing at all. The breakfast is disgusting and it is the first hotel serving poorest breakfast (we travel almost half of a year), been to the hotels better or worst than this, the food is the least thing we need to worry. The food is abundant in China, but I can’t imagine hotel can serve **** to customers,rather they don’t serve at all. Never come back again!
Response from Property: "No amount of apology can offset the regret for your journey." Thank you for choosing to stay at Beijing Xiangjiang Eshe Hotel! We deeply regret that we could not give you a perfect stay experience. Thank you for your valuable feedback. The hotel's breakfast room is an outsourced cooperative unit. We have been committed to improving the quality and variety of breakfast. The soundproofing facilities are also being gradually renovated and upgraded. In view of the hotel's special geographical location, you need to use WiFi before using it. Verification of mobile phone number. I wonder if this is causing your network problems? If you have any questions during your stay in the hotel, you can contact the front desk or the duty manager to solve it for you in time. The hotel has always been adhering to the service concept of meeting customer needs. We attach great importance to your feedback. We wish you gentleness in everything you encounter and loveliness in everything!
Guest User
Double Room
Stayed in Oct 2024
Couples
1 review
10.0/10
Outstanding
Posted on Nov 24, 2024
1.Location is good near the shopping street and metro station .
2.Reception is kindly for customer .
3.Breakfast is so so .
4.Water a bit smaller for shower.
Response from Property: "The wind is gentle, the sun is warm, and the scenery is picturesque." Thank you for choosing Ambassy Hotels among so many hotels. Your recognition is the greatest encouragement to us. In spring, you can stop in the courtyard and enjoy the warm light and gentle wind. We look forward to you choosing Ambassy Hotels again, and hope you will shine in the life you love!
hong tatpuah
Connecting Deluxe Room
Stayed in Apr 2025
Family
1 review
9.0/10
Great
Posted on May 14, 2025
Our family of four booked 2 x connecting deluxe rooms located at the upper floor. Our 4 nights stay has been most pleasant, convenient and comfortable. Location wise, the hotel is really central for what we wanted to do - just a short stroll through some interesting hutong sideroads and a beautiful park to the Tiananmen Square and the Forbidden City, and to Wangfujing street for shopping, feasting and just to watch the world go by. The hotel rooms are of good size and reasonably clean - not tip-top but acceptable. The housekeeping service during our entire stay was superb. The housekeepers even provided us with additional complementary bottled drinks on the 2 days when the weather became warmer and more humid. One comment about the glass door and wall for the room toilet. It's translucent, may not be comfortable for some, but certainly no issue for my family. Lastly, the front office staff at the reception - they were most helpful and patient to answer our many naive questions about places of interest and how to book tickets and transport on the apps. Thanks especially to 小花 and 小秦. Thanks Hotel Yoo. Our short stay in Beijing has been a most memorable one. Will come back for the Peking duck and hot pot. They are so good :)
Response from Property: "Every encounter is a surprise", thank you for your evaluation. Yishe Hotel sincerely hopes that what you choose is what you like. I hope we can meet here again. We hope that you can light up five stars for us next time~ We sincerely look forward to your visit again! I wish you and your family happiness!
Eyad Sulaiman
Deluxe Suite
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 12, 2025
I like this hotel so much. The room and facilities are clean and stuff is corporative. The staff was really welcoming and willing to help at any time. The breakfast covered all your daily needs.
Response from Property: “手持熱愛,心懷感恩”,謝謝您對意舍酒店的信任,很高興與您相遇在意舍,意舍酒店努力為每一位客人提供優質的服務,期待我們再次相見哦,願您生活如您所願,都可實現!
Guest User
Standard Room
Stayed in Nov 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Dec 18, 2024
The hotel service is very good especially xiaopan and xiaobing 👍🏻👍🏻👍🏻
Response from Property: "Everything is of quality, every move is beautiful", thank you for your recognition of ABAC Hotel. We will convey your praise to our partners, work harder, and look forward to meeting you again at ABAC Hotel. I wish you a smooth work and a happy life!
Guest User
Budget Sunk Double Bed Room
Stayed in Feb 2025
Solo travelers
1 review
10.0/10
Outstanding
Posted on Mar 23, 2025
Xiangjiang Yishe Hotel, the experience is perfect, the five-star rating is well-deserved! Xiao Pan and Xiao Lei provide excellent service, the hotel's location is excellent, and it is easy to travel to all parts of the city. Whether you want to visit popular attractions or stay at the business center, you will have no worries about travel or daily life.
Response from Property: 謝謝您在芸芸酒店中選擇“香江意舍”酒店,也許是緣分,也許是命中註定,又或是冥冥之中讓我們可以給您增添一份美好的回憶。您簡單的點評,全五分的肯定,都是我們前進的動力,我們和您約定不見不散,您常回來看看。
Temuul
Standard Room
Stayed in Jul 2024
Family
4 review
10.0/10
Outstanding
Posted on Aug 11, 2024
Its very clean and comfortable hotel. Service was good. We came early in the morning. However at that time there were no available room, while we are waiting at lobby hotel gives us room before check in time. I liked the little garden between the hotel building.
Response from Property: Hello dear guests! Thank you very much for your recognition of our hotel. Your satisfaction gives us more motivation to move forward and provide better neighborhood services. I hope you can recommend Yishe to your friends. Yishe looks forward to your visit again. Visit~~
etherturtle
Japanese-style Double Room
Stayed in Nov 2024
Couples
3 review
10.0/10
Outstanding
Posted on Jan 1, 2025
Great service from Jack (小王, 小花)! Location is perfect and within walking distance to most key locations.
Response from Property: "It's great to meet you among thousands of people", thank you for your high praise. Yishe Hotel sincerely hopes that what you choose is what you like. May you live a good life and slowly meet beautiful things!
VISHALRAJPUT
Standard Room
Stayed in Nov 2024
Other
2 review
10.0/10
Outstanding
Posted on Dec 30, 2024
Little Wang Xiaohua at the hotel front desk is very good, very enthusiastic, attitude is very good, the hygiene is very clean, is close to the scenic spot, to Tiananmen Square, the Forbidden City is very convenient, the overall is very comfortable.
Response from Property: Thank you for your love and support to Ambassy Hong Kong! Giving a rose to someone will leave a lingering fragrance on your hand. Your praise is the greatest support and encouragement to us! It will also be our driving force for continuous progress! Looking forward to your next visit!
Guest User
Double Room
Stayed in Nov 2024
Couples
5 review
9.5/10
Amazing
Posted on Dec 31, 2024
At a very central location, walking distance to the forbidden city and tian an men square. Metro station is close by. The environment inside the hotel is particularly beautiful, and the facilities are also very good, worth promoting.
Response from Property: "Every encounter is a surprise", thank you for your evaluation. Yishe Hotel sincerely hopes that what you choose is what you like. I hope we can meet here again. We also look forward to your full score evaluation and wish you and your family happiness!
David
Standard Room
Stayed in Nov 2024
Family
7 review
10.0/10
Outstanding
Posted on Dec 29, 2024
Beijing Hotel Yoo is a very recommended hotel, it is with its superior location, it will not let you down, Xiao Lei was helpful and thoughtful. I will not hesitate to choose to stay here next time.
Response from Property: Thank you very much for your five-star praise. I am also very happy to see your good comments, high-quality service, careful preparation. From the first time to every time, our intentions are always consistent. The first meeting is warm and the second meeting is still the same. I look forward to seeing you again! Ambassy Hong Kong wishes you a good mood every day!