No.884, Gaolianghe Village, Miaocheng Town, Huairou District, Beijing, ChinaView Hotel Details
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Four Seasons Hotel Guest Reviews
4.8/5
Excellent
755 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(755)
Positive reviews(745)
Reviews with photos/video(315)
Delicious breakfast(100)
Large rooms(69)
Friendly front desk staff(62)
Convenient parking(57)
Well designed(47)
Well decorated(42)
Garden view(12)
Nice bathtub(9)
Negative reviews(10)
NUR HALWANI BINTI
Private Courtyard Family Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 31, 2024
all good from check-in until check-out. we had great stay. easy to go to Mutianyu Great Wall.
They let us postpone our stay for half day because we cannot check-out on the time given eventhough we got free Late check-out until 2pm from Trip 🤩.
the best part is i accidentally left my card holder with all my cards; my ID card.
i reach thru Trip.com message and able to contact them and they are very kind n super helpful to send my stuff back to my country my postage.
Thank you all staff at this hotel. and also Trip.com team for helping me by phonecall.
Response from Property: Dear guest, Thank you so much for taking the time to share your wonderful experience with us! We're delighted to hear that your entire stay from check-in to check-out was pleasant and that you had a great time. It's our pleasure to make it convenient for you to visit the Mutianyu Great Wall. We're also glad that we could assist you by postponing your stay for half a day to accommodate your situation. And we're truly honored to have been able to help with returning your important card holder safely back to you, as we understand how crucial those items are. Helping our guests in any way we can is always our top priority. Your kind words about our staff mean a lot to us, and we'll surely share your praise with them. We also appreciate your mention of the Trip.com team's assistance. We hope to have the opportunity to welcome you back again in the future for another memorable stay. Best regards, [Hotel Name] Management Team
Guest User
Exquisite Super Big Bed Room
Stayed in Jun 2024
Business travelers
2 review
4.5/5
Great
Posted on Jul 17, 2024
The hotel was super beautiful and clean, the staff welcoming... frankly it was a great stay.
Response from Property: Dear guest, thank you very much for your stay and appreciation! Remember to give a 5-star review next time!
Shasa48
Boutique Queen Room
Stayed in Nov 2024
Couples
22 review
5.0/5
Outstanding
Posted on Dec 27, 2024
We loved this hotel! Service and hotel staff 10/10, we got upgraded and the room was amazing. Perfect after a long day of hiking! The breakfast in the morning was good as well. We highly recommend this place!
Response from Property: Dear guest,Thank you so much for your wonderful review and high recommendation! We are overjoyed to hear that you had an amazing stay with us. Our team always strives to provide top-notch service, and we're glad that the upgrade and the room met your expectations. It's great to know that our breakfast also added to your pleasant experience. We look forward to welcoming you back in the future for another memorable stay!
Guest User
Private Courtyard Family Room
Stayed in Nov 2024
Family
2 review
4.5/5
Great
Posted on Dec 9, 2024
The hotel staff were very friendly and helpful. My booking didn't include breakfast, when I mentioned this to the front desk staff, he told me "just go ahead to eat. No need to pay". I was truly moved by the hospitality!
This hotel really deserves recommendation!
Response from Property: Dear guest, we are glad to hear that you had a pleasant stay. Our staff always strive to provide the best service. We are happy to offer you breakfast on this occasion. Hope to see you again soon! 😊
Lielie Lily
Suite With Courtyard View
Stayed in Jul 2024
Solo travelers
50 review
4.5/5
Great
Posted on Aug 26, 2024
Really awesome room. Lovely courtyard. Friendly staff. Pity location the only disappointing factor.
Response from Property: Dear guest: Thank you for choosing us and supporting the hotel. Your satisfaction with the hotel facilities and services is the driving force behind the work of all hotel staff. Our ultimate goal is to make every guest feel at home, and it is our honor to serve you. The hotel location you mentioned is the only disappointing factor, and we deeply apologize for it. All hotel staff look forward to your next visit! Wishing you happiness every day and a constant smile!!!
Sherellie
Private Courtyard Family Room
Stayed in Jul 2024
Family
3 review
3.7/5
Posted on Aug 7, 2024
The place doesn't really accommodate to their concept of "western food"
Other than that it's good, clean and quiet
Response from Property: We are very glad that you have raised the question, and we will make timely changes to welcome your next visit.
Guest User
Private Courtyard Family Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
The hotel was very very nice. The reception was very nice and the place is worth a visit. I would like to thank the person who was at the reception, he was very nice together.
Response from Property: Hello distinguished guests! Thank you for your five-point evaluation of us, we will continue to work hard with your encouragement and support, and believe that we will do better! Thank you for your continued support! Good luck!
Sally119
Exquisite Super Big Bed Room
Stayed in Aug 2024
Travel with friends
9 review
4.8/5
Amazing
Posted on Dec 25, 2024
It’s very good experience for stay here. It’s very convenient and quiet .
Response from Property: Dear guest, Thank you so much for your wonderful feedback! We are delighted to hear that you had a great stay with us. Our hotel always aims to provide a convenient and peaceful environment for our guests, and we are glad that we met your expectations. We truly appreciate your kind words and look forward to welcoming you back in the future. If there is anything we can do to make your next stay even better, please don't hesitate to let us know.
Guest User
Boutique 2-bed Room
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 24, 2025
This stay was a great experience! Check-in was efficient and convenient, and the front desk service was warm and thoughtful. When I stepped into the room, the environment was clean and elegant, and the facilities were complete. The room was soundproofed, quiet and private, and I had a good night's sleep. The breakfast was rich and varied, from Chinese hot porridge to Western bread, the ingredients were fresh and the taste was great, highly recommended!
Original TextTranslated by Google
6/11
Response from Property: Thank you very much for giving such a high evaluation to our hotel! We are honored to bring you a great stay experience. Efficient and convenient check-in, warm and thoughtful front desk service, clean and elegant room environment are all the directions we have been working hard. The well-soundproofed room can give you a good night's sleep, and the rich and delicious breakfast has been recognized by you, which makes us very happy. Looking forward to your visit again, we will always maintain and provide you with better service!
Guest User
Boutique Queen Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 1, 2025
The room facilities are very smart, and the voice control is super convenient. It is very suitable for parents with children and the elderly, and it is also a very relaxing experience for young people. Parking is very convenient, and the breakfast is also very comprehensive and nutritious. The variety can meet various needs. I will come again to experience it. Five-star praise!
Original TextTranslated by Google
Response from Property: 親愛的客人:感謝您的高度評價!您的滿意是我們前進的動力。能得到回頭客的認可,我們倍感榮幸。團隊始終以熱情、專業的態度服務,精心維護設備,確保每一處細節都盡善盡美。未來,我們會帶着這份鼓勵,持續提升,期待您的再次光臨,為您帶來更優質的體驗!
Guest User
Boutique Queen Room
Stayed in Dec 2024
Couples
32 review
5.0/5
Outstanding
Posted on Jan 26, 2025
The room decoration is quite good, Xiaodu intelligent voice, robot food delivery, the front desk customer service is also friendly and patient, and the buffet breakfast is rich. There is a park opposite.
Original TextTranslated by Google
Response from Property: Thank you very much for giving our hotel such a high rating! We are honored to bring you a great stay experience. Efficient and convenient check-in, warm and thoughtful front desk service, and clean and elegant room environment are all the directions we have been striving for. The well-soundproofed room allows you to have a good night's sleep, and the rich and delicious breakfast is recognized by you, which makes us very happy. Looking forward to your visit again, we will always provide you with better service!
Lihai
Boutique Queen Room
Stayed in Dec 2024
Travel with friends
64 review
5.0/5
Outstanding
Posted on Jan 26, 2025
When traveling, it is a blessing to find a hotel that can completely relax your body and mind, and Four Seasons Shengjing Hotel is just that.
As soon as you step into the hotel, you will feel a warm and elegant atmosphere. The lobby is spacious and bright, with exquisite and tasteful decoration. The warm smiles of the staff are like the warm sunshine in winter, making people feel like home instantly. The check-in process was efficient and fast, and the service staff also carefully introduced the hotel's facilities and services. This considerate service left a good impression from the beginning.
The guest rooms are a highlight. The room layout is reasonable and the space is spacious. Every detail shows the hotel's intentions. The bed is soft and comfortable, and it feels like all the fatigue is instantly dispelled when you lie on it. The bedding is clean and tidy, exuding a light fragrance. The facilities in the room are all available, and modern equipment is easy to operate. Whether it is a high-speed and stable network or an intelligent lighting and temperature control system, it brings great convenience to people.
Four Seasons Shengjing Hotel truly starts from the needs of guests and provides high-quality services in every aspect. Here, whether it is a short stay or a longer stay, you can feel unparalleled comfort and comfort. It is more than just a hotel, it is more like a warm harbor during the journey.
Original TextTranslated by Google
Response from Property: Thank you very much for giving our hotel such a high rating! We are honored to bring you a great stay experience. Efficient and convenient check-in, warm and thoughtful front desk service, and clean and elegant room environment are all the directions we have been striving for. The well-soundproofed room allows you to have a good night's sleep, and the rich and delicious breakfast is recognized by you, which makes us very happy. Looking forward to your visit again, we will always provide you with better service!
Guest User
Suite With Courtyard View
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 26, 2025
The room is very spacious and quiet. I had a very good rest. The whole hotel is fragrant and tasteful. The breakfast is also delicious. The hotel staff is very polite. The experience is very good. Recommended
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for your unreserved recommendation! We are sincerely delighted to know that you slept peacefully in the spacious and quiet room, indulged in the elegant fragrance of the hotel, enjoyed the delicious breakfast, and felt the polite service of the staff. Your satisfaction is our pursuit, and we look forward to your stay again to continue this wonderful experience.
Anonymous User
Boutique Queen Room
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 25, 2025
I didn't expect that there is such a comfortable hotel in such a remote location like Huairou! The room decoration is simple and tasteful, with good details. The toiletries are the smell I like. It was a very happy trip. Highly recommended!
Original TextTranslated by Google
Response from Property: Thank you very much for your strong recommendation! We are honored to create a comfortable living experience for you in Huairou. The simple and tasteful rooms, the attentiveness in the details, and the toiletries that suit your taste are all carefully prepared by us. We look forward to meeting you again between these mountains and rivers and starting another wonderful journey!
FeiDeama
Boutique Queen Room
Stayed in Dec 2024
Business travelers
13 review
3.8/5
Good
Posted on Jan 23, 2025
Beautiful environment, simple decoration, unique design;
Impeccable hygiene, complete facilities and equipment;
Attentive service, smiling throughout the whole process, and paying great attention to customer experience;
The breakfast is rich and varied. I have stayed here three times, and the breakfast is not repeated every time.
Every time it gives me the most satisfying experience for my taste buds.
Next time I go to Huairou, I will come again!!!
Original TextTranslated by Google
Response from Property: 親愛的客人,看到您對我們酒店環境、衞生、服務以及早餐的高度讚譽,我們滿心歡喜,三次入住都能讓您滿意,是對我們莫大的鼓勵!關於評分的小插曲,完全沒關係,我們懂這只是個小失誤。能得到您的喜愛,我們超開心。期待您下次再來懷柔,四季與晟景一直在這裏,為您準備更貼心的服務,延續美好體驗!