Batam Hotels with Airport pickup service

Great hotel stay. Family room is very spacious including mini fridge and dining table. Friendly staff. Excellent location with many eateries shops, massage services and wet market. They provided ordering services for Batam Layer cake, which delivered to hotel directly. It save my time and trip to travel to Golden prawn area to buy it. The only downside is the check in timing was late by an hour due to delayed cleaning services. Hope they can improve on check in time. Otherwise was a pleasant place that I will book again next trip

We booked a triple room for ourselves. The room is spacious and has a balcony too. We were allocated a room on the 9th floor which gives us a good view of Batam city. It would be better to get a room on a higher level as the noise from the vehicles passing by the main road can be disturbing at night. The swimming pool, gym, sauna room and steam bath room are also great for relaxation. Planet Holiday hotel is located nearby to Nagoya Mall and Grand Batam Mall. The hotel also provides shuttle bus services to the malls during Fridays and Saturdays. Traveling around Batam Island is convenient using Grab car service. The breakfast spread is also reasonably good.

In email hotel say will give us connected room but didn't do so. My friend sleep in my room n didn't go back to her room, next morning when she go back to her room...the room had smoking smell..she have lock the room but some one have miss u the room..no safe at all.

the room is clean but unfortunately outside the corridor there are too many piles of dirty rubbish.

We are family of 4 (2 adult & 2 kids age 11 & 12). We requested for connection room, but we were so surprised that the hotel only have 2 connection room which is at level non-smoking room and level smoking room. We stayed 4D3N and we have to separate the kids sleep with us each other's. Firstly, they sent us to level 5, the window facing building opposite the hotel look like empty and running down, so scary so i asked them to change for us, lucky they still have available room for us at level 3 facing the road. The food was ok ok for me and family. every day different kinds of food. but not much western choices. The room was spaces and have kind of smell, maybe the carpet smell. but ok still acceptable. The service was good. asking for extra pillow, rubbish plastic, clean the room change the bed sheet etc. The location walking distant to Nagoya Hill Mall. Took grab to BCC mall, Mega Mall all nearby. Grab/gojek is so fast and Easy in Batam. It a good experience for us. after all we did have fun in Batam.

Love the pool. The hotel provided daily free shuttle service once a day at 11am to the Grand Batam Mall. The return transfer is at 3pm. We had a complimentary upgrade to a one bedroom villa. Beautiful room with a view of the pool. We stayed in to use the facilities - gym, indoor pool, table tennis, bicycles, there is a Games Room (billiard, table soccer, basketball hoops, darts - all of which are free!). Breakfast menu changes everyday. Good variety. Would definitely love to come back. Next time for a longer stay.

Nice hotel for the price,clean, service also good ..next maybe can stay again when come batam for holidays

I had a delightful stay at Hana Hotel! The staff were incredibly friendly. The hotel offers great value for money, especially with its central location—making it easy to explore batam. Plus, the complimentary breakfast was a nice bonus, providing a perfect start to my day. Will recommend it for anyone visiting!

Hotel location is perfect, just about 5 minutes walk from the Harbour Bay Ferry Terminal. I didn't get an Extra Bed as indicated in my room reservation. The reception said all extra beds were taken up. It seems the extra bed were granted to Guests on first-check-in-first-served basis. I ended up paid an additional room. Rooms are not sound proo. Noise from construction works across the road that continue working through the night and music from the Night Market disturbed our sleep. Breakfast was good but wish to have more varieties.

The HOM Exclusive Penuin to be Casanova provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy.Within specific rooms, a coffee or tea maker, bottled water and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines.