Innside by Meliá Barcelona Apolo Reviews

Response from Property: 안녕하세요, 님! 저희 호텔에서의 숙박에 대한 리뷰를 남겨주셔서 감사합니다. 😊버스 정류장과 지하철이 가까워서 편리하셨다니 정말 기쁩니다! 또한 넓은 객실과 친절한 직원들에 대한 피드백도 감사드립니다. 저희는 고객님께 편안한 휴식과 편리함을 드리기 위해 항상 최선을 다하고 있습니다. 다시 찾아주시면 더 나은 경험을 선사할 수 있도록 노력하겠습니다.다음에 바르셀로나을 여행하신다면, 저희 호텔을 한 번 더 방문해주세요. 감사합니다.Laura López, Voice of Customer Coordinator

Response from Property: Hi! Thank you for choosing our hotel and leaving your comments! We are pleased to hear your positive comments about our room facilities, which are part of the comfort experience we carefully design for every guest. As for early check-in, although our standard check-in time is 3pm, we are always willing to accommodate our guests wherever possible. If the room is ready and available, we will do our best to accommodate early check-in requests to ensure your trip runs as smoothly as possible. We understand the importance of time during travel and thank you for your understanding and cooperation. Thank you again for visiting! Looking forward to your next visit! Belén Sánchez, Guest Relations Manager

Response from Property: Dear Guest, Thank you very much for your visit to the INNSiDE Barcelona Apolo. We are delighted to know that you enjoyed our breakfast and that the proximity of the Poblesec metro made it easy for you to discover Barcelona. That is the essence of being in the heart of the city! Regarding the housekeeping service, we sincerely regret the slip, despite our recent renovation and improvements in services. Sometimes we miss a detail, but we assure you that this is not the norm. We appreciate you letting us know and we will take note so that your next stay is as quiet as the works of art that decorate our rooms. Thank you for your trust and we hope to see you again. Kind regards, Belén Sánchez, Guest Relations Manager

Response from Property: Dear guest, thank you for choosing to stay with us! Thank you for taking the time to share your experience. We are glad to hear that you appreciate the convenient location and transportation of our hotel, which is indeed the ideal starting point for a trip to Barcelona. Hearing that you were satisfied with our breakfast buffet makes our chefs happy, as they are always committed to providing you with hearty and healthy food. Your good comments are also a great encouragement to the front desk team, and we always greet every guest with the most sincere service attitude. Regarding the surrounding environment you mentioned, we are deeply sorry, although it is not within our direct control, but we promise to communicate with the relevant departments to seek improvement solutions. In the meantime, Stay Curious, explore the tranquility and comfort of our interior space, and let all troubles dissipate. Sincerely look forward to your visit again, and wish you all the best! Belén Sánchez, Guest Relations Manager

Response from Property: Hello! Thank you for taking the time to leave a review for our hotel. 😊We are delighted that you have chosen our hotel for your stay in Barcelona. We are deeply sorry for the express delivery issues you mentioned. Our front desk team usually does their best to assist guests with express delivery matters, but in some cases, misunderstandings may occur. In order to avoid similar problems from happening again, we will strengthen communication and training with employees. Thank you again for your feedback, we look forward to your visit again and wish you a happy life! 😄Belén Sánchez, Guest Relations Manager