Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 22, 2026
Guest UserI stayed here while attending several business meetings and overall had a very positive experience.
The room was exceptionally clean, and I really appreciated the daily housekeeping service, including fresh towels and bed linens. The staff were consistently friendly and professional throughout my stay. The location is excellent, with many restaurants nearby and convenient access to public transportation.
My arrival experience was unfortunately not ideal. Because I arrived after midnight, I learned that the hotel had been oversold and I had to spend my first night at a different hotel. This was frustrating, as I had intentionally booked consecutive nights to avoid moving rooms during a busy work trip. However, both the hotel and the booking platform worked to address the situation, and when I returned, I was upgraded to a spacious suite, which I greatly appreciated.
The complimentary breakfast was fairly basic, but there was coffee available in the morning, and the hotel also offered evening cocktail hours, although I did not have a chance to try them.
There was occasionally some noise from outside at night, but it was manageable. Overall, the cleanliness, professionalism of the staff, convenient location, and the efforts made to resolve the initial issue left me with a very positive impression. I would gladly stay here again.
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Price per night from:BRL 1,100
Posted onOct 13, 2025|Traditional Queen Room
LXYBLA classic hotel in a prime location. The issue is that the hotel shows its age when you stay in the towers. Although it's livable, it's disturbing to see the toilet flush brown on the first two uses. Service at the front desk is not my preference because they like to engage in a lot of small talk and I was tired, but some will like that. The destination fee is a bit of a ripoff because they have weird stipulations about when you can use the daily credits and it's not cumulative even though you stayed multiple nights. I lost a day due to that. Couldn't get the wi-fi working for free without the Bonvoy thing either.
Due note: do to renovations you have to enter from the south entrance and taxis pick-up on the main entrance on the eastern side.
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Price per night from:BRL 871
Posted onApr 19, 2026|King Room-High Floor
WaynehaoqiThis hotel is well-managed. There's a self check-in and check-out on the 3rd floor, and the security guard at the entrance is very welcoming. This is a chain hotel, with locations in both San Francisco and LA. It's right in downtown San Francisco, very close to Union Square, making it super convenient for getting around. The window view is also quite nice.
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Price per night from:BRL 1,018
Posted onAug 2, 2026|Nano Queen
3170570The location was excellent, right in front of Powell Street Station! There were quite a few homeless people around, and I wouldn't say the area felt super safe, but I, as a solo female traveler, had no issues walking around during the day. For one night, I was a bit worried because there was a baseball night game, but since the hotel was right in front of the subway station, it wasn't a problem at all. I didn't expect any amenities, but they provided face soap and something like a moisturizing cream. The room was very clean and perfectly sufficient for a solo trip, though the hallway had a slight, unidentifiable smell. The shower pressure felt a bit weak. However, given the superb location, I'd definitely consider staying here again if I visit San Francisco.
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Price per night from:BRL 954
Posted onApr 18, 2025|Accessible Deluxe King Room
Guest UserThe staff were friendly, and the room was spacious with a simple yet tasteful interior design. I also liked how big their bathroom was. There is free coffee and water, which was convenient. The courtyard has fire pits and couches for guests to cozy up, and there are smores that you can make during the evening.
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Price per night from:BRL 1,643
Posted onNov 12, 2025
Chenzel Tan
Deducted 1 point from location as there were too many homeless people around that made us not feel safe when walking in or out of the hotel.
The room itself were big enough for 2 people and I would commend the staff for being so accommodating helping us to check in early and checking if they have an available twin room available instead of just giving us a King bed when they noticed we were 2 friends together.
No bellboy in the hotel so be prepared to lug all your luggages up to your room.
They have free breakfast/snacks in the morning and coffee/tea.
Overall satisfied with my stay!
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Price per night from:BRL 1,144
Posted onApr 5, 2026
Guest User
Booked the presidential suit and the view was amazing! The room was very spacious and very ambient (which lacks some lighting). I was surprised there was not a microwave, but something to keep in mind. Also there is not a light directly next to the shower. The fridge was small and its shelves were a bit wobbly. Otherwise, it’s worth the price to book and the location was perfect.
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Price per night from:BRL 689
Posted onApr 13, 2026|Queen Room-Non-Smoking
黎光曜
The room was quite spacious, clean, and comfortable. I highly recommend it, especially since the large flat-screen TV can connect to your personal YouTube account.
However, there's no microwave or fridge in the room, and the soundproofing isn't great – you can clearly hear noise from the hallway, which is a bit of a shame.
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Price per night from:BRL 816
Posted onSep 4, 2024|King Room
Guest UserAll of the staff seemed really nice. From the moment we arrived and had a friendly greeting from the valet parking worker, to the ladies that we interacted with in reception.
The room was nothing special, but by that I mean it had no outstanding features, or any distinguishable traits that would separate it from other hotels
The concierge was friendly and helpful, and was very useful in helping us to plan our activities.
And the hotel is in a good location to get to the pier or do the 'big bus' tour.
But here's the downside. The gym is small, had no steriliser, or wipes, even though one of the rules stated in the gym is to wipe down the equipment after use.
And the overall impression of the gym is that it could do with a really good clean from top to bottom.
Added to that there's the washing machine and tumble dryer located in the gym.
Yes that's right, in the actual gym.
Now we were very happy when we read about the hotel having washing machine facilities, but we were slightly surprised at it's location.
Another thing was the air con. We stayed in September and although the weather for the season was just starting to cool down after the summer, it was still fairly warm.
The air con looked as if it had been fitted in the seventies and made a sound as if it had been running non stop ever since then.
It was so noisy that we had to turn it off completely at night time and at different times during the day.
On a final point we received news regarding the death of my partner's daughter, which meant that we had to cut our whole vacation short including this leg of the trip.
We informed the front desk that we would be checking out one day early.
We were not expecting a refund, for that day, but after being told by the member of staff that the 30 dollar a night 'destination fee' would be waived for the night that we were not going to be there, we later found out that this fee had still been added to the final bill.
We still have no idea what a 'destination fee' is, but to be charged it when we weren't even at the hotel was extra galling.
And what was also strange was the fact they didn't even ask why it was that we had decided to cut our stay short?
Would you not be interested to know whether something was wrong with your customers stay, and to know why they had cut their visit short??
A bit of a poor end to a otherwise 'ok' stay at the hotel.
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Price per night from:BRL 1,094
Posted onSep 27, 2023
Anonymous User
The address of the accommodation is easily accessible, next to the bus stop. There is a convenience store. Restaurants in the same area The disadvantage is that it is an area with a lot of homeless people. for cleanliness There are some that are clean and some that are not that clean because it is a residence where many people live. Overall, it was worth the price paid.
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Price per night from:BRL 107