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Read genuine traveler ratings & reviews to find your perfect stay.
9.2/10
Great
JJeneenThe service was excellent. The views were great. The rooftop pool and beach club were great. The room was clean and basic. We found the bed extremely hard even with the feather topper. Unfortunately there was construction at the hotel which we were told would not impact our stay but definitely caused a lot of noise in the mornings...banging and constant sanding began quite early in the morning causing us to be up much earlier than we had hoped.
GGuest UserThe hotel is quite small and appears to be understaffed. The service certainly doesn’t justify the price.
The check-in process was particularly frustrating, as it took a long time and I had to keep asking for updates. When I finally got to my room, it wasn’t the one I was initially promised, and they didn’t inform me of the change until I arrived. (I tipped the staff but he gave me a worse room🤬) I tried to upgrade, but the price they quoted was 7x higher than what the travel agency had offered. When I asked to upgrade through the agency, the hotel claimed there were no rooms available, which I found hard to believe.
On top of that, we had to request a toothbrush 5 times before we finally got one after 4hrs. The food service was also slow, and though the presentation of the dishes was appealing, the taste was disappointing.
The hotel is spread across a large, hot area, almost like a desert, making it uncomfortable to navigate. The only highlight was the golf cart service, which was both efficient and helpful.
Hotel near Los Cabos Corridor, Los Cabos 100% of visitors choose this area
Price per night from:PHP 25,139
9.1/10
Great
GGuest UserVery clean. Staff are so nice and helpful.Location is close to San Jose del Cabo Art District. Very nice area. A lot of restaurants around the area.
GGuest UserNot a 5 star resort. That's not saying it's not a nice resort, because it is, but 5 star resorts have top notch service. First ding, they don't pick you up at the airport, but you can have them set up transportation for you (at your added expense). The Taxi is $75 each way (I checked Uber and it was $55 and the taxi dude matched that price). We were able to catch a travel van on the way there from the airport for $17 a person. We had an ”executive suite” which was nice, not their best room but probably in the middle. They never changed the bed sheets in the entire 5 day/4 night stay. They made the bed, but never changed the sheets. They have a well stocked fridge and other goodies for a steep price. The problem is moving their crap out if you actually want to use the refrigerator. We were charged ”additional taxes” when we checked out as well. Only like $2-3 a day, but these should have been included in the price. The on-site sushi restaurant was not a good value. They charged us for items we didn't order and watch out for the $4.50 water. Our bill was $200 plus tip for two adults. Each had two margaritas, one appetizer (we had cancled after we told the waiter and he acknowledged, but came anyways) and two entrees. Portions were small, so definitely no ”leftovers”. The good. The included breakfast is excellent. Take advantage of that, eat a late breakfast (breakfast is over at noon, so be there no later than 11am) and that should tide you over until dinner. The location is great. Close to the marina/downtown but just far enough way that it's an easy walk and you stay out of that busyness. Overall, it's a nice 4 star (at best) resort.
Hotel near Downtown Cabo San Lucas, Cabo San Lucas
Price per night from:PHP 13,946
8.7/10
Very Good
KKarenI stayed at this hotel with my friend. We ordered tacos one day three different types of tacos we're all terrible and expensive I mean really bad. Avoid this hotel June July August September because The pool is like being in a Jacuzzi so hot that whenever you get in the pool you feel like you're going to faint. Also this is kind of cheap and doesn't put fridges the room. The bathroom was very small I will say the air conditioner worked well and the staff were polite. I would not stay here again it's too inconvenient to have to buy an ice chest to refrigerate a beer. This hotel doesn't meet Hilton standards in my mind.
GGuest UserThe resort is beautiful and walking distance to the marina. Great service and the restaurants have delicious food. Nice infinity pool overlooking the beach! The only bummer was they wouldn’t honor my two bedroom that I had reserved through Trip.com. For some reason it came across as only a one bedroom. 3 gals in the room, but we managed with the sofa bed. Otherwise the resort is fabulous!
Hotel near Downtown Cabo San Lucas, Cabo San Lucas
Price per night from:PHP 12,704
8.5/10
Very Good
GGuest UserThis place is my go to because the owners/investors are present and on top of things and want the place to have a high end esthetic and energy, like with the menu and live music. I get the impression there are always enough people to staff the place efficiently and the beach club has been a huge benefit. The only thing I’ve noticed is the workers love to pass the buck or ignore thats you're waiting. For service. there is no way for the managers know unless they really listen to how the interactions are going. I hope they do this sooner than later. It’s seems amusing to the staffers but is painful as a patron to have to negotiate every time you have a need. Some of the employees are great though. They just do all the work for the people that pass the buck
Hotel near Downtown Cabo San Lucas, Cabo San Lucas
Price per night from:PHP 16,944
7.6/10
Good
EEdwardsThe hotel was fairly clean but sink didn’t work and they didn’t fix or change rooms.
The food at the hotel wasn’t good. The bellhop were the nicest and young cho cho, the concierge were great.
The hotel had very few activities. It was boring!
Hotel near Los Cabos Corridor, San Jose del Cabo 100% of visitors choose this area
Price per night from:PHP 10,235
7.4/10
GGuest UserThe hotel is nice. It face the beautiful ocean and with three lovely pools. The inclusive package includes breakfast lunch and dinner. The food are average but plentiful. the problem is the two oversized receptionistsin the front desk, They checked us in late was in helpful and rude. They seem more keen to serves American than us. The female keep reminding us we are on a “cheaper” package…The manager try hard to verify the situation, but their attitude really spoilt a great holiday. The room is spacious the staffs in the guest service and restaurants are good. They’re plenty of hotels in the area I’m sure they’ll offer a better experience.
Hotel near Los Cabos Corridor, San Jose del Cabo 100% of visitors choose this area
Price per night from:PHP 9,387
6.6/10
EEnriqueFacilities a little old, but good for the price, the concierge of the altitude category, terrible, it is not worth paying more to receive nothing extra.
Anyone can go up. At the altitude tower they never ask you for wristbands, except for “premium drinks” which are few and far between…
Many waiters, but almost no attention, zero activities, bar closes very early, a lot of noise on certain levels due to the ventilation, the elevator in the altitude tower did not work for 1 day. There are 8 floors.
Buffet always the same every day, dinners in restaurants are the same as in the buffet only a la carte and it takes up to 30-1hr waiting even when the place is not full, you have to transfer **** to the bottom from the lobby to make reservations for restaurants, with the cocierge in case of altitude, but you never feel that “plus” of extra payment, smaller rooms than in the one you see in photos, but they do their job.
For high season and what you pay, it's not worth it, for low season and the cost is somewhat fair.
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