Read genuine traveler ratings & reviews to find your perfect stay.
Posted onNov 21, 2025
Guest User
The staircase is a highlight, the food at Giotto restaurant is quite good, the location is very convenient, there's a shopping street downstairs, there's valet parking, and the rooms are quite spacious.
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Price per night from:THB 6,696
Posted onOct 12, 2025
M306752****
The real palace is very amazing. The experience is full. The tea set is Chinese. The front desk is a bit serious. The waiter is very enthusiastic and active. Help with luggage and parking.
The location is unparalleled. Outside the window is the core area of the port. The back door of the hotel is the core scenic spot.
As for the room, look directly at the picture. Tong Xuan is not bullying.
Breakfast staff is warm but there are too few choices. It belongs to the mini breakfast.
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Price per night from:THB 10,928
Posted onMay 4, 2025
Guest User
The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
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Price per night from:THB 3,714
Posted onMay 31, 2026
Guest User
The hotel room is very clean and spacey. Classy and modern interior designs. 5 min walk from Brignole station, surroundings feel very safe, many restaurants and bars within walking distance. AC is powerful so the rooms are very cool in summer. Quiet at night I sleep very well. I absolutely enjoyed my stay here.
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Price per night from:THB 3,918
Posted onSep 11, 2024|Classic Room
Guest UserThe hotel’s location was in a more residential area so was quieter than other hotels in the city centre. It took only about 10mins walking to get to the historic city centre
though. Hotel room was very spacious and clean. We didn’t eat at the hotel so can’t comment on the food. There’re a few eateries and bars close by as well as a convenience store. The hotel staff were very friendly and helpful .
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Price per night from:THB 6,651
Posted onNov 19, 2025
M425977****
酒店位置優越,出行超便利!房間乾淨整潔無異味,床品柔軟舒適,設施齊全且運行良好。服務人員熱情周到,響應及時,性價比很高,下次來還會選擇入住~
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Price per night from:THB 4,197
Posted onJun 10, 2024
Guest User
A little difficult to find even with GPS, though this is due to an overhead pista confusing the GPS. The staff were very welcoming and accommodating when we requested a quieter room. At every juncture the front desk was extremely professional.
The breakfast exceeded expectations with an incredible assortment. The room had good city and harbor views and is quite secure. I would not hesitate to stay there again.
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Price per night from:THB 5,436
Posted onFeb 8, 2025
Guest User
Excellent hotel with very friendly reception and very clean rooms. It was cold when we arrived but inside the hotel the temperature was ideal, the room was so pleasant that we didn't even need to turn on the heating but I believe that those who are cold would be very warm. We really liked it and would definitely stay there again 👍
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Price per night from:THB 3,764
Posted onDec 23, 2022
Guest User
We are very happy with the stay. The location is very good. The service was very good, all the staff were very efficient. Our check-out took place at 10 a.m. but our flight was only 19 a.m. so they got a place to leave our baggage until 17 a.m. when we went to the airport. The breakfast and room facilities were also in line with our views.
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Price per night from:THB 3,809
Posted onMay 30, 2025
Yangguangxilepingan
This Holiday Inn in Genoa truly impressed me! The rooms boast a decidedly modern design, yet are tastefully adorned with classic oil paintings, murals, and exquisite decorative touches. This instantly imbues the space with a rich artistic ambiance, making it feel like a truly aesthetic haven where contemporary style meets timeless art. Setting a high standard for service, every interaction, from check-in to room service, showcased professionalism and genuine care. The cleanliness was absolutely impeccable, resulting in a flawless and truly perfect stay. The breakfast spread was particularly impressive, offering a wide and varied selection to satisfy every palate. The hotel's location is absolutely fantastic, making getting around incredibly convenient. The only minor drawback was the slightly convoluted route to the parking garage, but this small issue absolutely pales in comparison to the overall excellence. The entire experience was flawless, and I will undoubtedly choose this hotel again on my next trip to Genoa!
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Price per night from:THB 4,257