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Posted onJan 14, 2026|Themed Room (Double Bed)
Guest User
As other online reviews mentioned, don't expect much from the service here.
1. Usually, hotels have a butler escort you to your room and explain things, or at least wait at the door. On our check-in day, we arrived at our room to find the door open. A staff member in plain clothes suddenly emerged from the room, startling us. But that's a minor detail.
2. The public hot spring (gongtang) operating hours are 8:00 AM to 10:30 PM. However, when we went at 9:30 PM, after showering, ready to soak, we were told the 'golden' spring (jintang) was already being cleaned and we couldn't use it. Why couldn't anyone warn us when we entered or while we were showering? They started cleaning a full hour before closing, and there were 3-4 other guests in the women's bath at the time; everyone just looked at each other in disbelief.
3. On Tuesday, before checking out, I wanted to have one last soak, so I woke up early. But when I entered the women's changing room, all the lights were off (the locker access card still worked, so the access control wasn't off, and there were no 'closed' signs at the entrance). I had to call the front desk myself to find out it was closed on Tuesdays. No one mentioned this to us during check-in or at any other time, and it wasn't in the check-in guide. So, we woke up early for nothing. The front desk said it was mentioned on Ctrip (it was, but in tiny font about seven or eight pages down).
There were also no compensation measures. When we checked out, there were even other guests who had driven over specifically for the hot springs, only to be told it was closed that day. They also made a wasted trip, so the unclear signage is definitely not an isolated incident.
Other than that, the value for money is quite good, and the private hot spring (sitang) fees are reasonable, though the private springs only offer the 'silver' spring (yintang).
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Price per night from:US$126
Posted onApr 11, 2026|Superior Double Room
DiemQuyenThe hotel meets high standards. The rooms are clean, spacious, modern, and equipped with new facilities. The service is excellent and very prompt. Guests are welcomed with fresh fruit, and there are even small gifts for children, which is a lovely touch.
We are very satisfied with the staff’s polite and friendly attitude. A special thanks to Ms. Ella Zhang, who was especially kind and flexible, helping our group have a wonderful experience at the hotel.
We will definitely come back if we have the chance.
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Price per night from:US$37
Posted onJun 30, 2026
Guangyindegushi053
On a business trip to Taicang, I stumbled upon the Jinmao Yinyi Rose Manor Hotel. It was incredibly convenient for my departure the next day. I checked in close to 9 PM, and the front desk staff were incredibly thoughtful and attentive, patiently helping me switch to a twin room on the first floor. The room came with a private viewing balcony, and stepping out, I was greeted by an elegant courtyard – a truly pleasant view. The guest room was spacious and airy, complete with a separate walk-in closet and a delicate dressing table. The TV supported screen mirroring, and there was even a thoughtful Taicang travel guide on the desk – so much attention to detail. The next morning, a light drizzle fell. I walked through the indoor connecting bridge to the breakfast area, where the food selection was plentiful and the ingredients fresh and abundant. After breakfast, I strolled through the gracefully winding corridors, enjoying the misty rain. The air was fresh and humid – so relaxing and rejuvenating. This short stay, less than 12 hours, was comfortable, peaceful, convenient, and utterly delightful. A truly wonderful business trip respite ✨
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Price per night from:US$82
Posted onApr 6, 2025|Stream Lodging Twin Room
Guest UserI didn't want to go too far because of traffic jams during the holidays, so I chose to come to Taicang. There was a road under construction nearby, so I didn't have high expectations and just wanted to find a place to daze and bask in the sun.
The result was full of surprises, and I was really moved by this warm place.
Facilities: very new, the bed was very comfortable to sleep on;
Hygiene: clean and refreshing, dry and wet separation;
Environment: It not only retains the original ecology of the countryside, but also is full of literary and artistic atmosphere;
Service: Every staff member I met will greet me enthusiastically, and will take the initiative to ask if I want to join the activities together, which is very warm.
The most surprising thing is the evening activity, a very healing bonfire party, someone sang folk songs, I was embarrassed to join at first, the staff took the initiative to pull me over to sit, and also gave me a cup of sweet rice wine soup, and the sister next to me played the drums, I really like this atmosphere.
I booked a room for May Day again, and I came again
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Price per night from:US$46
Posted onJan 6, 2026
320576****
Maritim Garden Hotel is a top choice for business travelers. Located in the city center, it boasts a quiet surrounding environment, an impressive lobby, and efficient and professional check-in service from Sabrina at the front desk. The room I stayed in was bright and clean, with a comfortable mattress and complete amenities. The hotel values guest feedback and their recommended tourist attractions were excellent. Overall, a very good experience! 👍
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Price per night from:US$47