To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(464)
Positive reviews(422)
Reviews with photos/video(145)
Friendly staff(114)
Large rooms(39)
Great location(34)
Offers pick-up/drop-offs(22)
Tasty food(16)
Perfect for business trips(13)
Average sound insulation(12)
Comfortable bed(8)
Negative reviews(42)
Miss.H
Deluxe Suite King
Stayed in Feb 2025
Couples
1 review
4.7/5
Amazing
Posted on Mar 4, 2025
Super great experienced of staying in valia hotel.
Great service!
Great free buffet in the morning with lots of food to choose from.
Plus free chocolate sweets everyday for 1hr started at 3pm.
Swimming pool is awesome.
The room is 5star
The only thing we wish the hotel to have is a sauna! 😊 but over all its a great stay!
Look for mr.koko in the Lobby area, he will serve u with great excellence, and wil make ur stay more convenient. U can ask him anything u want around.
Hes a big help to us and offered some free transport service for guest who really needs help like where to exchange money. We save money for transpo and we get back safe. He didnt ask for payment but he deserves a tip for great service. Any tip can do good guys. Lets appreciate them.
Response from Property: Dear Miss.H,Thank you for sharing your wonderful experience at Valia Hotel. We are thrilled to hear that you had an excellent stay and enjoyed our exceptional service. It's great to know that you appreciated our complimentary breakfast buffet, the daily chocolate treats, and the stunning pool.We also value your suggestion regarding a sauna, and we will certainly take it into consideration as we continuously work to enhance our facilities.We’re particularly grateful for your kind words about Coco. We are proud to have team members like him who go above and beyond to ensure our guests have a smooth and memorable stay. Your feedback is a true testament to the exceptional care and service we strive to provide.We hope to welcome you back to Valia Hotel for another outstanding experience in the near future!Best regards,Valia Hotel Bangkok Management
Guest User
Family Suite
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Dec 22, 2024
The hotel may not be located close to BTS or MRT, it does have a shuttle service to Phrom Phong BTS station (between 15 mins to 30 mins depending peak hours) which was very convenient. Walking to Queen Sirikit Convention Centre MRT station is about 10 to 15 mins walk. The rooms that we stared in is big (Family room). 1 King size and 1 Super Single beds. Very spacious with a lounge area. 2 TVs (1 in beds area and the other at the lounge area). Staff was polite and friendly.
Response from Property: Dear Valued Guest, Thank you for choosing Valia Hotel Bangkok and for taking the time to review us. We are delighted to learn that you were satisfied with and enjoyed our facilities. For location, the hotel in Sukhumvit offers a prime location and free shuttle service every 15 minutes from 6:00 am to midnight to BTS Phrom Phong station and luxury malls like Emporium, EmQuartier, and EmSphere for guest convenience. However, we have noted your comment on breakfast, your feedback is very valuable and will be shared with the department concerned for consideration. We hope when you next time visit Bangkok, you will consider staying with us again. Best regards,
Emily
Premier Twin Room
Stayed in Nov 2024
Family
5 review
4.2/5
Very Good
Posted on Jan 19, 2025
Good hotel, the first room we got was in the other building and was spacious, bathroom was modern. However the second room we got was a more expensive room type (the deluxe suite twin) which was in the main building, but that room felt much smaller than the first room despite the website stating it is larger. It felt very misleading and disappointing to pay a lot more for a worse room. We also got some issues with the shower door that were not fixed but the hotel gave us a late checkout as compensation. Otherwise location is close to the Emsphere area and there's a free shuttle bus that takes you to Emporium only.
Response from Property: Dear Valued Guest,
Thank you very much for choosing to stay at Valia Hotel and for taking the time to share your valuable feedback with us.
We are very sorry that your stay in the Deluxe Twin Suite did not meet your expectations and that you felt uncomfortable with the difference in room size. We appreciate your feedback and will review and correct the information on our website immediately to make it more accurate and clear.
Regarding the bathroom door issue, we sincerely apologize for the delay in correcting the issue. We are pleased to have the opportunity to offer you a late check-out as compensation and hope that you will enjoy this service.
For the free shuttle service, we are committed to providing you with the utmost convenience in every journey and are pleased that you had a pleasant experience in this area.
If you have any further suggestions or special requests, we would be happy to hear them so that we can improve and provide you with a better experience in the future. We look forward to welcoming you back soon.
Best regards,
Valia Hotel Bangkok Management
Cee290
Deluxe Suite King
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 29, 2025
Everything was amazing ! Top tier hotel ! The service is amazing !
Response from Property: Dear Cee290, Thank you for your review and for choosing Valia Hotel Bangkok. We are happy that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience for every guest, and we are thrilled that we were able to make your stay pleasant. We look forward to welcoming you back to our hotel in the future. Best regards, Valia Hotel Bangkok Management
Chee Seng
Premier King
Stayed in Oct 2024
Solo travelers
23 review
4.5/5
Great
Posted on Dec 1, 2024
Always stay here for my Bangkok trip as it is near the hospital that i wanted to visit. Room is clean as usual and staffs were polite and welcoming. I will stay here again on my next visit to Bangkok.
Response from Property: Dear Chee Seng, thank you for your review and for choosing Valia Hotel Bangkok. We are happy that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience for every guest, and we are thrilled that we were able to make your stay pleasant. We look forward to welcoming you back to our hotel in the future. Best regards, Valia Hotel Bangkok Management
Guest User
Deluxe Suite Twin
Stayed in Oct 2024
Travel with friends
14 review
3.5/5
Posted on Dec 6, 2024
Location is very far from BTS, it very troublesome to take shuttle car to station. Stayed at the main wing. My friends were staying the other wing (across the road). There will be a staff assisting you to cross the road (I find him very hard working and really ensure your safety while crossing the road). The bed is very comfortable and toilet (shower area) is big. Everything is good just that I don't like the location.
Response from Property: Dear Valued Guest, thank you so much for taking the time to share your feedback. Referring to our hotel, we are located in the bustling heart of Sukhumvit area, one of the most popular and busiest areas in Bangkok. Hence, traffic congestion can occur, mirroring the experience in other major cities around the world. For location, the hotel in Sukhumvit offers a prime location and free shuttle service every 15 minutes from 6:00 am to midnight to BTS Phrom Phong station and luxury malls like Emporium, EmQuartier, and EmSphere for guest convenience. However, we have noted your comment, we would have known which areas need improvement. Your feedback is very valuable and will be shared with the department concerned for improvement. We hope that we will have the chance to welcome you in the future. Best regards, Valia Hotel Bangkok Management
Trip Or Trick
Deluxe Suite King
Stayed in Sep 2024
Couples
12 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Love Valia Hotel...The lobby was posh and aircon was superb... check in staff were friendly and accomodating - managed to check in at around 12pm and staff arrange for 'birthday cake' for my Wife eventhough i never request for it. Room was super spacious with nice tub and strong shower jet... there's free tuk tuk to nearest mall and massage outlet / Big C / starbucks nearby... breakfast spread was reasonable n tasty.
Response from Property: Dear Trip or Trick,Thank you for choosing our hotel, and for taking the time to write a wonderful review! We are so glad to hear that you overall enjoyed your stay with us. We are truly pleased to hear that our staff were able to provide the service that met your expectations.Thank you again for your review, and we hope to have another opportunity of welcoming you back in the near future. Best regards,Valia Hotel Bangkok Management
Jaiman
Premier King
Stayed in Nov 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Jan 22, 2025
Very big room with good facilities,
Response from Property: Dear Jaiman, Thank you for your review and for choosing Valia Hotel Bangkok. We are happy that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience for every guest, and we are thrilled that we were able to make your stay pleasant. We look forward to welcoming you back to our hotel in the future. Best regards, Valia Hotel Bangkok Management
Am95
Premier Twin Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The best hotel i stay
Response from Property: Dear Abdulla, thank you for your review and for choosing Valia Hotel Bangkok. We are happy that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience for every guest, and we are thrilled that we were able to make your stay pleasant. We look forward to welcoming you back to our hotel in the future. Best regards, Valia Hotel Bangkok Management
AMD
Premier Twin Room
Stayed in Jul 2024
Couples
43 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The hotel is very easy to reach for. There are some massage and spa shops nearby, that makes us relax.
Response from Property: Dear AMD,Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. We are glad to hear you enjoyed your stay at the Valia Hotel Bangkok.We are happy to learn of your total satisfaction with location. Thank you again for your kind compliments and we are looking forward to the pleasure of welcoming you back to our hotel in the near future. Best regards, Valia Hotel Bangkok Management
Kris BB
Premier King
Stayed in Jul 2024
Couples
36 review
3.0/5
Posted on Aug 7, 2024
I’m booking stays 2 night at main building , but first night they’re provide me stay at building two in front of main building, they told me the room is nice and more bigger then the room main building. I allow them but when I saw the room by face is not good, bad smell, carpet is old. I try call to front office to changed they said no available room for main building, and try again and gain they told me have available for tomorrow. Tomorrow coming they provide me to main building new room its so nice I’m happy about this room
Response from Property: Dear Oliver.Ray,Thank you for choosing Valia Hotel Bangkok for your recent trip.The hotel features two buildings each carefully designed with styles to prioritize your privacy and ensure a comfortable stay. Furthermore you can anticipate an enjoyable experience catered specifically to your preferences. Moreover, guest safety and convenience are our top priorities. We have security staff on standby 24/7 to assist guests who need to cross the small road.Additionally, we hope you have a chance to enjoy our daily 'Chai n' Truffles' (Chocolate Buffet) from 3:00 pm to 4:00 pm at Florae Restaurant, exclusively for our in-house guests.We hope that we will have the chance to welcome you in the future.Best regards, Valia Hotel Bangkok Management
Guest User
Premier Twin Room
Stayed in Dec 2024
Family
3 review
3.7/5
Posted on Feb 2, 2025
The hotel is far from BTS station. Though the hotel offers free shuttle service, it's not convenient for shopping. The staff are particularly at the entrance are very helpful and caring to guests crossing the road. I am not very happy with the room service. I have requested for 2 additional towels and did not come. I have requested the same the night after but were not delivered until I made another call 30 min later. Other than this, the hotel is ok.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We're pleased to hear that our team at the entrance provided attentive service and that you found your overall stay enjoyable.We sincerely apologize for the inconvenience you experienced with our room service. Your comfort is our priority, and we regret that we did not meet your expectations on this occasion. Please rest assured that we have shared your comments with our team to improve our responsiveness and ensure a smoother experience for our guests.We appreciate your insights and hope to welcome you back for an even better stay in the future.Best regards,Valia Hotel Bangkok Management
bellea
Junior Suite Club Lounge Access
Stayed in Jun 2024
Couples
1 review
4.5/5
Great
Posted on Aug 30, 2024
Room is clean and spacious. Lounge access was great with the cocktail hours and refreshments and wide spread for breakfast.
Response from Property: Dear Bellea,Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us. We are glad to hear you enjoyed your stay at the Valia Hotel Bangkok. We are happy to learn of your total satisfaction with our rooms, breakfast and the service you received. We looking forward to welcome you back in the nearest future. Best regards, Valia Hotel Bangkok Management
Acyn
Deluxe Suite Twin
Stayed in Dec 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Feb 17, 2025
The service and attention paid at check-in was great! The concierge were extremely accommodating (I had asked for the two twin beds to be pushed together to make a large king - and the staff were more than happy to help) and gave a detailed explanation of everything the hotel had to offer. The room was extremely spacious and comfortable.
Response from Property: Dear Acyn,Thank you for your wonderful feedback! We’re thrilled to hear that you had a seamless check-in experience and that our concierge team was able to accommodate your request. Providing personalized service and ensuring your comfort is always our priority. It’s also great to know that you found your room spacious and comfortable.We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay.Best regards,Valia Hotel Bangkok Management
Ka kit
Premier Plus
Stayed in Feb 2025
Travel with friends
2 review
4.7/5
Amazing
Posted on Mar 7, 2025
The hotel is really really good for staying in bangkok with frds and everything
Response from Property: Dear Ka kit,Thank you for your kind words. We are so pleased to hear that you had a wonderful stay at Valia Hotel Bangkok. Our team strives to provide the best experience for our guests, and we're thrilled that everything met your expectations.We look forward to welcoming you back for another exceptional stay in the future.Best regards,Valia Hotel Bangkok Management