Somerset Sukhumvit Thonglor Bangkok Reviews

Response from Property: Dear Farah Romero, Thank you for choosing to stay with us at Somerset Sukhumvit Thonglor and it was a pleasure having you. We’re thrilled to hear that you found our hotel a great place for both short and extended stays, and that you enjoyed the spacious units and home-like comfort we strive to provide. It’s always rewarding to know that our efforts helped make your stay cozy and enjoyable.We’re especially happy to hear that you plan to stay with us again. We look forward to welcoming you back to Somerset Sukhumvit Thonglor Bangkok. Sincerely yours, SuwankamonGuest Service Manager

Response from Property: Dear Valued Guest, Thank you for sharing your wonderful stay experience with us! Your valuable feedback is highly appreciated. We are delighted to hear that you found the check-in process smooth and our staff helpful—especially with your late check-out request. It is very encouraging for us to know that you had several delightful moments during your stay.We have noted your observations and suggestions for improvement to the hairdryer and anti-slip mat. We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to our guests. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Sincerely yours, SuwankamonGuest Service Manager

Response from Property: Dear Arunika Ekawati, Thank you for choosing to stay with us at Somerset Sukhumvit Thonglor and it was a pleasure having you.We're pleased to hear that you appreciated the spacious room, our facilities, and the convenient location. it's always encouraging to know that these aspects of your stay met your expectations.At the same time, we sincerely apologize for the inconveniences you experienced. The odor and issues with the carpet are not up to our usual standards, and we understand how unpleasant that must have been. We also regret the lack of response regarding your repeated request for a humidifier, as well as the unexpected internet outage, which we know can be especially disruptive when traveling for work.Please know that your feedback has been shared with our team to ensure these concerns are addressed promptly and more effectively in the future. We're committed to improving, and your comments are vital in helping us do so.We truly appreciate your honesty and hope you'll consider giving us another opportunity to provide you with a more seamless and comfortable experience.Sincerely yours,SuwankamonGuest Service Manager

Response from Property: Dear Valued Guest, Thank you so much for your kind and detailed review. We’re absolutely delighted to hear that you enjoyed your 9-night stay with us on the 27th floor and that the lovely views, peaceful atmosphere, and well-equipped room helped make your visit so comfortable.It's great to know that you appreciated the kitchenette, large fridge, and the HDMI cable with the TV. We're also very pleased that our housekeeping team could adjust to your schedule, they’ll be happy to hear your kind words!Thank you for highlighting the convenience of our location and nearby amenities such as supermarket, coffee shops, local massage spots, and of course the BTS station just a short walk away. We're also glad you enjoyed our leisure facilities — the sauna, steam room, jacuzzi, and especially the cardio equipment in the gym.Our Somerset Guardians were happy to assist you, especially with your airport transfer. It was truly our pleasure to have you with us, and we’re so happy to hear that your stay was relaxing and enjoyable. We hope to welcome you back again to Somerset Sukhumvit Thonglor Bangkok for another wonderful visitSincerely yours, SuwankamonGuest Service Manager

Response from Property: Dear Valued Guest, Thank you for choosing to stay with us at Somerset Sukhumvit Thonglor and it was a pleasure having you. We are delighted to hear you had a comfortable and pleasant stay. It is fantastic to know that are one of your top choices in Bangkok. Your feedback is invaluable to us, your recognition of our friendly staff is also very kind and will be shared with the team for continuous encouragement.We look forward to welcoming you back to Somerset Sukhumvit Thonglor on your next visit to BangkokWarm regards, SuwankamonGuest Service Manager

Response from Property: Dear Leest29, Thank you so much for taking the time to share your recent experience with us. We're delighted to hear that you had a great stay and found the room comfortable with decent service.We appreciate your feedback about the distance from the BTS. While we're a bit further out, we're glad to know you still found it walkable and convenient.Your feedback is truly valuable to us as we strive to improve and ensure every guest has a pleasant and memorable stay. We hope to welcome you back again in the near future at Somerset Sukhumvit Thonglor Bangkok. Sincerely yours, SuwankamonGuest Service Manager

Response from Property: Dear stoneca, Thank you for choosing to stay with us at Somerset Sukhumvit Thonglor and for sharing your experience. We're so pleased to hear that you enjoyed the spaciousness, cleanliness, and prime location of the property. It’s also wonderful to know that you had a great time enjoying the swimming pool!Your positive feedback means a lot to us, and we truly appreciate you taking the time to share your experience. It helps future guests get a better understanding of what to expect, and it motivates us to continue providing exceptional service.We look forward to welcoming you back to Somerset Sukhumvit Thonglor on your next visit to Bangkok. Yours sincerely,SuwankamonGuest Service Manager

Response from Property: Dear KCTPE, We would like to extend our heartfelt thanks for taking the time to share such a positive review of your recent stay with us. We are thrilled to hear that you found the check-in process smooth and that our room exceeded your expectations in both comfort and elegance. It’s wonderful to know that our staff's attentiveness and the quality of our amenities added to your overall experience.We truly appreciate your feedback regarding the shuttle service, and we’re happy to hear it helped make your stay more convenient, especially given our location. It’s always our goal to ensure that our guests feel relaxed and well taken care of.We look forward to welcoming you back for another relaxing stay at Somerset Sukhumvit Thonglor Bangkok.Sincerely yours, SuwankamonGuest Service Manager

Response from Property: Dear Chao fee, Thank you for choosing to stay with us at Somerset Sukhumvit Thonglor and it was a pleasure having you. We are delighted to hear you had a comfortable stay and that you found our prime location to be convenient with restaurants and shops in the vicinity. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards, SuwankamonGuest Service Manager

Response from Property: Dear Valued Guest, It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok. Thank you for sharing your feedback about your stay experience with us.We welcome suggestions such as yours and I have noted your observations and suggestions for improvement to the maintenance and shuttle service. We will certainly take them into account with respective team members. We also help the shuttle service with a map and our staff are also available to assist. For some periods of time with traffic conditions and regulations can be affected for the guests, however, we try our best to offer convenience for our guests. We review this area to offer clear information. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.Sincerely yours,SuwankamonGuest Service Manager

Response from Property: Dear Mike Low Jia Yong,It was a great pleasure having you stay at Somerset Sukhumvit Thonglor Bangkok. Thank you for sharing such a kind and thoughtful review. We are delighted to hear you had a comfortable stay and that you found our prime location to be convenient. We would love to welcome you back for another stay soon.We look forward to welcoming you back for another relaxing stay at Somerset Sukhumvit Thonglor Bangkok.Sincerely yours,SuwankamonGuest Service Manager

Response from Property: Dear Ming Nog Wong, Thank you for choosing to stay with us at Somerset Sukhumvit Thonglor and it was a pleasure having you. We are delighted to hear you had a comfortable stay and that you found our prime location to be convenient with restaurants and shops in the vicinity. Maintaining high standard and comfortable environment for our guests is one of our top priorities. We appreciate your kind words about our friendly and helpful staff. Your satisfaction is important to us and we are pleased to know that you enjoyed your time with us.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards, SuwankamonGuest Service Manager

Response from Property: Dear Valued guest, Thank you for choosing to stay with us at Somerset Sukhumvit Thonglor and it was a pleasure having you. We are delighted to hear you had a comfortable stay and that you found our prime location to be convenient with restaurants and shops in the vicinity. We appreciate your kind words about our shuttle service and swimming pool. Your satisfaction is important to us and we are pleased to know that you enjoyed your time with us. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards, SuwankamonGuest Service Manager

Response from Property: Dear Valued Guest, Thank you for choosing to stay with us at Somerset Sukhumvit Thonglor and it was a pleasure having you. We are delighted to hear you had a comfortable stay with our in-room amenities and that you found our prime location to be convenient with restaurants and shops in the vicinity. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Sukhumvit Thonglor. Warm regards, SuwankamonGuest Service Manager