8 2 Rang Nam Alley, Ratchathewi, Bangkok, 10400, ThailandView Hotel Details
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Pullman Bangkok King Power Guest Reviews
4.5/5
Great
1689 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1689)
Positive reviews(1645)
Reviews with photos/video(496)
Delicious breakfast(219)
Great swimming pool(137)
Convenient for shopping(108)
Delicious buffet(57)
Close to airport(40)
Luxurious(13)
Garden view(13)
Negative reviews(44)
Doyeon
Executive King Room (Lounge Access)
Stayed in Jan 2025
Solo travelers
6 review
3.5/5
Posted on Feb 8, 2025
I have stayed at most of the five-star hotels in Bangkok, but this one was very disappointing because of old female manager in the executive lounge,despite the spacious suite room.
First, my stay included package benefits, but most of them were not provided. I had to ask the reception several times to confirm what was included. Second, even after they finally gave me the promised voucher, it had already expired last year. I had to request a replacement once again.
Third, I had two visitors who stayed in my room for less than an hour to have tea. However, a female manager insisted that I pay an extra charge because there were three people. I clearly explained that they were just visiting. (For reference, I am a fluent English speaker.) If I hadn’t repeatedly clarified the situation, she would have charged me.
Lastly, she even asked me if I had used a condom and said I would need to pay for it. Omg, I stayed alone—why would I use a condom by myself?
The old female manager (Konmi??) gave me the worst worst memeory. Is this the hotel’s policy for making more money? Or is she making team up with the cleaning lady to harass solo travelers? Even with such a small lounge, I have never experienced this level of disrespect.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback. We deeply apologize for the inconveniences you encountered during your stay, and we truly regret that your experience did not meet the high standards we aim to provide.Please accept our sincerest apologies for the issues you raised regarding your package benefits, expired vouchers, and the interaction with our executive lounge manager. This is certainly not the level of service we strive to deliver, and we fully understand how frustrating it must have been for you. Rest assured, we are taking immediate steps to address these concerns with the relevant team members to ensure this does not happen again.We also sincerely regret that any behavior you encountered made you feel disrespected, as this is never our intention. We are committed to offering a welcoming and respectful environment to all our guests, and we will work diligently to ensure this situation is fully addressed.Once again, thank you for your valuable feedback, and we hope to have the chance to restore your confidence in our services.Best regards,Chennida (Jen)Welcomer Team Leader
Kelvin Chong 52
Superior Room
Stayed in Dec 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Jan 29, 2025
The room very spacy and comfy. The environment quite too
I will recommend my friends to stay here
Response from Property: Dear valued guest, Thank you for your wonderful feedback! We're so glad to hear that you found the room spacious and comfy, and that you enjoyed the peaceful environment. We truly appreciate your recommendation and look forward to welcoming both you and your friends in the future! Best regards, Chennida (Jen) Welcomer Team Leader
Yap Wei Xuan
Superior King Room
Stayed in Dec 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on Jan 26, 2025
Pleasantly surprised by the facilities available at the hotel, including a beautiful infinity pool and a well equipped gym. Room was spacious and the hotel is conveniently located within walking distance from the BTS station and the airport line (one hour door to door). Just 2 stations away from BTS and the main shopping areas, it is easy to get around Bangkok from the hotel. Would definitely recommend!
Response from Property: Dear Guest: We thank you very much for choosing us during your recently occasion in Bangkok, it was our pleasure to serve you. I am very happy to know that your overall experience was to your satisfaction. Thank you for your kind words, and for saving some of your time sharing your experience with us. I will definitely forward your observation to all staff as an esteemed encouragement to strive our excellence of service. Again, thank you very much for your expression. We all looking forward to welcome you again at Pullman Bangkok King Power. Sincerely,Emma YangAssistant Welcomer Manager
Eshan Fernando
Superior King Room
Stayed in Jan 2025
Couples
14 review
5.0/5
Outstanding
Posted on Feb 18, 2025
Overall a good stay. Breakfast Buffet is so good. Easy access to Bangkok City
wee00
Deluxe Room
Stayed in Nov 2024
Couples
8 review
3.2/5
Posted on Dec 31, 2024
Check in was delayed by an hour due to peak holiday seasons on year end.🤷
Awoke midnight. ,,🤐😔🥱The sound proof between the rooms was poor, talking and foot stepping sounds were heard from the top ceiling at 3:30am. 😡😴
Rated: 4 stars ⭐⭐ ⭐⭐ hotel instead of 5 stars.
Response from Property: Dear Guest, Thank you for taking the time to share your experience. We apologize for the delay during check-in, especially during the busy holiday season, and understand how frustrating it can be. We also regret that the noise from neighboring rooms affected your comfort during your stay. Your feedback about the soundproofing will be shared with our team for improvement. We truly appreciate your 4-star rating and your understanding, and we hope to provide a more restful experience should you visit us again in the future.Sincerely, Emma Yang Assistant Welcomer Manager
Guest User
Deluxe King Room
Stayed in Nov 2024
Couples
2 review
4.5/5
Great
Posted on Dec 26, 2024
A nice hotel with large room and nice swimming pool. Facilities are new and not old school. Connected to the nearby mall with a lot of shopping and food choices. But quite far if walk from Phaya thai bts (ard 10mins walk)
Response from Property: Dear value guest,Thank you for sharing your experience! We're delighted that you enjoyed our spacious rooms, modern facilities, and the convenience of the nearby mall with its great shopping and dining options. We understand the walk from BTS Phaya Thai takes some time, but we hope our comfortable accommodations made your stay enjoyable. We look forward to welcoming you again!Warm regards,Chennida (Jen)Welcomer Team Leader
janiceloe
Superior Room
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Jan 31, 2025
Very clean and located in strategic location!
Very recommended as I always stay here when I go to BKK
Response from Property: 尊敬的貴賓:您好!非常感謝您的入住與評論!期待您的再次光臨!祝您生活愉快! 謹啟 ZHAN FANJING(TONG) WELCOMER TEAM LEADER
Mi_Space
Superior Room
Stayed in Oct 2024
Family
6 review
4.7/5
Amazing
Posted on Nov 30, 2024
I travel with my group of friends, We have booked 3 rooms in pullman king power hotels.it was pleasant stayed and we all loved the hotel vibe and services.
Response from Property: Dear Guest: We thank you very much for choosing us during your recently occasion in Bangkok, it was our pleasure to serve you. I am very happy to know that your overall experience was to your satisfaction. Thank you for your kind words, and for saving some of your time sharing your experience with us. I will definitely forward your observation to all staff as an esteemed encouragement to strive our excellence of service. Again, thank you very much for your expression. We all looking forward to welcome you again at Pullman Bangkok King Power. Sincerely,Emma YangAssistant Welcomer Manager
Anonymous User
Superior Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Spacious and clean rooms. Delicious breakfast. Great amenities and facilities. Helpful and accommodating staff.
6/7
Response from Property: Dear valued guest, we are delighted to hear that you enjoyed our spacious and clean rooms, delicious breakfast, great amenities, and helpful staff during your stay at Pullman Bangkok King Power. Your kind words are truly appreciated. We always strive to provide exceptional service and a comfortable experience for all our guests. Looking forward to welcoming you back soon. Warm regards, Chennida (Jen) Welcomer Team Leader
Guest User
Deluxe King Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Pullman Bangkok King Power was beyond expectation! We stayed the night for our anniversary and they sent us a Happy Anniversary cake and card! So thoughtful of them. Their staff were also very attentive, and served us welcome drinks upon arrival. Breakfast was great too! We will surely be back with our kids!
Response from Property: Dear valued guest, Thank you for sharing your wonderful experience at Pullman Bangkok King Power! We are delighted to hear that we exceeded your expectations during your anniversary stay. It is heartwarming to know that you enjoyed the Happy Anniversary cake, attentive staff, welcome drinks, and great breakfast. We look forward to welcoming you and your kids back in the future. Warm regards, Chennida (Jen)Welcomer Team Leader
Draveen
Superior King Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Our stay at Pullman King Power in Thailand was absolutely amazing! From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. Their warmth, attention to detail, and professionalism truly made a difference.
The pool area was stunning – beautifully designed, spacious, and perfect for relaxing. It felt like being in a tropical resort, with lush greenery and a peaceful ambiance that made it hard to believe we were in the city. We spent hours unwinding by the pool, enjoying the calm and refreshing vibe.
Every part of the hotel, from the rooms to the dining areas, was impeccably maintained and elegantly styled. It was the ideal blend of luxury and comfort. Whether you're looking for a relaxing retreat or an urban getaway, Pullman King Power offers the best of both worlds.
We’ll definitely return on our next trip to Thailand! Highly recommended for anyone seeking top-tier hospitality and a resort-like experience in the heart of Bangkok.
Response from Property: Dear valued guest, Thank you for sharing your wonderful experience at Pullman Bangkok King Power in Thailand. We are delighted to hear that you had an amazing stay with us and that our staff's warm hospitality, attention to detail, and professionalism contributed to making your visit comfortable and welcoming. It is fantastic to know that you enjoyed our stunning pool area, designed for relaxation with a tropical resort ambiance that provided a peaceful retreat in the midst of the city. We are thrilled that you found our hotel's maintenance and elegant style impeccable, offering a perfect balance of luxury and comfort throughout the rooms and dining areas. At Pullman Bangkok King Power, we strive to provide our guests with a blend of relaxation and urban sophistication, and we are thrilled to learn that we were able to offer you the best of both worlds during your stay. Your recommendation means a lot to us, and we look forward to welcoming you back on your next trip to Thailand. Warm regards, Chennida (Jen)Welcomer Team Leader
DzungND
Superior Twin Room
Stayed in Sep 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Oct 19, 2024
We were booking 2 periods (303 Garden wing), from 5-15.Oct and 15-19.Oct, but during whole periods the services don’t deep cleaning like change draft … (no need day by day but not to long like this experience).
Thanks.
Response from Property: Dear Guest: First of all, Warmest greeting from Pullman Bangkok King Power. Moreover, we thank you very much for taking your time to share your valued feedback. However, I am truly sorry to learn that your overall experience was not up to meet your expectation regarding cleaning service experience , indeed our priority is the guest satisfaction. Please rest assured that I well noted all your remarks and we took immediate actions seriously for efficient service.Once again, we do really appreciated for your feedback as it is served us to making an improvement to avoid this further occurrence. Hopefully, we have another opportunity to welcome you again at Pullman Bangkok King Power.Sincerely,Emma YangAssistant Welcomer Manager
Christian Tucay
Executive King Room (Lounge Access)
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Good and friendly staff.
Very accessible place!
Response from Property: Dear Guest: We thank you very much for choosing us during your recently occasion in Bangkok, it was our pleasure to serve you. I am very happy to know that your overall experience was to your satisfaction. Thank you for your kind words, and for saving some of your time sharing your experience with us. I will definitely forward your observation to all staff as an esteemed encouragement to strive our excellence of service. Again, thank you very much for your expression. We all looking forward to welcome you again at Pullman Bangkok King Power. Sincerely,Emma YangAssistant Welcomer Manager
Eddyhhh
Deluxe Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Room is clean, location is ok, about 15 mins walk to the nearest BTS station. Lobby is spacious and overall it’s a good stay.
Response from Property: Dear valued guest,We appreciate your comments regarding your stay at the Pullman Bangkok King Power. It is a pleasure to hear that you had a great experience with us. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards,Chennida (Jen)Welcomer Team Leader
Anonymous User
Superior Room
Stayed in Jun 2024
Travel with friends
27 review
4.0/5
Very Good
Posted on Aug 4, 2024
Location is good. 7-8 mins walk to Phaya Thai BTS. Room quite big and have bathtub. Thanks for preparing the birthday cake for my friend birthday.
Response from Property: Dear valued guest, thank you for sharing your experience with us. We are delighted to hear that you enjoyed the convenient location, spacious room with a bathtub, and the special birthday cake for your friend. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back on your next visit. Warm regards, Chennida (Jen) Welcomer Team Leader