Pullman Bangkok King Power Reviews

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your experience. We are truly delighted to hear that your stay from 18 to 21 May 2025 was fantastic, and that you enjoyed the comfort of your balcony room, our breakfast selection, and the warm service from both our front desk and service teams. Your kind words are greatly appreciated and will be shared with the entire Pullman team as encouragement. We look forward to welcoming you back for another wonderful stay in Bangkok very soon.Best Regards,Chennida (Jen)Welcomer Team Leader

Response from Property: Dear Valued Guest,Thank you very much for your thoughtful and detailed review. We’re delighted to hear that you enjoyed our facilities, including the beautifully designed lobby, garden, bar, and pool area.We truly appreciate your kind understanding during our renovation period and are glad the daily THB 500 voucher added value to your stay. Your comments on the location and helpful tips for future guests are also greatly appreciated.We look forward to welcoming you back for another exceptional experience at Pullman Bangkok King Power.Best Regards,Chennida (Jen)Welcomer Team Leader

Response from Property: Dear Valued Guest,Thank you very much for your wonderful feedback. We’re delighted to hear that you enjoyed our seafood buffet, convenient location in the heart of Bangkok, and the friendliness of our staff.Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay.Best Regards,Zhan Fanjing (Tong)Welcomer Team Leader

Response from Property: Dear Valued Guest,Thank you very much for your thoughtful and kind review. We’re delighted to hear that you enjoyed the peaceful yet central location of our hotel — a perfect balance for those who prefer to be close to the city without the hustle and bustle.It’s wonderful to know that your kids enjoyed the outdoor pool and that you felt a sense of calm upon entering the hotel. We’re also pleased that our service left a positive impression on you.Many thanks once again for choosing to stay with us. We look forward to welcoming you and your family back for another enjoyable stay.Best Regards,Zhan Fanjing (Tong)Welcomer Team Leader

Response from Property: Dear Valued Guest, Thank you for your wonderful review and for being a valued returning guest! We’re truly delighted to hear that you appreciate the unique advantages of our location—the ease of access to the city center while enjoying the tranquility away from the crowds. It’s heartening to know that our serene surroundings, spacious layout, and convenient amenities like the King Power duty-free mall and airport transfers have enhanced your stay. We’re also glad you enjoyed the local charm around the hotel, from traditional Thai shops to trendy cafés and massage spots. Your kind words affirm our goal of offering both convenience and a peaceful retreat for our guests. It’s always a pleasure to host you, and we look forward to welcoming you back for another relaxing and enjoyable stay soon!Warm regards,Emma YangAssistant Welcomer Manager

Response from Property: Dear Value Guest, Thank you for taking the time to share such detailed feedback about your recent stay with us. We are thrilled to hear that you had a good overall experience and enjoyed the convenience of our location, the cleanliness of our facilities, and the variety of amenities we offer.We are delighted that you took advantage of the coupons and discounts, and that you had the opportunity to dine at Tenko Japanese Restaurant and experience our spa services. It’s wonderful to know that you enjoyed the massage and that Bua provided exceptional service—we will be sure to pass along your kind words to her. We also appreciate your feedback regarding the food at Tenko and will share your comments with the culinary team as we continuously strive to elevate our dining experiences.It’s great to hear that you found our gym, swimming pool, and room to be clean and comfortable, and that our proximity to the airport express metro, King Power Mall, and 7-11 added to the convenience of your stay. While we regret that the view from your room did not fully meet your expectations, we are glad it was still pleasant.Thank you once again for choosing to stay with us. We truly value your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Emma Yang Assistant Welcomer Manager

Response from Property: Dear Valued Guest,Thank you very much for your kind feedback. We're delighted to hear that you enjoyed our convenient location, excellent service, and satisfying breakfast.Your support is truly appreciated, and we look forward to welcoming you back again soon for another pleasant stay.Best Regards,Chennida (Jen)Welcomer Team Leader

Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback. We deeply apologize for the inconveniences you encountered during your stay, and we truly regret that your experience did not meet the high standards we aim to provide.Please accept our sincerest apologies for the issues you raised regarding your package benefits, expired vouchers, and the interaction with our executive lounge manager. This is certainly not the level of service we strive to deliver, and we fully understand how frustrating it must have been for you. Rest assured, we are taking immediate steps to address these concerns with the relevant team members to ensure this does not happen again.We also sincerely regret that any behavior you encountered made you feel disrespected, as this is never our intention. We are committed to offering a welcoming and respectful environment to all our guests, and we will work diligently to ensure this situation is fully addressed.Once again, thank you for your valuable feedback, and we hope to have the chance to restore your confidence in our services.Best regards,Chennida (Jen)Welcomer Team Leader

Response from Property: Dear Valued Guest,Thank you very much for your feedback. We’re pleased to hear that you appreciated our convenient location, good service, well-maintained facilities, and the swimming pool.We understand your concern regarding the pricing and truly value your comments. Please rest assured that we continuously strive to offer the best value through service quality, amenities, and exclusive guest benefits.We hope to have the pleasure of welcoming you back again soon.Best Regards,Zhan Fanjing (Tong)Welcomer Team Leader

Response from Property: Dear valued guest, Thank you for your wonderful feedback! We're so glad to hear that you found the room spacious and comfy, and that you enjoyed the peaceful environment. We truly appreciate your recommendation and look forward to welcoming both you and your friends in the future! Best regards, Chennida (Jen) Welcomer Team Leader

Response from Property: Dear Guest: We thank you very much for choosing us during your recently occasion in Bangkok, it was our pleasure to serve you. I am very happy to know that your overall experience was to your satisfaction. Thank you for your kind words, and for saving some of your time sharing your experience with us. I will definitely forward your observation to all staff as an esteemed encouragement to strive our excellence of service. Again, thank you very much for your expression. We all looking forward to welcome you again at Pullman Bangkok King Power. Sincerely,Emma YangAssistant Welcomer Manager

Response from Property: Dear Value Guest, Thank you so much for taking the time to share your feedback with us! We’re thrilled to hear that you enjoyed your stay and particularly loved our breakfast buffet. Our team takes great pride in offering a variety of delicious options to start the day right, and we’re so glad it met your expectations.We’re also happy to know that you found our location convenient for accessing Bangkok city. Being easily accessible to the city’s highlights is something we strive for, and we’re delighted it added to the comfort of your stay.Your kind words mean a lot to us, and we hope to welcome you back soon for another enjoyable experience. If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know. Warm regards, Emma Yang Assistant Welcomer Manager

Response from Property: Dear Guest, Thank you for taking the time to share your experience. We apologize for the delay during check-in, especially during the busy holiday season, and understand how frustrating it can be. We also regret that the noise from neighboring rooms affected your comfort during your stay. Your feedback about the soundproofing will be shared with our team for improvement. We truly appreciate your 4-star rating and your understanding, and we hope to provide a more restful experience should you visit us again in the future.Sincerely, Emma Yang Assistant Welcomer Manager

Response from Property: Dear Valued Guest,Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient for accessing the BTS and nearby shopping malls. Our team strives to provide a memorable experience for all our guests, and it is wonderful to know that we met your expectations.Best regards,Chennida (Jen)Welcomer Team Leader