Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities7.3
Service8.2
Cleanliness7.3
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All reviews(853)
Positive reviews(765)
Reviews with photos/video(195)
Convenient for shopping(85)
Amenities were average(65)
Easy to get around(48)
Located downtown(29)
Tasty food(19)
Large rooms(17)
Perfect for business trips(13)
Stayed multiple times(7)
Negative reviews(88)
Kah Yao
Superior Room
Stayed in Jun 2025
Family
1 review
3.5/10
Posted on Jul 10, 2025
There were cockroaches in our room. Alerted the manager but response was just OMG, that’s it. No let me have the cleaner check or change you bedding. Just OMG… and NO ACTION
ivantz
Superior Room
Stayed in May 2025
Solo traveler
20 review
9.5/10
Amazing
Posted on Jun 28, 2025
Old style room but its Clean and spacious room. Super accessible, situated just beside big c and opposite central world, also near pratunam and 4 face Buddha. Airport rail around 15mins walk away.
Anonymous User
Deluxe Room
Stayed in Jun 2025
Family
1 review
7.5/10
Posted on Jul 31, 2025
The room is very old style and should be renovated. The carpet smells musty.
Guest User
Superior Room
Stayed in Apr 2025
Family
10 review
4.5/10
Posted on May 31, 2025
When we arrived at 1130pm. The front office said reservations was closed at 6pm. He needed time to check the bookings. I told him that I am tired and all front office should have bookings in their computers. I made some noise because we were very tired. After the man came back and said he found the booking at the back office.
Went up to the room was very old and there were mosquitoes in our room. Aircon was not working at all because it cannot be adjusted off/on, temperature was freezing there is no way we can bring up the temperature we were freezing inside our rooms. Move to another Ambassador hotel which we paid half the price and rooms were renovated and is near shopping and restaurants at Sukhumvit 11.
Xiuxuan lim
Superior Room
Stayed in Apr 2025
Family
2 review
8.5/10
Very Good
Posted on May 24, 2025
Suitable for families and couples looking for a relaxing and chill hotel. Suitable for those with babies or kids . If babies they will give baby cot , with kids come with king mattress . Location is good just next to big c and opposite to central world . Walking distance to mrt is 10-15 mins. Have stay this hotel since 7 years ago! Till now this is still my Choice , I opt in the option with buffet and the food is nice !
Exchef789
Superior Room
Stayed in Apr 2025
Booked for others
1 review
10/10
Outstanding
Posted on May 23, 2025
Hotel a center Bkk. Needly Shopping mall. Hotel a bit old style and nice plan and staff all very nice
SP
Superior Room
Stayed in Apr 2025
Family
8 review
8.0/10
Very Good
Posted on May 17, 2025
The hotel's prime location is unbeatable, right next to Big C shopping mall and opposite Central World.
Bunheng Song
Superior Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 15, 2025
Staffs are so friendly and helpful.
Really good service and acceptable room.
Vvyip
Superior Room
Stayed in Apr 2025
Traveling with friends
1 review
7.0/10
Posted on May 9, 2025
The towel provided got blood stains. The room was make up daily and each time towel provided stil got blood stain. The pillow sheet also has blood stains
Sithyna
Superior Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on Jul 7, 2025
the location!! thats all i have to say because it was so near to bangkok largest mall!!!
Soul_Adventurer
Deluxe Room
Stayed in Mar 2025
Couple
6 review
10/10
Outstanding
Posted on May 8, 2025
Location was very good! My View was great! But the most import was the people around it! As all Manager and staff gives excellent service.
Evelyn Kow
Superior Room
Stayed in Mar 2025
Family
22 review
6.0/10
Posted on Apr 5, 2025
The room needs to refurbish & bathroom need to upgraded! Basin is definitely needs to changed difficulty to turned on & off!The location is convenient closed to all the shops whose like to shopping
SGC Koh
Deluxe Room
Stayed in Feb 2025
Couple
4 review
8.5/10
Very Good
Posted on Apr 1, 2025
I love the location of the hotel as it is strategically located near shopping malls like Centralworld and within walking distance to Chit Lom BTS station and also to Siam Paragon.
The in-house massage was good - slightly on the expensive side but for the comfort and the convenience - I feel it is worth it.
My friends who joined us in this travel love the hotel so much that they will consider staying here again at their next Bangkok visit.
Guest User
Superior Room
Stayed in Feb 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Mar 6, 2025
Location is convenient. Hotel food not hot as never turn on the heater. Services is good, complimentary birthday is served (is a surprise to us) when we email to them that we are celebrating birthday at their hotel.
Anonymous User
Superior Room
Stayed in Feb 2025
Couple
3 review
10/10
Outstanding
Posted on Mar 2, 2025
Stayed for one night at Arnoma. Reception was very friendly and upgraded our room. Room was huge by Bangkok standards. Great location, full amenities. Just be clear that Arnoma Grand is an old hotel, with carpet and marble flooring, so be prepared for it to look its age.