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Verified reviews
Location9.2
Amenities8.6
Service9.0
Cleanliness9.1
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All reviews(262)
Positive reviews(257)
Reviews with photos/video(56)
Awesome stay(65)
Friendly staff(47)
Convenient location(21)
Delicious breakfast(16)
Located downtown(13)
Awesome gym(10)
Easy to get around(10)
Average sound insulation(7)
Negative reviews(5)
Massimo Kazi
Premium Room
Stayed in Dec 2024
Business travelers
22 review
10.0/10
Outstanding
Posted on Jan 27, 2025
Best 5 star hotel in Sukhumvit. The service, the bed, the pillows, the food, the pool. Everything is perfect and my my the location is absolutely on point. Best hotel in Bangkok near Sukhumvit
6/9
Response from Property: Dear Massimo Kazi, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager
Hansum Charlie
Premium Room
Stayed in Dec 2024
Solo travelers
13 review
10.0/10
Outstanding
Posted on Jan 14, 2025
Excellent hotel, great staff and location. My favourite Hotel in Bangkok
It's such a pity Trip.com doesn't honor there Topcash.com Commission to me when booked through them?
Response from Property: Dear Hansum Charlie, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service, and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager
Guest User
Premium Room
Stayed in Dec 2024
Couples
2 review
10.0/10
Outstanding
Posted on Jan 12, 2025
I planned to pre-celebrate my boyfriend’s birthday (last year we stayed in the same hotel for birthday trip). Eventually my boyfriend made the stay as a very surprising one as he proposed to me in room. OMG! I am so thankful to the warmest assistance provided by the hotel team (especially Carole). U made my special day a very memorable one! Highly recommend Landmark hotel!
Response from Property: Dear Valued Guest, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager
Guest User
Premium Room
Stayed in Sep 2024
Solo travelers
4 review
10.0/10
Outstanding
Posted on Oct 28, 2024
This is my 5th time in this hotel, always great to be back here, and linked to fitness first is a bonus.
Response from Property: Dear Valued Guest, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager
Jimmie Tha
Premium Club Room
Stayed in Jan 2025
Solo travelers
1 review
7.0/10
Posted on Feb 20, 2025
I recently stayed at this hotel and booked a Premium Club room expecting a seamless experience. However, I was disappointed with the service.
I arrived at 3:00 PM and completed the check-in process, but my room was not ready until 3:30 PM. Upon entering, I found the shower room still wet, and to make matters worse, the shower handle was broken. I reported this issue to the receptionist, but it added to my frustration.
For a Premium Club room, I expected better preparation and cleanliness. Unfortunately, the delay in getting my room and the bathroom’s condition did not meet my expectations. I hope the hotel improves its service to ensure a better guest experience in the future.
Response from Property: Dear Jimmie Tha, Thank you for taking the time to provide us with your feedback on your recent stay at The Landmark Bangkok. Please accept our sincere apologies for not meeting your service expectations along with our own. I will review this matter with our team for immediate improvements. We look forward to welcoming you back again in the future. Kind regards, Francis Zimmerman General Manager
Guest User
Premium Room
Stayed in Jan 2025
Couples
7 review
6.0/10
Posted on Feb 19, 2025
I will never go back. The first time I went there was 17 years ago and it was so good that I booked the Lounge Room for the first few days and the regular room for the second time after the hotel renovation was finished.
1. I was grateful that the lounge staff upgraded me. However, I was a little disappointed when I later found out that the floor written on the elevator was not the lounge floor but the regular floor. Why didn't they tell me in advance?
2. Lounge conditions: happy hour There were so many people that it felt worse than a local airport lounge. It was definitely not a 5-star lounge. This includes the interior decoration.
3. Fitness Club that they boast about: The service problem arises because they have to cater to both local and hotel customers. Customer service attitude.
Ex) When you go to the sauna, they provide towels, but if you don't return all the towels, they won't return the card key you left.
4. Hotel breakfast: I think there is a problem with the interior food zoing layout, so it is difficult for both the employees and the customers. It's understandable since it's just opened, but I still don't think I'll go next time.
5. I think there's the interio planing problem with the 4 food courts on the lower floor.(in and Out)
6. Still, I think the food and the employees who have worked here for a long time save face.
Response from Property: Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at The Landmark Bangkok. Please accept our sincere apologies for not meeting your service expectations along with our own. I will review this matter with our team for immediate improvements. We look forward to welcoming you back again in the future. Kind regards, Francis Zimmerman General Manager
HonKit
Premium Room
Stayed in Jun 2024
Solo travelers
1 review
7.5/10
Posted on Jul 21, 2024
Dated and tired hotel. Upgrading is going on but I think its the lobby area only. Need to modernize their rooms. The service was good though where they tried to please.
Response from Property: Dear HonKit, Thank you so much for this positive review and recommendation of The Landmark Bangkok. We truly appreciate your patronage and hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager
Guest User
Premium Club Room
Stayed in Jan 2025
Business travelers
26 review
9.5/10
Amazing
Posted on Mar 4, 2025
Very good location. Easy connection with transportation. High suggestion to everyone.
Response from Property: Dear Valued Guest, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager
Guest User
Premium Club Room
Stayed in Dec 2024
Couples
2 review
10.0/10
Outstanding
Posted on Jan 16, 2025
We Stayed at the landmark hotel for 3 nights and
The hotel staff are very attentive, would recommend in a heart beat
Response from Property: Dear Valued Guest, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager
Prince of Pusan
Premium Room
Stayed in Jun 2024
Solo travelers
22 review
10.0/10
Outstanding
Posted on Jul 11, 2024
Nice hotel in the under 200 range in Sukhumvit. The location is close to Nana Station where there is a lot of good food and nightlife.
Rooms are clean and comfortable, a little bit smaller than other major hotels in the area.
Response from Property: Dear Valued Guest, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager
Chan
Premium Corner Room
Stayed in Dec 2024
Solo travelers
1 review
9.5/10
Amazing
Posted on Jan 11, 2025
The staff are very friendly and courteous, always ready to help and serve. They are very proactive as well.
The ease of access to fitness first was what made me stay here. They've made my stay very comfortable and I feel very welcomed.
Train station is just a 2 mins walk away and there's plenty of street foods along the road as well.
The room is very clean and spacious.
Response from Property: Dear Chan, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager
Guest User
Deluxe Suite
Stayed in Nov 2024
Family
6 review
9.5/10
Amazing
Posted on Dec 30, 2024
The club lounge was excellent and every member of staff we encountered were so kind, helpful and friendly. However I wouldn't recommend this hotel for families as the location is next door to Nana plaza and it just didn't have a nice family friendly vibe. The majority of the guests we saw were single, middle aged wealthy men and it just wasn't the hotel for us.
Response from Property: Dear Valued Guest, Thank you so much for this positive review and recommendation of The Landmark Bangkok. We truly appreciate your patronage and hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager
Holidayyyyyyyzzzzzz
Premium Room
Stayed in Jan 2025
Couples
3 review
8.5/10
Very Good
Posted on Feb 21, 2025
Pleasant stay but location is slightly out of all the shopping area. Overall happy
Response from Property: Dear Valued Guest, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager
Xtinerys
Premium Club Room
Stayed in Nov 2024
Couples
22 review
9.5/10
Amazing
Posted on Dec 18, 2024
Cane to Bangkok for a conference at the Landmark. Hotel was nice, staff was friendly and helpful. Amenities were great. We got to send clothes to laundry complimentary and housekeeping was always available for whatever we needed. Breakfast was good and had many choices. It was the same everyday and the view from the hotel was very nice. Room had nice additions including robes and slippers. Very cool stay. Would recommend if you don’t mind being in busy downtown like area.
Response from Property: Dear Xtinerys, Thank you so much for your patronage and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Have a great festive season, and let us know when we can be of service again. Best regards, Francis Zimmerman General Manager
Ploy Yuwadee
Premium Room
Stayed in Oct 2024
Business travelers
4 review
10.0/10
Outstanding
Posted on Dec 2, 2024
Best location, Nice room, Excellent breakfast. I usually choose this hotel for my trip in Bangkok.
Highly recommended!
Response from Property: Dear Khun Ploy, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager