The 9 Residence Hotel

The 9 Residence Hotel Reviews

The 9 Residence Hotel

9 Soi Rama 9/59, Itsarachai Alley, Pattanakarn, Suan Luang, Bangkok, 10250, ThailandView Hotel Details
The 9 Residence Hotel
The 9 Residence HotelThe 9 Residence HotelThe 9 Residence Hotel
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The 9 Residence Hotel Guest Reviews

4.1/5
Very Good
26 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(26)
Positive reviews(24)
Reviews with photos/video(3)
Clean and tidy(7)
Awesome rooms(7)
Awesome stay(6)
Friendly owner(5)
Negative reviews(2)
Leakhana
Standard Twin Room
Stayed in Jul 2024
Family
1 review
3.7/5
Posted on Aug 25, 2024
The hotel is clean and receptionist is nice. Breakfast is good acceptable.
Response from Property: Dear Leakhana,We take all feedback seriously and strive to improve our services based on the feedback we receive. It is always a pleasure to have you as our guest and on behalf of all the staff at The 9 Residence Hotel, I look forward to welcoming you back.Sincerely,The 9 Residence Team
JACKTHELAD
Standard King Room
Stayed in Oct 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Highly recommend. Good vibes, great staff, super cute neighborhood. Will be back. ＜3 
Response from Property: Dear Jackthelad,Your 10-star review brightens our day and we're glad to hear you enjoyed our hotel, we will be working to improve the standard of our service to match your satisfaction. Thank you for sharing your experience and encouraging us to continue to put our customers' needs at the center of our attention. We are looking forward to seeing you again soon.Sincerely,The 9 Residence Hotel
Ople
Standard Twin Room
Stayed in Jun 2024
Family
18 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Very good, New hotel , clean room and friendly staff ห้องพักสะอาด พนักงานน่ารักและบริการดีมากค่ะ เดินทางสะดวก ออกได้หลายทาง ชอบมากค่ะ จะกลับไปพักอีกนะคะ
Response from Property: Dear Ople,Thank you for choosing our hotel. We are glad to hear you had a pleasant stay with us. Your 5-star review lightens up our day. We will try our best to serve our guests as much as possible. I look forward to seeing you again.Sincerely,The 9 Residence Team
Wendy168
Standard King Room
Stayed in Sep 2024
Family
8 review
4.7/5
Amazing
Posted on Oct 4, 2024
Location is best as it close to hospital.
Response from Property: Dear Wendy,We are grateful that you took the time to leave us a review. Thank you for sharing your experience and encouraging us to continue to put our customers' needs at the center of our attention. Best Regards,The 9 Residence Hotel
DRN
Deluxe King Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Near hospital ♥️
Response from Property: Dear DRN,We are grateful that you took the time to leave us a review. Please feel free to share your feedback with us, you help us to improve service for everyone. Thank you for your stay with us.Sincerely,The 9 Residence Team
JessC.
Deluxe Twin Room
Stayed in Nov 2023
Travel with friends
2 review
4.5/5
Great
Posted on Mar 18, 2024
Very friendly staff!
Response from Property: Dear JessC, Initially, thank you for your stay with us.At The 9 Residence Hotel, we consider our guests like family! We know you have many other options when choosing where to stay in Bangkok. The fact that you chose The 9 Residence Hotel is a great honor for us. We are glad you enjoyed your stay with us and hope to see you again.Sincerely,The 9 Residence Team
Janiceaoa
Deluxe Twin Room
Stayed in Aug 2024
Other
11 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The front desk staff is friendly. The room is very clean and feels like home. The location is near the hospital. It is very convenient to visit patients in the hospital. The aqueous water facilities are also good. There is also Netflix.
Original TextTranslated by Google
Response from Property: Dear Janiceaoa,Your 5-star review brightens our day and we're glad to hear you enjoyed our hotel, we will be working to improve the standard of our service to match your satisfaction. Thank you for sharing your experience and encouraging us to continue to put our customers' needs at the center of our attention. We are looking forward to seeing you again soon.Sincerely,The 9 Residence Hotel
Anonymous User
Deluxe King Room
Stayed in Nov 2024
Other
21 review
3.0/5
Posted on Dec 19, 2024
The room is big. It is easy to get to the hospital. There is a convenience store nearby.
Original TextTranslated by Google
Response from Property: Dear Valuable Guest,We take all feedback seriously and strive to improve our services based on the feedback we receive. It is always a pleasure to have you as our guest and on behalf of all the Hotel staff, I look forward to welcoming you back.Best Regards,The 9 Residence Hotel
Panda Dy
Standard King Room
Stayed in Nov 2024
Family
4 review
4.0/5
Very Good
Posted on Jan 3, 2025
Overall it's pretty good, mainly clean and sanitary, I'll come again next time.
Original TextTranslated by Google
Response from Property: Dear Panda Dy,Thank you for choosing our hotel. We are glad to hear you had a pleasant stay with us. Your good review lightens up our day. We will try our best to serve our guests as much as possible.I look forward to seeing you again.Sincerely,The 9 Residence Hotel
Huai_nian
Standard King Room
Stayed in Dec 2024
Couples
3 review
3.0/5
Posted on Jan 8, 2025
The room is relatively new, but there are no slippers and toothbrushes.
Original TextTranslated by Google
Response from Property: Dear Huai Nian,Thank you for reviewing your experiences. We're glad to hear you enjoyed our hotel and we will be working to improve the standard of our service to match your satisfaction. We will consider your advice and work on it. We hope to see you again.Sincerely,The 9 Residence Hotel
Guest User
Standard King Room
Stayed in Nov 2023
Solo travelers
2 review
2.7/5
Posted on Jan 2, 2024
The hotel did not provide paper towels, slippers, garbage bags, and the room was not cleaned once after staying for 3 days.
Original TextTranslated by Google
Response from Property: Dear Valuable Guest. Thank you for your review and for choosing our hotel. We’re sorry to learn that we did not meet your expectations. We are sincerely sorry for not cleaning during your stay. We always strive for high standards of customer service and we didn’t meet that for you. In the meantime, We've talked with our team about ways that we can improve our customer experience in the future. We hope to accept you again in the future. We will always try our best to serve you. Sincerely Apologize,The 9 Residence HotelManagement Team
きむどん
Standard Twin Room
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on Jun 23, 2024
We arrived late at night, but there was a staff member in the lobby and we were able to check in straight away! A 500 baht deposit was required for the key card, which was returned when you check out. The room was clean and comfortable! This time I was looking for a place close to the stadium, within walking distance at worst, but this was great value for money! When I told them I wouldn't have time for breakfast on my last day, they were so kind as they packed my things for me!
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Response from Property: Dear きむどん,Thank you for your stay and for giving a 5-star review. We are very pleased to hear that our staff made your stay pleasant. We're looking forward to having you again as a guest in our hotel. We are happy to accept you as our guest. Hope to see you again.Sincerely,Management TeamThe 9 Residence Hotel
Guest User
Standard Twin Room
Stayed in Jan 2024
Travel with friends
13 review
4.5/5
Great
Posted on Feb 6, 2024
The hotel is relatively new, but there are not many choices for breakfast, but the coffee is pretty good
Original TextTranslated by Google
Response from Property: Dear Valuable Guest,We are grateful that you took the time to leave us a review. Please feel free to share your feedback with us, you help us to improve service for everyone.Sincerely,The 9 Residence Hotel
Chantra Jaethong
Deluxe King Room
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Jul 18, 2024
The room is very good, clean, has good proportions.
Original TextTranslated by Google
Response from Property: Dear Chantra Jaethong,We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Hotel. Thank you for your stay with us.Sincerely,The 9 Residence Team
Guest User
Standard King Room
Stayed in Nov 2023
Couples
1 review
1.0/5
Posted on Jan 1, 2024
There is a charge for mineral water, but it was not stated in advance. There was no charge for mineral water in the room. It was only told when checking out that there was a charge for mineral water. I didn't drink Sprite and mistakenly said I drank Sprite. I checked with the housekeeper again and again before saying that I didn't drink it. The sound insulation is very good. Sorry, I can hear the next door snoring and talking clearly.
Original TextTranslated by Google
Response from Property: Dear Valuable Guest,Thank you for taking the time to write your point of view. Firstly, we apologize for the bad experience with the mini-bar issue. We give the complimentary water outside of the fridge. The drinks in the fridge are all for sale and we also put the mini-bar price in the room. We are sorry for not inform when you checked in about this matter and also for the inconvenience of mistakenly asking for the sprite fee. I also explained to ******* about this matter. Please contact us for further information. We've talked with our team about ways that we can improve our customer experience in the future. We love to make ourselves improve our services. Thank you for pointing out this mini-bar matter.Sincerely,The 9 Residence HotelManagement Team