Serela Merdeka by Kagum Hotels

Serela Merdeka by Kagum Hotels Reviews

Serela Merdeka by Kagum Hotels

Jl. Purnawarman No.23, Tamansari, Kec. Bandung Wetan, Tamansari, Bandung Wetan, Bandung City, West Java, 40116, IndonesiaSee Hotel Details
Serela Merdeka by Kagum Hotels
Serela Merdeka by Kagum HotelsSerela Merdeka by Kagum HotelsSerela Merdeka by Kagum Hotels
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1 night

Guest Reviews

8.2/10
Very Good
51 review
Verified reviews
Location9.4
Amenities7.7
Service8.3
Cleanliness7.6
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All reviews(51)
Positive reviews(46)
Reviews with photos/video(13)
Amenities were average(4)
Negative reviews(5)
Guest User
Superior King Room Non smoking
Stayed in Jun 2025
Solo traveler
1 review
6.0/10
Posted on Jul 20, 2025
+ The room is big, the air con is cold - The TV is not a smart TV, the hot water is difficult to get it, the toilet was damage.
Leandra Jing
Superior King Room Non smoking
Stayed in Oct 2024
Family
1 review
3.5/10
Posted on Dec 21, 2024
Location - quite convenient to locate but not a lot of parking Check In - fast and easy Room - not clean, there were stains on bed, toilet was dirty, sink was broken. Service - front desk agreed to change room upon complaint, but the new room still had the same issues. Overall - disappointed with the standard of cleanliness and room. service was decent. We checked out and received partial refund. Will not return.
Anonymous User
Superior King Room Non smoking
Stayed in May 2024
Couple
1 review
9.0/10
Great
Posted on Jun 6, 2024
The location was strategic at Jln Merdeka. Near by Bandung Indah Plaza
Philip The Travel Man
Superior King Room Non smoking
Stayed in Jun 2024
Traveling with friends
19 review
6.5/10
Posted on Jul 20, 2024
The hotel are old and really need to do refurbished. The carpet in the room is smelly and many items in the room did not well maintained. Breakfast spread are not good too.
Mayandra Pramoedyansyah
Superior Twin Room Non smoking
Stayed in May 2025
Business traveler
18 review
7.5/10
Posted on Jun 20, 2025
Old hotel not clean enough
Sekar Adita
Superior King Room Non smoking
Stayed in Sep 2023
Business traveler
8 review
7.0/10
Posted on Oct 15, 2023
Actually for a very good location ... but we have to wait to check in some of the rooms we ordered. The door to the room also must use a manual key.
Guest User
Superior Twin Room Non smoking
Stayed in Jan 2024
Business traveler
8 review
10/10
Outstanding
Posted on Mar 18, 2024
Good Hotel
Efita Astari
Superior King Room Non smoking
Stayed in Sep 2023
Business traveler
1 review
10/10
Outstanding
Posted on Oct 8, 2023
so far so good
Noviandi Ichsan
Superior King Room Non smoking
Stayed in Jun 2023
Family
14 review
7.0/10
Posted on Sep 12, 2023
Good location
Slaura
Superior King Room Non smoking
Stayed in Apr 2023
Other
1 review
10/10
Outstanding
Posted on Jun 5, 2023
nice place
OYIHENI CHANEL
Superior King Room Non smoking
Stayed in Feb 2023
Business traveler
35 review
10/10
Outstanding
Posted on Apr 1, 2023
Mantabbbb
Rubycaesdiva Putriandini
Superior Twin Room Non smoking
Stayed in Dec 2022
Couple
6 review
10/10
Outstanding
Posted on Jan 29, 2023
Good!
Anonymous User
Superior King Room Non smoking
Stayed in Nov 2024
Couple
5 review
9.5/10
Amazing
Posted on Dec 30, 2024
The hotel is nice, the rooms are comfortable, the pillows are soft, clean, fragrant, the food is delicious, highly recommended for staying.
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Eka Nazarudin
Superior Twin Room Non smoking
Stayed in Mar 2025
Solo traveler
21 review
9.0/10
Great
Posted on Apr 18, 2025
The room is ok, quite clean, breakfast is given a variety of menus and is delicious. It's just that yesterday I was given a room that the wifi couldn't reach. Overall ok.
Original TextTranslated by Google
ratna dwi utami
Superior King Room Non smoking
Stayed in Sep 2024
Couple
7 review
10/10
Outstanding
Posted on Oct 13, 2024
Clean, good service as requested, hot water available, everything complete
Original TextTranslated by Google