Jalan Pantai 3, Bandar Penawar, Johor, 81930, MalaysiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Hard Rock Hotel Desaru Coast Guest Reviews
4.5/5
Great
914 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All reviews(914)
Positive reviews(882)
Reviews with photos/video(374)
Delicious breakfast(116)
Perfect for kids(96)
Large rooms(42)
Loved the beach(18)
Close to beach(17)
Offers pick-up/drop-offs(15)
Has facilities for children(8)
Negative reviews(32)
Guest User
Superior Two Double Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
We 1st time visited Desaru & check in Hard rock hotel as early as 12.30pm. Most surprising was that Waterpark were open on eve of ***** New Year, thought it should be close for maintenance on every Tuesday. Family enjoyed very much at hard rock hotel & were looking forward to revisiting again.
Response from Property: Welcome to the Show, Rockstar! Thank you for the lovely compliments overall. We shall look forward to hosting you again!
Bel2410
Superior King Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 29, 2024
We had a great stay at Hard Rock Desaru! Big and spacious room with balcony facing the pool. We had 2 meals at the hotel and both restaurants were yummy. Great service from the team. If you are heading to the adventure water park, it is connected to the hotel! We will come back again!
6/18
Response from Property: Welcome to the Show, Bel! We appreciate your kind compliments for our room, the food and the service during your stay. Our stage is ready to receive you once again!
Yiruuuu
Superior King Room
Stayed in Dec 2024
Couples
9 review
4.5/5
Great
Posted on Jan 5, 2025
Overall great experience for staycation for weekend getaway ! Would be great if more activities to join in the hotel. Food varieties for buffet is good!
6/7
Response from Property: Welcome to the Show, Yiruuuu! Thank you for the recommendation to your fellow rockstars and the compliments for our breakfast buffet. We look forward to welcoming you back soon!
MorJC
Superior King Room
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 4, 2025
Services are good every where within the hotel! A good hotel for family vacation.
- A lot of activities for kids of different ages.
- Live band every nights during our stay from 8pm.
- Exclusive entrance to Water Park from the hotel.
- Fast & convenient support services via WhatsApp 24/7👍🏻👍🏻👍🏻
- 5mins walk distance via Westin Hotel to the beach
Response from Property: Welcome to the Show, MorJC! Thank you for the kind compliments for our service, the kids-friendly activities and live band performances as well as the direct access to Adventure Waterpark. We look forward to hosting you again!
Manish Kumar
Superior King Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 7, 2025
We had a wonderful stay at the Hard Rock Hotel Desaru with our family, including our 3-year-old twins. The hotel perfectly blends a vibrant rock-and-roll atmosphere with family-friendly amenities.The kids' pool area was a highlight for us, featuring splash zones and shallow waters that kept our little ones entertained for hours. The staff were incredibly attentive specially duty manager Syam who helped us with in getting interconnected room since our request didn't go through in the system, and the hotel's thoughtful touches, like kid-friendly dining options and a welcoming vibe, made traveling with toddlers so much easier. The private beach is 5 mins walk through a short passage crossing WESTIN.
Our interconnected rooms were spacious, clean, and had a fun rock-themed decor that our twins loved. We also appreciated the proximity to Adventure Waterpark, which added an extra layer of excitement to our trip.
Overall, Hard Rock Hotel Desaru is an excellent choice for families seeking a mix of relaxation and fun. We'll definitely return!
Response from Property: Welcome to the Show, Manish! Thank you for the kind compliments for our property, the amenities throughout our hotel as well as the overall vibe. We look forward to hosting you again!
Fatin Nad
Superior King Room
Stayed in Dec 2024
Family
6 review
4.5/5
Great
Posted on Jan 5, 2025
Rooms are clean and spacious! Very convenient as it is connected to Adventure Water Park and nearby to food places as well. Live bands at night makes the hotel very lively. Very kids and family friendly too.
Response from Property: Welcome to the Show, Fatin! Thank you for the kind compliments for our rooms, the live band performances and the direct access to Adventure Waterpark. We look forward to rocking with you again!
Maheel Gamage
Superior Two Double Room
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Was an excellent one night trip to Hardrock. Kids loved the hotel and the activities. Staff was so courteous and accommodating. We had a lovely time
Response from Property: Welcome to the Show, Maheel! Thank you for the kind compliments for our property, the kids activities, and for our people. Our stage is ready to receive you once again!
Zuzureez
Superior King Room
Stayed in Nov 2024
Family
18 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Love my stay here….the staff are all friendly…
A bit sad i didnt get a connecting room and my room has no view cos we are at level 1 and very far away to the back.Love the live band to.
Response from Property: Welcome to the Show, Zuzureez! Thank you for the kind compliments for our people and live band performances. We look forward to welcoming you back soon!
Klsee
Superior Two Double Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Just wanted to say thanks what a great hotel lovely & clean.
Polite staff, and excellent rooms
Pool was great.
Response from Property: Welcome to the Show, Klsee! Thank you for the kind compliments for our property, our people and the rooms. We look forward to welcoming you back soon!
Farhanis Suliman
Superior King Room
Stayed in Jan 2025
Family
24 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Nice place will come again in the future. Relax and fun for everyone.
Response from Property: Welcome to the Show, Farhanis! Thank you for the lovely compliments overall. We shall look forward to hosting you again!
Anonymous User
Superior King Room
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Jan 25, 2025
I recently stayed at Hard Rock Hotel Desaru and had an overall pleasant experience. The hotel rooms were excellent—clean, tidy, and well-maintained, ensuring a comfortable stay. The facilities were great, offering everything needed for a relaxing getaway.
The welcome drinks upon arrival were a nice gesture, setting a positive tone for the stay. The F&B outlets were equally impressive, with a good selection of dining options that I thoroughly enjoyed.
That said, the breakfast spread, while sufficient, could be improved to better reflect the high standards associated with the Hard Rock Hotel brand.
The reception staff were polite, but I felt they didn’t fully embody the signature Hard Rock hospitality vibe that sets the brand apart. Additionally, the check-in experience, while smooth and efficient, was quite ordinary and lacked the engaging atmosphere that would make it more memorable.
Overall, my stay at Hard Rock Hotel Desaru was enjoyable, but with a few refinements in service and breakfast quality, it could truly elevate the guest experience to match the brand’s reputation.
Response from Property: Welcome to the Show, Rockstar! Thank you for the lovely compliments overall. We shall look forward to hosting you again!
VictorTeo
Superior Two Double Room
Stayed in Nov 2024
Family
21 review
5.0/5
Outstanding
Posted on Jan 2, 2025
I was there for a business meet for 2 days , first look its a big hotel , the staff is extremely friendly , polite and treated us very well . The rooms are just wow, great interior and spacious . The food was very nice specially the breakfast was well spread. The swimming pool is big and very well laid out .
Response from Property: Welcome to the Show, Victor! Thank you for the kind compliments for our service, our people, the rooms and the buffet breakfast. We also appreciate your kind mention of our outdoor music pool! We look forward to rocking with you again!
nhafizahabidin
Superior King Room
Stayed in Nov 2024
Family
6 review
4.7/5
Amazing
Posted on Dec 9, 2024
The staff very friendly and helpful. Easy check-in and check-out process.
The hotel vibes relaxing and catchy with nice oldies song when entering the room
Variety menu for breakfast for kids and adult. Nice croissant, my kids love it
Kids room and splash water park also is a kids favourite place.
Response from Property: Welcome to the Show, Hafizah! Thank you for the kind compliments overall for our people, the check-in and check-out experience as well as the buffet breakfast spread. We shall look forward to rocking with you again!
Jen Mun
Superior King Room
Stayed in Nov 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Dec 6, 2024
Very good service, you can walk to the beach through Westin Hotel which is next to it or they can pick/ fetch you with their buggy. Location wise is ok if you are just planning to chill within this area, quiet as well.
Response from Property: Welcome to the Show, Jen Mun! Thank you for the kind compliments overall for the service and location. We shall look forward to rocking with you again!
Azli
Superior King Room
Stayed in Nov 2024
Family
1 review
3.2/5
Posted on Dec 3, 2024
There is no tea spoon in the room and it is quite far from the beach. breakfast does not have many choices
Response from Property: Welcome to the Show, Azli! Thank you for taking the time to drop us this review and we appreciate your feedback for the distance to the public beach as well as our buffet breakfast spread as we strive for improvements on the areas mentioned. Looking forward to serving you again!