Mercure Hotels in Bali

The location is far from any lively or happening areas. The resort feels old and lacks any sense of luxury that would make staying here worthwhile. Rooms are of average quality, and I even had to chase staff just to get basic things like towels. It’s okay for a short stay, but I wouldn’t consider coming back. Overall, quite boring and not worth it.

The best thing about Mercure Kuta Bali is undoubtedly its location — if you want to be in the heart of Kuta, right across from the beach and surrounded by restaurants, it’s hard to beat. You really are paying for the location. That said, everything else about the hotel feels old, dated, and a bit dirty. For us, it wasn’t a huge problem since we spent most of our time out and about; it was essentially just a place to sleep. Service overall was good — the staff were kind, allowed us to check out a little later at no extra cost, and even accepted our luggage in advance of our arrival, which was very accommodating.

Great location in the heart of Legian. Good clean rooms. Good breakfast, nice pools. . Staff friendly. Only room for improvement - I had to ask for an iron and then they needed it back and rang me twice after they’d collected it to ask if they could have it back. Room also wasn’t ready when I arrived which was 5pm. Overall just a few communication and efficiency issues for staff to sort out but it doesn’t detract from stay. Would recommend

The hotel is a great location. The staff super friendly and professional. The rooms could be updated. There were/are no face or hand towels provided which feels to be a little tree hugger over kill. The breakfast is awful. The beef bacon fit only to be fed to my dog. Staying here feels like a discount cruise liner. They’ve got everything but nothing is done well other than the service.