Jl. Karang Mas Sejahtera No. 88, Jimbaran Badung, Jimbaran, Kec. Kuta Sel, Badung Regency, Bali, Province of Bali, 80361, IndonesiaSee Hotel Details
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1 night
Guest Reviews
8.3/10
Very Good
71 review
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Verified reviews
Location8.6
Amenities8.1
Service8.1
Cleanliness8.3
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All reviews(71)
Positive reviews(60)
Reviews with photos/video(31)
Awesome stay(13)
Great swimming pool(11)
Great service(9)
Clean and tidy(6)
Clean pool(5)
Awesome rooms(5)
Great location(4)
Negative reviews(3)
Guest User
Villa 2 Bed Room Private Pool And Garden
Stayed in Apr 2025
Family
2 review
8.5/10
Very Good
Posted on May 11, 2025
great location - easy access to the beach, shops within walking distance. Administrators asked to pay for breakfasts already included in the booking price. They did not want to give the late check-out provided by trip.com.
Response from Property: Hi there,Thanks for your review! We're glad you liked the location and found it easy to get to the beach and nearby shops.Sorry for the confusion about breakfast and late check-out. We’ll check with our team and Trip.com to make sure things are clearer and smoother next time.We appreciate your feedback and hope to welcome you back in the future for a better experience.Best Regards,Guruh Pamungkas SugihartoGeneral Manager
Dan BKK
Villa 3 Bed Room Private Pool And Garden
Stayed in Mar 2024
Family
6 review
9.0/10
Great
Posted on Apr 15, 2024
The Mutiara is fantastic value for money and the 3 bedroom villa we had was an amazing space for the family to enjoy. The private pool was incredible and the rooms were well appointed with everything needed.
The communal villa area had a living room, sofas, a bar area, sink, microwave, fridge, and coffee drip machine.
The hotel even provided a water bottle tower with free water which was amazing for 5 people. They also provided a great Harmon Kardon Bluetooth speaker to play music from our phones whilst enjoying the pool.
The drawbacks were:
Some fixtures and fittings are getting old and worn and the maintenance is not great.
The ac in all the rooms was underpowered and not strong enough to keep the rooms cool enough at night.
The location is not ideal as the road outside is very busy, there are not really any proper pavements and apart from a few small convenience stores locally, everything is a taxi ride to anything. The beach is too far on a dangerous road to walk.
Response from Property: Dear Our Valuable Guest, Warmest greeting from The Mutiara Jimbaran Thank you for your review and feedback. We are glad to know that you enjoyed your stay with us. It’s our pleasure to welcoming you and for choosing us as your preferred resident during your stay in Bali. We are sorry that you received discomfort things during your stay at our villa. Regarding the place, yes we want our guest having a good quality time in villa, which far from the busy and hype place, however we still want our guest having a fun where beach and even bar is located 5 minutes away from the hotel with motorcycle or car, we also provide car or motorcycle for our guest. Regarding the facilities it has come to our management which the properly training will be implemented to avoid reoccurrence. We value any feedback from our guests, as it is indispensable in striving for a better quality of service and product. Once again, we thank you for your kind understanding and we look forward to welcoming you again.ps : to keep updating information and promo kindly follow us on instagram @themutiarajimbaranSincerely,Management
Josef & Chuleeporn
Deluxe Room Sharing Facilities
Stayed in Jan 2024
Couple
95 review
9.0/10
Great
Posted on Feb 25, 2024
We stayed our last day here in Bali. It’s near the airport. So we got only 20 minutes to go. We came back to this hotel 5 times again some days. We had a very pleasant stay. The stuff is very very friendly and the service is excellent. Very clean and comfortable. The pool area also was cleaned every day and it was a pleasure to swim early in the morning in a very quiet environment. We used the outdoor kitchen to make some drinks and cooking. The receptionist woman was very very friendly and fulfilling all our wishes just in time. Thank you also the cleaning stuff. The rooms have been extremely clean. We recommend this hotel for a quiet and comfortable stay in Bali. Josef & Chuleeporn
6/15
Response from Property: Dear Mr Josef & CuleepornWarmest Greeting From The Mutiara JimbaranSo kind of you for sharing your stay experience with us, we also read another sweet review in our property, it is really an honored for us We do hope that we could be a part of your happy moment and we are looking forward to welcoming you again in the future. Sincerely,Management
Resiani
Villa 1 Bed Room Private Pool And Garden
Stayed in Oct 2023
Family
12 review
10/10
Outstanding
Posted on Nov 12, 2023
Really recommended for family at 3 or 4 bedroom villa. We can arrange gathering with facilities totally completed.
Location in the center, closed to the airport and to the beach. Staff are very nice with warm welcome and pay attention to the details.
For honeymooner, one bedroom villa is the best choice.
All the villas has private pool.
Response from Property: Dear Our Valuable Guest Greetings from The Mutiara Jimbaran Boutique Villas, Thank you for choosing us as your preferred resident for your holiday in Bali. We are sorry that you received discomfort things during your stay at our villa. We realized how unpleased you were getting an inconvenience during your stay It has come to the management attention in which the properly training will be implemented to avoid reoccurrence. We value any feedback from our guests, as it is indispensable in striving for a better quality of service and product. Once again, we thank you for your kind understanding and we look forward to welcoming you again. Sincerely, Management
Guest User
Villa 2 Bed Room Private Pool And Garden
Stayed in Apr 2024
Business traveler
2 review
10/10
Outstanding
Posted on May 20, 2024
Funtastic and good place to stay
Response from Property: Dear Our Valuable Guest Warmest Greetings From The Mutiara Jimbaran Boutique VillasIt always great for us to hear about our guests' experience in our place, The Mutiara Jimbaran, especially that you enjoyed the stay.You represent our place perfectly that others may take it as reference for their future stay in Bali. We do appreciate your effort by taking times for reviewing us here and wish to welcoming you back in the near future.SincerelyManagement
AnyaB.
Villa 2 Bed Room Private Pool And Garden
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 17, 2025
Everything is great 🥰 beautiful territory, clean pool, spacious rooms, service at the highest level, any wishes are fulfilled very quickly. The only downside is the noise from the road :( and so ... The location of the villa is quite tolerable, a store and cafes are 10 minutes walk away 😃. The beach is 10 minutes by car.
Original TextTranslated by Google
Response from Property: Hi there,Thank you so much for your sweet review! We're really happy you enjoyed the beautiful surroundings, clean pool, spacious rooms, and our team’s service, it means a lot to us!We hear you on the road noise and appreciate the honest feedback. We'll look into ways to make the stay even more peaceful.Glad the location worked well for you too hope to welcome you back again soon for another great stay in Bali! Cheers!
Guest User
Villa 1 Bed Room Private Pool And Garden
Stayed in Jun 2025
Family
3 review
3.5/10
Posted on Jul 30, 2025
The building is quite distinctive, with ample space and great for photo opportunities. However, the service was practically nonexistent. The complimentary glass water bottles were loose, without corks, and the corks were moldy, making it difficult to drink. (The kids, however, didn't know and drank a little, so hopefully that's okay.) The air conditioner and other electrical equipment were old, like they'd been discarded from a second-hand market. The tables and chairs were also very old, and the hair dryer looked like it was from the last century. The bathroom walls were moldy, and the service was practically nonexistent. Ctrip clearly stated a check-out time of 2:00 PM, but the front desk said that wasn't possible because it depended on when the next guest checked in! They could only check out at 12:00 PM, and then told me to check out at 1:00 PM. Why? Only after my insistence did they agree to a 2:00 PM check-out! Even though I had already checked out at 1:30 PM, I felt bad about such a quibble and explanation.
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Shushizidemeinv🦁
Villa 2 Bed Room Private Pool And Garden
Stayed in Jun 2025
Family
5 review
2.5/10
Posted on Jul 21, 2025
The environment is OK, it's on the roadside and the noise is quite small. The breakfast looks like there are many varieties, but they are all stale and very rough.
Original TextTranslated by Google
Guest User
Villa 4 Bed Room Private Pool And Garden
Stayed in Jan 2025
Family
9 review
10/10
Outstanding
Posted on Feb 25, 2025
A family of 9 lives in a four-bedroom villa with high cost performance
Original TextTranslated by Google
Response from Property: Hi there! Hope you have wonderfull day.Thanks so much for staying with us and for the kind words. We’re happy to hear the villa worked well for your whole family and that you felt it was a good value! Hope to see you all again on your next trip to Bali.Cheers!Management
kimochii
Villa 3 Bed Room Private Pool And Garden
Stayed in Dec 2024
Family
2 review
7.5/10
Posted on Feb 20, 2025
Very good service, decoration and supplies are average
Original TextTranslated by Google
Response from Property: Hi Kimochii!Hope you have wonderfull day Thanks a lot for your feedback. We’re really glad you enjoyed the service – that means a lot to us! We hear you on the decoration and supplies, and we’ll definitely keep working to improve. Hope to welcome you back soon!Cheers!Management
Guest User
Villa 2 Bed Room Private Pool And Garden
Stayed in Mar 2025
Family
13 review
10/10
Outstanding
Posted on Apr 16, 2025
The service is good. The most important thing is that the space is strong, suitable for a family of four or five. The swimming pool is suitable for children's entertainment. I don't want to go out at all.
Original TextTranslated by Google
Response from Property: Hi there! Hope You have wonderfull day!Thank you so much for the great feedback 😊 We're really glad you and your family enjoyed the space and the pool — sounds like a perfect relaxing stay! It’s the best compliment to hear you didn’t even want to go out.Hope to welcome you back again soon!Cheers!Management
Ziyousuiwoxing
Villa 1 Bed Room Private Pool And Garden
Stayed in Feb 2025
Business traveler
10 review
8.2/10
Very Good
Posted on Mar 16, 2025
The boss should provide a Chinese reminder, beautiful environment, large space, and good service attitude
Original TextTranslated by Google
Response from Property: Hi Ziyousuiwoxing! Hope you have wonderfull day.Thanks so much for your feedback. We're really happy you enjoyed the environment, the space, and our service attitude. We apologies for the lack of Chinese reminders, we understand how helpful that would be and will definitely work on it. Hope to see you again soon!Cheers!Management
Boy.xi
Villa 2 Bed Room Private Pool And Garden
Stayed in Aug 2024
Traveling with friends
23 review
10/10
Outstanding
Posted on Nov 30, 2024
Satisfied, the environment is very good, you can hardly hear the roar of motorcycles outside, the swimming pool is also very good, I stayed for a week, and someone cleaned it every day. I just have a small suggestion, you can put an ant repellent device, many ants will crawl onto the bed, although they don't bite, but it's a bit disgusting
Original TextTranslated by Google
Response from Property: Hi Boy.Xi!Hope you have wonderfull day.Thank you so much for staying with us and for taking the time to share your experience. We’re really glad to hear you enjoyed the peaceful environment and the pool – and it’s great to know our housekeeping team kept things fresh for you all week!We also really appreciate your suggestion about the ants. Bali’s nature can be a bit cheeky sometimes, but you’re absolutely right – even if they don’t bite, they’re not exactly welcome on the Villa. We’ll definitely handle more about all ants for more comfortable for our guests.Hope to welcome you back soonCheers!Management
liebenmarion
Villa 1 Bed Room Private Pool And Garden
Stayed in Jun 2024
Family
67 review
8.0/10
Very Good
Posted on Aug 18, 2024
It's fine to watch the villas, but it's really noisy next to the road. The hotel may have five or six villas. I didn't book breakfast, so I don't know how it is.
Original TextTranslated by Google
Response from Property: Dear Our Valuable Guest Warmest Greetings From The Mutiara JimbaranIt always great for us to hear about our guests' experience in our place, The Mutiara Jimbaran, especially that you enjoyed the stay. You represent our place perfectly that others may take it as reference for their future stay in Bali. Please do accept our sincere apology, Unfortunately, we cannot do much about the road considering that our place is one and only road for beach cliff access. However a speed bump will be placed if required to reduced any motorcycle speed. it can be our reference for future improvement and hopefully to bring you good news. Have a good day and wish to welcoming you back in the near future! Sincerely Management
Guest User
Villa 3 Bed Room Private Pool And Garden
Stayed in Jun 2024
Family
1 review
9.5/10
Amazing
Posted on Jul 20, 2024
I had two days of free travel with the group, so I wanted to find a villa to spend a quiet day. With a family of two old people and two children, the three-bedroom independent villa is perfect. Although the swimming pool is not big, it is enough for two children to play in the water, and it also has a holiday atmosphere. The receptionist at the door is also very sweet and kind. Breakfast and dinner can be booked, because the meals of this hotel are provided by another hotel under the group next door, and they will be delivered at the agreed time, which really meets all requirements without leaving home. For spa, you will be driven to the villa next door for it. It is very close and there are many choices. You can choose to spend as much as you want. I chose an essential oil hot stone massage, 90 minutes, 320k, of course, consumption and tax are calculated separately. You will be sent back to the hotel after the treatment. It's a pity that the rooms are all booked on weekends, otherwise I really want to stay one more day to rest and relax.
The toilet in the room of the two old people has a little smell, which may be due to the humid return of the seaside. The air conditioner is a little small for people like me who are afraid of heat, but it will cool down faster if the toilet door is closed. The facilities are indeed a bit old, but the price-performance ratio is really high. Although the sunset at Jimbaran Beach is beautiful, the waves are too big after all, and it is not suitable for the elderly and children to play. I would rather choose a place with good privacy to enjoy a quiet moment than sunbathing, dazed and eating seafood at the beach.
The hotel is close to the road (well, in Bali, unless it is a big hotel, there is nothing that is not on the curb), there will be traffic noise, but it will not affect it at all when you close the door when you sleep.
Original TextTranslated by Google
Response from Property: Dear Our Valuable Guest Warmest Greetings From The Mutiara Jimbaran It always great for us to hear about our guests' experience in our place, The Mutiara Jimbaran, especially that you enjoyed the stay.You represent our place perfectly that others may take it as reference for their future stay in Bali. Rest assured that we will share with the related department and team members for their awareness We do appreciate your effort by taking times for reviewing us here and wish to welcoming you back in the near future.Sincerely Management