Buahan, a Banyan Tree Escape

The environment is very good and the housekeeper is very considerate

I would like to say that this hotel is definitely one of my life hotels, you must come, it deserves more popularity and recognition. First of all, let me talk about the biggest feature of the hotel: the natural environment has no doors or windows. I am a person who is very afraid of insects, especially spiders, so I mustered up the courage to try it for one night. Now I regret not booking a few more nights. I saw other comments about poisonous scorpions and was worried about them. I am also afraid of spiders, but I didn’t see any dangerous animals. It was very safe. It must have been strictly cleaned up after that incident. You can't be too demanding about hygiene in the rain forest, as leaves will fall when the wind blows, but all the roads and rooms were spotlessly clean when we checked in, which was incredible! Second point: sleeping. I was originally a light sleeper due to concerns about mosquitoes and various noisy noises, but I can say that I had the most unreal perfect nap of my life. It is hard to imagine falling asleep in the valley listening to the real birdsong and insects chirping and feeling the natural breeze, falling asleep in the embrace of nature like when you were a child. The white noise you hear in these sleeping videos actually appears and surrounds your ears, which is really soothing. The bedding is absolutely top notch and super super comfortable. The pressure of work disappeared and I truly escaped from the world and returned to nature. Let's talk about the projects: Spa and catering. You must go for a Spa. Bali Spa is well-known, but it's a pity that I didn't take any photos. Imagine a spa room for two made of bamboo, where you can enjoy the view, drink tea, have a massage, and listen to the raindrops hitting the roof and the sound of cymbals. Absolutely wonderful. (There was a lack of communication. My right calf was so tightly knit after the massage that it was about to cramp. I must communicate more!) All the food and drinks were made with local ingredients, and the plums were picked from the trees next to the villa. Let’s get to the point: service! My butler: Ketut and the manager Raka! ! ! If the services at Four Seasons Rosewood One Only and other hotels are professional and considerate, the services here truly provide family-like companionship. From small things like taking your bag when you enter, mosquito repellent always at the ready, everyone remembering your name and serving you warmly with a smile, to customizing your personal luggage tag and arranging a special car to deliver you when you leave (with fruits, blankets, etc.), to big things like turning all the surprises into happy memories. For example, at dinner, I found that most of the dishes were vegetarian. I talked to the chef and hoped to have meat dishes to experience Balinese specialties. The next day, I directly customized lunch for you, free of charge. I had a slight cramp in my right calf after the spa. The manager gave me a discount when I checked out after learning that I had taken the medicated oil with me. When I arrived at noon on the first day, I found that many of the dishes I wanted to order were not available, so I was given wine instead. Suddenly the elevator broke down and we waited for 10 minutes. The manager learned that we had been waiting for 10 minutes and waived our lunch bill. You have to know that these are not their fault, they are just accidents. It's really great with this kind of scenery, this kind of service, this kind of work spirit and effort. I really hope that this kind of good hotel can be seen and recognized by others! Thank you to all the staff for making our stay a wonderful memory. Will definitely come back again!

There are 16 villas in the whole valley, with good privacy. You can hardly bump into other guests except in the restaurant. The view from the room is very good, and it feels like you are sitting in the whole valley jungle. The attitude and service awareness of the service staff are also very good. It is suitable for people who like to stay in the hotel and have a pure holiday. I will come again.

For me, it’s a new experience, great, very good experience

Very good and comfortable. I will come again next time.

It is very inconvenient to modify the order. The customer service of Banyan Tree Group has a bad attitude. They called me aggressively. The choice of overseas hotels needs to be considered carefully.