Jl. Legian Gg. Troppozone, Lingkungan Pelasa, Kuta, Kec. Kuta, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
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Swiss-Belexpress Kuta Legian Guest Reviews
4.3/5
Very Good
40 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.4
Cleanliness4.2
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All reviews(40)
Positive reviews(31)
Reviews with photos/video(13)
Convenient location(5)
Awesome stay(4)
Negative reviews(2)
KSSA
Express Triple Room
Stayed in Aug 2024
Family
1 review
4.5/5
Great
Posted on Sep 26, 2024
Our first time in Bali and we stayed five nights there. The food and services were great and near Kuta beach too.
Response from Property: Dear KSSAI would like to thank you for your recent visit at Swiss Belexpress Kuta, Bali. We very much appreciate that you have taken the time to rate our hotel. It certainly serves as an encouragement to all of us to continuously improve our service and facility.Should you at the meantime require further assistance, please feel free to let us know.We are looking forward to welcoming you back to Swiss Belexpress Kuta, Bali in the near future.IB Sedana PutraHotel Manager
Steven117
Express Twin Room Non smoking
Stayed in Sep 2024
Couples
6 review
3.5/5
Posted on Oct 17, 2024
No hair dryer. No shower caps. Low quality toothbrush. Bath towels looks dull NOT white enough. Lobby seating areas not cleaned especially tables and seats
Response from Property: Reply from the property:Dear Steven, Warmest greetings from Swiss Belexpress Kuta, Bali On behalf of the management, we would like to sincerely apologize for any inconvenience you have experienced during your stay. Unfortunately we doesn't meet your expectations. In regard of Hairdryer currently is based on guest request and not provided in each express room, however we already set up in highest room category at the moment. Your feedback is important for us and I will work with my team to improve and Thank you for choosing our hotel as your accommodation. We look forward to another opportunity to deliver a better experience for you. Sincerely yours, IB Sedana Putra Hotel Manager
Yu_dreamy
Express Queen Room Non smoking
Stayed in Feb 2024
Couples
12 review
4.7/5
Amazing
Posted on Mar 23, 2024
The best in this hotel is staff ! Very friendly and provide you great service !!! Thank you very much!
Response from Property: Dear Yu_Dreamy, Thank you very much for your visit at Swiss Belexpress Kuta, Bali and your great feedback. It makes us happy when our guests enjoy their stay. It motivates us to go on like this and give the best for our guests day by day. It would be lovely if we could welcome you again soon and wish you all the best. Sincerely yours, IB Sedana PutraHotel Manager
Yebe Jt
Express Triple Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Sep 23, 2024
Nice place to stay with the boys.
Response from Property: Dear Yebe JtThank you very much for your visit at Swiss Belexpress Kuta, Bali and your great feedback. It makes us happy when our guests enjoy their stay. It motivates us to go on like this and give the best for our guests day by day. It would be lovely if we could welcome you again soon and wish you all the best. Sincerely yours, IB Sedana PutraHotel Manager
Guest User
Express Triple Room
Stayed in Jan 2023
Travel with friends
10 review
4.5/5
Great
Posted on Feb 8, 2023
Location is good. There are many restaurants and shops. It is not far from the beach, you can walk around 15 mins.
Response from Property: Dear Guest,I would like to thank you for your recent visit at Swiss Belexpress Kuta, Bali. We very much appreciate that you have taken the time to rate our hotel. It certainly serves as an encouragement to all of us to continuously improve our service and facility.Should you at the meantime require further assistance, please feel free to let us know.We are looking forward to welcoming you back to Swiss Belexpress Kuta, Bali in the near future.IB Sedana PutraHotel Manager
Silva
Express Queen Room Non smoking
Stayed in Aug 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Nice place ☺️
Response from Property: Dear SilvaI would like to thank you for your recent visit at Swiss Belexpress Kuta, BaliWe very much appreciate taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Swiss Belexpress Kuta, Bali in the near future. Sincerely yours, IB Sedana PutraHotel Manager
Yuliawati.
Express Queen Room Non smoking
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Nyaman
Response from Property: Yang Terhormat YuliawatiKami ingin mengucapkan terimakasih sudah tinggal bersama kami di Swiss Belexpress Kuta, Bali. Kami sangat menghargai bahwa Anda sudah berbagi pengalaman menginapnya bersama kami. Komentar Anda sangat berharga bagi kami untuk selalu dapat meningkatkan mutu dan kualitas pelayanan kami. Apabila anda memerlukan bantuan lain, mohon jangan segan untuk menghubungi kami kembali. Kami menunggu kunjungan anda selanjutnya di Swiss Belexpress Kuta, Bali Salam ,IB Sedana PutraHotel Manager
Guest User
Express Triple Room
Stayed in Dec 2024
Family
72 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Very clean, three beds, clean toilet, comfortable bath water, nice scenery, good location, in the downtown but quiet. Unfortunately, I didn't have breakfast because of the short time.
Original TextTranslated by Google
Response from Property: Dear Valuable Guest,Thank you very much for your visit at Swiss Belexpress Kuta, Bali and your great feedback. It makes us happy when our guests enjoy their stay. It motivates us to go on like this and give the best for our guests day by day. It would be lovely if we could welcome you again soon and wish you all the best. Sincerely yours, IB Sedana PutraHotel Manager
jaeilsdim
Express Queen Room Non smoking
Stayed in Dec 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 16, 2025
It's so clean and the staff is friendly~~^^ Thank you. It's quiet~~~~~There's also great food nearby~~~~^^^^
Original TextTranslated by Google
Response from Property: Dear Jaeilsdim, I would like to thank you for your recent visit at Swiss Belexpress Kuta, BaliWe very much appreciate taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Swiss Belexpress Kuta, Bali in the near future. Sincerely yours, IB Sedana PutraHotel Manager
Kwanghyeg
Express Queen Room Non smoking
Stayed in Nov 2024
Couples
7 review
4.0/5
Very Good
Posted on Dec 30, 2024
It is close to downtown Guta and is in a good location for exploring the area. The staff is friendly and the breakfast is quite simple. It is good value for money.
Original TextTranslated by Google
Response from Property: Dear KwanghyegI would like to thank you for your recent visit at Swiss Belexpress Kuta, BaliWe very much appreciate taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Swiss Belexpress Kuta, Bali in the near future. Sincerely yours, IB Sedana PutraHotel Manager
tinifrdwti
Express Twin Room Non smoking
Stayed in Aug 2024
Travel with friends
46 review
5.0/5
Outstanding
Posted on Sep 11, 2024
Minimalist room, clean, very cold AC, friendly staff, delicious food
Original TextTranslated by Google
Response from Property: Dear Tini,
We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We greatly appreciate that you have shared your stay experience with us. Your comments stating our minimalist, clean room, well-functioning AC, friendly staff, and delicious food, all of these are very valuable for us to always be able to improve the quality and quality of our services.
Should you need any other assistance, please do not hesitate to contact us again.
We look forward to your next visit to Swiss Belexpress Kuta, Bali
Regards,
IB Sedana Putra
Hotel Manager
Anonymous User
Express Queen Room Non smoking
Stayed in May 2024
Family
1 review
3.0/5
Posted on Jun 8, 2024
enough for the price, the food lacks variety, the rooms are narrow
Original TextTranslated by Google
Response from Property: Dear Guest, We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We really appreciate that you have shared your stay experience with us. Your comments are very valuable for us to always be able to improve the quality and quality of our services. We will discuss breakfast with the relevant team so that it can be improved in the future, and for rooms, we still have 2 more spacious room types that you should try for your next visit. If you need other assistance, please don't hesitate to contact us again. We are waiting for your next visit at Swiss Belexpress Kuta, Bali Greetings, IB Sedana PutraHotel Manager We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We really appreciate that you have shared your stay experience with us. Your comments are very valuable for us to always be able to improve the quality and quality of our services. If you need other assistance, please do not hesitate to contact us again. We are waiting for your next visit at Swiss Belexpress Kuta, Bali Greetings, IB Sedana PutraHotel Manager
Guest User
Express Queen Room Non smoking
Stayed in Jul 2024
Couples
2 review
2.7/5
Posted on Aug 18, 2024
The breakfast is quite mediocre otherwise the rooms are normal. And the location a little far from the beach but it's ok.
Original TextTranslated by Google
Response from Property: Dear Valuable Guest,Warmest greetings from Swiss Belexpress Kuta, Bali On behalf of the management, we would like to sincerely apologize for any inconvenience you have experienced during your stay. Unfortunately we doesn't meet your expectations. Your feedback is important for us and I will work with my FB team to improve our quality breakfast which suitable for you and Thank you for choosing our hotel as your accommodation. We look forward to another opportunity to deliver a better experience for you.Sincerely yours, IB Sedana PutraHotel Manager
cqshyczm
Express Queen Room Non smoking
Stayed in Sep 2024
Business travelers
64 review
4.2/5
Very Good
Posted on Oct 2, 2024
It's pretty good. It's close to the beach and it's convenient to eat nearby.
Original TextTranslated by Google
Response from Property: Dear Valuables Guest,Thank you very much for your visit at Swiss Belexpress Kuta, Bali and your great feedback. It makes us happy when our guests enjoy their stay. It motivates us to go on like this and give the best for our guests day by day. It would be lovely if we could welcome you again soon and wish you all the best. Sincerely yours, IB Sedana PutraHotel Manager
Xibaobeidetian
Express Triple Room
Stayed in Jun 2024
Booked for others
25 review
3.0/5
Posted on Jul 22, 2024
A very bad experience! When I checked in, I was told that I had to stay in a quiet room, but the air conditioner was so noisy. Didn't they check in advance for such a loud noise? As a result, I was temporarily arranged to change rooms, and the air conditioner was no longer noisy. But the nightmare was to come, because the room was moved to the opposite side, on the viaduct, and the glass was not double-layered noise-proof glass! I was so angry that I couldn't fall asleep. Finally, I checked out at 12:30 because I couldn't stand it anymore. This was the first time in my life that I checked out overnight, and the entire stay was no more than 4 hours! So angry
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Original TextTranslated by Google
Response from Property: Dear Xibaobeidetian,Greetings from Swiss Belexpress Kuta, Bali, thank you for your recent stay with us.We are so sorry to learn that we have missed our opportunity to impress you while you staying with us, especially with the problems that you have experienced in your guest room.Please accept our most sincere apologies for these inconveniences.Your valuable feedback is taken very seriously; we have noted all your concerns and will follow up accordingly with all of our team for further improvement.We look forward to having the pleasure of welcoming you back to Swiss Belexpress Kuta, Bali in the near future.Sincerely yours, IB Sedana PutraHotel Manager