Inna Bali Heritage Hotel

Inna Bali Heritage Hotel Reviews

Inna Bali Heritage Hotel

Banjar Lelangon, Jl. Veteran No.3, Denpasar, Bali, Province of Bali, 80111, IndonesiaView Hotel Details
Inna Bali Heritage Hotel
Inna Bali Heritage HotelInna Bali Heritage HotelInna Bali Heritage Hotel
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Inna Bali Heritage Hotel Guest Reviews

3.9/5
Good
48 review
Verified reviews
Location4.0
Amenities3.6
Service4.0
Cleanliness3.9
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All reviews(48)
Positive reviews(30)
Reviews with photos/video(11)
Friendly owner(8)
Awesome stay(7)
Great swimming pool(6)
Great location(6)
Large rooms(5)
Great value for money(5)
Convenient location(5)
Negative reviews(8)
BS0006
Deluxe Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 7, 2025
The Inna Bali Heritage Hotel is a historical hotel located in Denpasar, Bali. Back in the day, it was known as the reputable Bali Hotel, the first hotel on the island constructed in 1927 and was visited by well-known figures from all around the world such as Pandit Jawaharlal Nehru, Charlie Chaplin, Queen Elizabeth, Sukarno and Muriel Stuart Walker. The hotel's distinguished past is still palpable in the European architecture. To this effect, the mini museum inside the hotel's compound is open to the public. It houses artifacts from the hotel's early days, such as an old typewriter, and a menu from the hotel's restaurant from 1948, typewritten in Dutch and adorned with a pressed flower, preserved behind a framed glass. The hotel's premises are decorated with classical Balinese statues and paintings, and nostalgic black and white photographs of the hotel. In the main courtyard, there is an outdoors swimming pool for the guests to enjoy. This hotel's illustrious history makes it a great choice for travelers looking for some cultural input in addition to a great stay.
6/11
purplepolarbear
Standard Twin Room With Garden View
Stayed in Aug 2024
Solo travelers
16 review
4.7/5
Amazing
Posted on Sep 25, 2024
Amazing location and friendly staff! It's opposite the Bali Museum and 10 minutes walk from Badung Market and Kumbasari Art Market. Also a good starting point for daytrips to the volcano, Ubud or Seminyak. The room is huge and clean, just need to bring your own toothbrush, slippers etc. Towels and two small bottles of water are provided. The garden and pool are amazing!
Camila
Deluxe Room with Garden View
Stayed in Mar 2024
Family
1 review
3.7/5
Posted on Apr 12, 2024
Not extremely clean but still, clean. Almost all staff proactive and ready to help- some don’t have a lot of English. Pool working and enjoyed a lot. Room big but small beds. A/C working very well. For the price is worth. Close to restaurants and supermarket
HoVictor
Deluxe Room with Garden View
Stayed in Dec 2023
Solo travelers
2 review
4.2/5
Very Good
Posted on Jan 24, 2024
Bath tub had peeling paint. Front gate decor shabby, worn. Need new paint. Hotel badly maintained. Transport not convenient,
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sales Marketing Executive Sukerni
Anonymous User
Deluxe Room with Garden View
Stayed in Jun 2023
Couples
16 review
3.5/5
Posted on Jul 23, 2023
Pros: Good value for money as the room was very cheap. Great location near the city center, park, markets and museum. Staff were friendly and helpful. Beautiful area. Cons: Room was a bit dirty and neglected. No hot water in the bathroom. Very noisy in the early morning and late evening. Unstable WiFi in the room. Conclusion: Good for a night while you're exploring Denpasar and need a budget hotel. Wouldn't recommend a longer stay.
Response from Property: Dear Our Guest, thank you for taking the time to share your feedback. While I hope you had a better experience on your visit yesterday, from feedback like this we are learning and we will use it to improve ourselves. We work hard to provide a great guest experience, and in this case, it is clear that we are not doing our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a great hotel experience as many of our guests love their good experience at this hotel. Sincerely, Sales Marketing Executive Sukerni
Emmaly_98
Standard Twin Room With Garden View
Stayed in Jul 2024
Couples
1 review
3.5/5
Posted on Nov 1, 2024
Great hotel but with old facilities
Zain
Deluxe Room with Garden View
Stayed in Jan 2024
Family
17 review
4.0/5
Very Good
Posted on Feb 8, 2024
Budget hotel near to city center and staff are nice
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sales Marketing Executive Sukerni
Guest User
Deluxe Room
Stayed in Jan 2023
Couples
1 review
1.2/5
Posted on Feb 21, 2023
We went to this hotel for three days, when we arrived we waited more than 5 minutes for the receptionist to arrive and another 5 minutes to have a luggage handler. They were clearly looking at us wrong and were condescending. The pool is dirty and was half empty for 2 days. You can hear Indonesian singers singing through a huge subwoofer at a bar that is literally inside the hotel. So for peace and quiet, come back later. The room is filthy, mold, stains everywhere, no cleaning of the rooms. No blankets, you have to ask for them in addition, they are wool comforters really not very pleasant and clean. The worst thing in the room was really the bathroom, I never saw a bathroom that stank so much, smell of urine embedded in the bathtub that we felt until the room. We put dozens of incense but nothing to do, the smell was embedded and we could not get it out. We have not had hot water in 3 days, only warm water. We also asked for ashtrays several times, without success. A really disgusting and dirty room with lizards on the wall when we arrived and not only. Photos that are not very similar, don't be fooled like us please. Positive points : In the center of the city, quite good internet connection, quite spacious rooms, fridge and kettle at disposal
Response from Property: Dear Our Guest, thank you for taking the time to share your feedback. While I hope you had a better experience on your visit yesterday, from feedback like this we are learning and we will use it to improve ourselves. We work hard to provide a great guest experience, and in this case, it is clear that we are not doing our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a great hotel experience as many of our guests love their good experience at this hotel. Sincerely, Sales Marketing Executive Sukerni
Guest User
Deluxe Room with Pool View
Stayed in Jul 2022
Couples
14 review
4.5/5
Great
Posted on Aug 17, 2022
The service was very good! I had clothes washed and repaired and there’s also a massage parlour. Beautiful swimming pool and restaurant!
Response from Property: Dear Our Guest, thank you for taking the time to share your feedback. While I hope you had a better experience on your visit yesterday, from feedback like this we are learning and we will use it to improve ourselves. We work hard to provide a great guest experience, and in this case, it is clear that we are not doing our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a great hotel experience as many of our guests love their good experience at this hotel. Sincerely, Sales Marketing Executive Sukerni
Guest User
Deluxe Room with Garden View
Stayed in Nov 2022
Family
1 review
5.0/5
Outstanding
Posted on Jan 2, 2023
Strategic places at center of Denpasar, it it so lucky we stay during Denpasar Festival event right in front Hotel, the service is good but if you look for Buffet Menu For Breakfast i not recommend it, the not provide it
Response from Property: Dear Our Guest, thank you for taking the time to share your feedback. While I hope you had a better experience on your visit yesterday, from feedback like this we are learning and we will use it to improve ourselves. We work hard to provide a great guest experience, and in this case, it is clear that we are not doing our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a great hotel experience as many of our guests love their good experience at this hotel. Sincerely, Sales Marketing Executive Sukerni
Frank
Standard Twin Room With Garden View
Stayed in Jul 2022
Business travelers
5 review
2.5/5
Posted on Aug 10, 2022
Only have a check-in until 22u which is only communicated after the booking. So I had to book another hotel due to an evening flight and didn’t get any refund.
Response from Property: Dear Our Guest, thank you for taking the time to share your feedback. While I hope you had a better experience on your visit yesterday, from feedback like this we are learning and we will use it to improve ourselves. We work hard to provide a great guest experience, and in this case, it is clear that we are not doing our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a great hotel experience as many of our guests love their good experience at this hotel. Sincerely, Sales Marketing Executive Sukerni
Heru Sukoco
Standard Twin Room With Garden View
Stayed in Nov 2021
Couples
1 review
5.0/5
Outstanding
Posted on Feb 6, 2022
Good view, place, and location with friendly staffs.
Response from Property: Dear Our Guest, thank you for taking the time to share your feedback. While I hope you had a better experience on your visit yesterday, from feedback like this we are learning and we will use it to improve ourselves. We work hard to provide a great guest experience, and in this case, it is clear that we are not doing our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a great hotel experience as many of our guests love their good experience at this hotel. Sincerely, Sales Marketing Executive Sukerni
Guest User
Standard Twin Room With Garden View
Stayed in Nov 2022
Family
6 review
2.0/5
Posted on Jan 10, 2023
Old,dirty,
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sales Marketing Executive Sukerni
Guest User
Standard Twin Room With Garden View
Stayed in Dec 2024
Family
5 review
3.5/5
Posted on Jan 21, 2025
We booked this hotel for one day before departure without an overnight stay. For these purposes, the hotel is not bad, to walk around the area. The hotel is the simplest price = quality. Of the minuses: not a single bank, the exchange office did not work on Sunday, $€ were not accepted anywhere!!!
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Frances521
Standard Twin Room With Garden View
Stayed in Dec 2024
Family
11 review
4.6/5
Great
Posted on Jan 10, 2025
The room is large, the hotel environment is great, there is a swimming pool, I went for a swim, the tiles are a bit dirty, but it doesn't matter. This is the first hotel on Bali, built in 1927. You can stay at the Queen of England for more than 100 yuan. You need a bicycle in a hotel where Chaplin once stayed. The hotel facilities are a bit old with a history of more than 100 years. The air conditioning is not strong. The amount of hot water in the bathroom is a bit small. The hotel restaurant also provides food delivery. Service, delicious and not expensive. The waiters mostly spoke English and I thought everything was great!
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6/10