Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMar 21, 2026|2 Single Beds Classic
ShupangxiedexiaowuguiAfter reading other reviews, they were all overwhelmingly positive.
Having stayed in numerous hotels, the ANA InterContinental Beppu definitely ranks in my top three.
First, let's talk about transportation:
Beppu Station is quite small. Remember to exit from the West Exit (this was told to us by the hotel shuttle driver; apparently, many international guests wait for a long time at the East Exit only to find out it's the West Exit). The hotel is about a twenty-minute drive away.
Next, the service:
What was really surprising is that more than half of the hotel staff are non-Japanese. Every single foreign staff member spoke excellent Japanese, with perfect mastery of honorifics.
Finally, the room facilities:
The onsen (hot spring bath) is small but beautiful. The infinity pool isn't very deep, making it suitable for children. It was still a bit chilly in March, but luckily, there's a warm pool nearby where you can soak for a while.
The restaurant offers great value for money. Children aged 6-12 get half price, which is around 2,700 yen. In the evening, there's an all-you-can-drink option for adults at 5,000 yen, including sparkling wine, house wine, shochu, and beer.
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Price per night from:AU$654
Posted onFeb 25, 2026|Standard Family
Guest UserAn excellent experience! The beautiful environment offers stunning sunset and stargazing views, making it perfect for large families. Although it's a bit far out, the resort facilities provide everything you need, and there's enough to do on-site to keep you occupied all day. The included breakfast and dinner were plentiful, and the location is conveniently close to Kyushu Zoo and Yufuin, so you can easily add them to your itinerary.
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Price per night from:AU$235
Posted onApr 27, 2026|Sea Building Japanese Western Room J with Open Air Bath Non smoking
Guest UserInitially, I was torn between choosing between Kai Beppu and Harumi, and I'm so glad I ultimately went with Harumi. From the service to the facilities, this onsen (hot spring) ranks as one of the best I've visited in Japan, alongside Izu, Arima, and Karuizawa. Enjoying a hot soak with family, then relaxing on the balcony listening to the ocean waves while sipping a drink—it was such a perfect evening. The service was excellent, and the breakfast was outstanding, featuring many local specialties. I'll definitely be back!
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Price per night from:AU$324
Posted onFeb 5, 2026
Guest User
The hotel's location is a bit out of the way. The ocean view from the room was okay, I guess. You're required to take off your shoes when entering the hotel, but they don't even provide disposable slippers, so the service is pretty mediocre. The front desk staff also had a very unenthusiastic attitude during check-in. The hotel tries to project an image of being very clean and upscale, but honestly, the cleanliness of the guest rooms was just average; the toilet wasn't even wiped clean and had stains.
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Price per night from:AU$229
Posted onJun 5, 2026
Guest UserMy husband and I stayed 3 nights here in late May 2026. And wow - this place is super impressive! This was by far the best hotel / resort we’ve stayed at during our Japan trip (nearly 3 months of traveling central and southern Japan). The rooms are spacious, extremely clean, luxurious. You have your own private indoor onsen, outdoor onsen, cold plunge tub, sauna and if in the summer, your own private pool. You have a full size kitchen, full western style living room with a TV, full Japanese style living room, multiple toilets and a beautiful bathroom. And a beautiful view overlooking Beppu below! The food is absolutely delicious. The staff and their service are professional, knowledgeable and very welcoming. It’s close to the 7 hells of Beppu attractions so it makes for an easy day trip too. And if you’re looking for a public onsen experience, its sister property is a 5 minute walk from this resort. It’s a newer establishment without many reviews yet, but take my word for it, you won’t be disappointed. We truly loved our stay here and we will definitely be back.
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Price per night from:AU$316
Posted onAug 7, 2026|Premium Twin (with Open-air Bath)
雲妮mimiThe previous reviews are spot on. The entrance is indeed a bit hard to find, and Google Maps doesn't quite get it right. It's actually right at the intersection of Daigaku Dori (Rikushoen) – turn in at the traffic light, at the road sign for Beppu University (see pictures 1 and 2). The staff were excellent and very thoughtful. We bought some fireworks ourselves, and they helped us set up with water and a bucket so we could light them on the sand. The shampoo and hairdryer were great! This is the only place in Beppu where you can enjoy sand baths. You can choose to just go for the sand bath, but it's super convenient to stay there and walk over. Do note that the sand bath costs extra. The room has a beautiful view and is quite spacious. It was just too hot in summer, so we didn't get to fully enjoy the private onsen. The only downside is that it's next to a main road, so it can be a bit noisy.
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Price per night from:AU$220
Posted onAug 21, 2025|Japanese-Style Room
GraceGYA wonderful family-run onsen ryokan with excellent service. One of the staff members spoke excellent English, which made communication very smooth. The food was also delicious. They have three private onsen baths – two semi-outdoor and one indoor – all incredibly comfortable and relaxing.
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Price per night from:AU$344
Posted onMay 29, 2026
Guest UserRoom: neat clean space. lights and Aircon . the area between the beds is very spacious and there are large lockers so plenty of space to store your stuff . Bathroom: two normal showers and a large shower room where you can rent a bath hammock thing. three vanity sinks in this bathroom, then there's a toilet room with three toilets and three sinks, so lots of options. shampoo conditioner and body wash supplied. decent hairdryer. washing machine 300 yen, then dryer 100 yen per 15 mins. Security: pin code on dormitory. Amenities: there is a kitchen space and you can also order food from the 5th floor of the tower to the hostel lounge. Location: about ten minute walk from the station. plenty of eating places and shops nearby. there is a bus stop right outside. Other: might be useful if there were bins in the dormitory rather than having to go back and forth between the lounge. hooks in the bed area might also be useful e.g. for hanging your towel, although I suppose you could put it in your locker
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Price per night from:AU$24
Posted onFeb 17, 2026
Chaorentuitui
For my winter break trip to Japan, I continued exploring Kyushu, specifically Beppu and Yufuin. In Beppu, I stayed at this established onsen hotel. It wasn't expensive, and when I booked, it was the last room available. I kept checking countless times to see if a larger room would open up, but none did. My husband, due to his state-owned company job, couldn't travel, so it was just me and my son, which ended up being perfectly fine. The hotel initially even set up three futons for us in the tatami room.
The onsen was very relaxing. There were a lot of Korean guests at the hotel; I noticed them all at breakfast. Our room had a sea view, which I really liked. For housekeeping, they only offer free cleaning on the third day if you stay for three consecutive nights. Otherwise, it costs 3000 yen per cleaning. We figured it wasn't worth it since we didn't have much trash anyway, and I didn't bother making the bed.
The hot springs also offered sea views, though we only used them at night. Soaking in them before bed was incredibly comfortable and relaxing. Breakfast was a buffet with a good variety of local Kyushu dishes. I ate there for two days straight and didn't get tired of it.
In terms of transportation, it's about a 100-meter walk from the Beppu bus terminal if you're coming from Fukuoka. The JR station is also only about a 10-minute walk away, which is very convenient. Overall, I think it offers pretty good value for money.
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Price per night from:AU$66
Posted onMay 4, 2024
Guest User
I was worried because there weren't many Korean reviews recently. This was my first trip to Japan, and I really wanted to go to Beppu, but I was worried about where to stay. I booked this accommodation after looking at the photos of the interior without even looking at the location, but when I made the reservation, it turned out that it was located a bit far away from the downtown area! However, since the purpose of going to Beppu was the hot springs, I felt it was a great advantage to be able to use the hot springs within walking distance from my accommodation.
The accommodation is really clean and cozy, but also spacious and comfortable! The bed was so soft that I slept well until morning without waking up even once! Also, they say it is difficult because the accommodation is on a hill, but since the trip is a series of walks anyway, I was able to experience the Japanese countryside and it was really nice! ♥ And thanks to the host who kindly guided me, I felt really good!
If I go on a trip to Fukuoka, I will definitely go to Beppu again, and I intend to visit this accommodation again! Thank you so much for giving me happy memories :-)
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Price per night from:AU$143