Parkway Inn Hotel & Spa Reviews

Good place for a short stay. We stayed for four nights and had a comfortable experience. Staff are friendly. Rooms are spacious and clean. Very less to no breakfast options for vegetarians.

I am enjoying a lot also cleaness facilities is good

I read good reviews on several sites and booked this hotel for 2 days. The price turned out to be quite tempting, so the choice fell on him. I was attracted by the location, breakfast and spa. I placed the order not directly, but through a popular platform; I made a special request that I needed 2 rooms located on at least one floor, and also, if possible, on a high floor. Special requests were not fulfilled; one room was on the 3rd floor, the other on the 5th floor. The view from the window is disgusting, it's better not to look at it. It is difficult to come to an agreement with the staff, because unfortunately they do not speak either Russian or English. There is a sense of unprofessionalism, lack of composure and negligence. There are a lot of staff, but it doesn't do any good. What is missing is the firm hand of the general manager. In a 4-star room, the bathroom set includes: 1 shampoo and 1 shower gel. The robe and tea cup are missing. Terrible sound insulation, you can hear everything the neighbors are doing, the children kept you from sleeping until 2 am. Breakfast: small selection, but you can choose. Coffee 8 manat. Spa: again problems with mutual understanding, I agreed to record via WhatsApp, I think it is unethical to record voice messages to your clients. The staff does not know the prices for services, what is included and what is not. First they said you pay for the massage, peeling and entrance, then that you don’t have to pay for entrance. I couldn’t explain what I needed because they didn’t understand me, I explained the same thing to several people, but it was all useless. The massage was not worth the money, it was the first time I saw someone getting a massage and talking on the phone. The spa is small, the water in the pool is cold. Hotel advantages: Room cleanliness, daily cleaning Location

Large room, everything needed for a comfortable stay was there (there were not enough towels, but they were brought quickly) Good breakfast - buffet.

The front desk service is very good and friendly.

Special requests were not fulfilled, we asked for rooms on the 1st floor, but were given different ones. A few days later we were moved from the 5th floor. During peeling, moles were torn off until they were sore. They do not understand Russian and English. I do not recommend

Very good place to relax, I recommend it

The service is very good, the handsome guy at the front desk is very enthusiastic, and the breakfast has too few varieties

The hotel is very clean

If there is something less than one star I would rate this place with, We are currently there for the worst holiday ever because of this place, they ruined our trip. Let me start with the room and my booking, I booked double room and selected the 2 beds option. We checked in and found out the room has only one bed, I spoke to to receptionist nothing happened he kept on saying it is not my job to change rooms I am only receptionist. He said I will check if we can change your room tomorrow, and then we were looking for the blanket/ cover, this is what we found. A dirty disgusting thing to sleep with, the response from the receptionist was sorry we have no extra blankets to change it for you. He didn’t even feel sorry that we found this in the room, it wasn’t just the cover, bed sheets and pillows smell disgusting. Towels are ripped and smells bad. For 3 days I am begging them to give me a clean cover. Every day I have to repeat the same story for whoever is on the shift ,the response was always sorry it is not my job sorry we don’t have extra sorry we don’t have available rooms to give you. In our 3 night at 12:30 am midnight my friend and I( 2 ladies) in the room we were sleeping, suddenly we found a stranger man opening our room with his card. He scared us at midnight I called the reception to ask him how did this man open my room and how his card worked on my door, he didn’t answer because he knew he is trouble as he heard me screaming when I felt scared because our room is the first floor. This morning I went to the reception to talk about what happened yesterday, the answer was sorry I wasn’t on duty someone else was and I don’t know what happened. If I go more through details everybody will see how unprofessional this place and the people work there are. A very bad experience I will never ever repeat it, save your money and your trip and don’t ever book at this place.

The Rooms are not good and very noisy. We could hear someone banging or cutting something very close to our room. We were in room 203 . The Air conditioning was not good at all. The room doesnt cool well. 2nd day the ac just turned off. The receptionist dont even greet and are not welcoming at all. They do not wish good morning or smile . Breakfast wasnt too great. I wouldnt recommend anyone specially families to stay in this hotel. Also the pool was under maintenance. Overall not a great experience.

Very helpfull and kind staff. Good service. Nice and clean accomodations. Highly recommendable hotel. Extremely clean room. We loved the ... Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly

Nice modern decor. Room was very spacious. Central heating, air con. Fridge in room. 24 hour check in, I checked in at 5 am. About 25 mins walk to main square. Bolt very cheap to get around the city from the hotel. Plenty of supermarkets and restaurants in walking distance . Internet worked fine and the price was a bargain. Would stay here 100% again .

Clean, wide room and good location. Easy access to everywhere. Very comfortable to stay. The room has a balcony, so good to sit down in warm season. The road in front of the hotel is a little noisy. Breakfast is good. Change warm things daily.