Family-friendly Hotels in Bacalar

When you stay at Hotel CasaBakal - A pie de Laguna - Bacalar in Bacalar, you'll be on a lake, a 4-minute drive from Lake Bacalar and 6 minutes from Laguna Bacalar Ecological Park. This hotel is 0.6 mi (0.9 km) from Cenote Esmeralda and 0.7 mi (1.2 km) from Cenote Negro.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and concierge services.You can enjoy a meal at Restaurante del hotel serving the guests of Hotel CasaBakal - A pie de Laguna - Bacalar, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.Featured amenities include multilingual staff, a safe deposit box at the front desk, and a water dispenser.Make yourself at home in one of the 24 air-conditioned guestrooms. Conveniences include complimentary bottled water, and housekeeping is provided daily.

Please be careful booking here. I tried to book online using my credit card, but did not receive a confirmation e mail or text so assumed the booking had not gone through. In the week before the planned stay, I called, e mailed and used the 'contact us' message service on the website but still received no reply, so had to book elsewhere. The hotel then contacted me on the day we had planned to arrive, via whatsapp, asking what time we would arrive! I explained the issue but the hotel would not accept any responsibility for the fault of not sending a confirmation of booking by e mail or text. They then charged my credit card for one nights accommodation. I asked the hotel to refund both via whatsapp and also in person, going to speak with the manager who was extremely unhelpful. The conversation ended with my child crying and was very unpleasant indeed. We insisted the manager speak to his boss, who then agreed to refund us. I have a signed letter from the hotel manager agreeing to refund us, yet the hotel have now been lying to us since April - telling us they don't know how to refund to a credit card, asking again and again for more and more information about my bank accounts (which I have obliged, wasting yet more of my time), then telling us they have refunded to a different card when nothing has been received. It is totally insulting and I am disgusted by this treatment. The amount of lies I have documented on letters and whatsapp is just absurd and clearly this hotel is fraudulent. Do not share any of your card details with these frauds.

The Hotel offers a unique experience. The pool is beautiful and perfect for relaxing. The beds are comfortable. Service is friendly and helpful. If you want a unique getaway, stay at this hidden gem in Bacalar.

Casa Árabe has a garden, shared lounge, a terrace and restaurant in Bacalar. The accommodation features a private beach area, as well as a bar and barbecue facilities. Free WiFi and room service are available. At the hotel, all rooms come with a wardrobe. Complete with a private bathroom fitted with a shower and free toiletries, the rooms at Casa Árabe have a flat-screen TV and air conditioning, and certain rooms are fitted with a balcony. At the accommodation rooms have bed linen and towels. The area is popular for canoeing, and car hire is available at Casa Árabe. Free private parking and a business centre are available, as well as a 24-hour front desk. The nearest airport is Chetumal International Airport, 34 km from the hotel.