153 Kirkbride Road, Mangere, Auckland, Auckland Region, 2022, New ZealandView Hotel Details
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Naumi Auckland Airport Hotel Guest Reviews
4.2/5
Very Good
131 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.1
Cleanliness4.3
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All reviews(131)
Positive reviews(119)
Reviews with photos/video(22)
Awesome stay(27)
Friendly owner(25)
Close to airport(24)
Awesome rooms(22)
Easy to get around(22)
Convenient location(22)
Well decorated(6)
Large rooms(6)
Negative reviews(12)
Guest User
Habitat Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Beautiful hotel, great size room and high quality products!
Staff are extremely friendly and helpful!
Guest User
Habitat Room
Stayed in Dec 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jan 4, 2025
Very friendly and helpful at check in. Not a great selection of food in restaurant but what I did have was nice enough. Clean and quite room. Enjoyed a soak in bath. Would stay again.
Guest User
Habitat Room
Stayed in Dec 2024
Couples
1 review
4.2/5
Very Good
Posted on Jan 11, 2025
Quite a long walk to our room which is exhausting given that we have luggages that we needed to carry ourselves. But other that, it was a good stay and clean rooms.
Guest User
Habitat Room
Stayed in Nov 2024
Family
7 review
4.2/5
Very Good
Posted on Jan 1, 2025
We've stayed at the Naumi a few times prior to and after international flights....and the convenience of location and transport to and from hotel to airports are the reason why.
The hotel itself is clean and has great amenities. Although we scored a room with a broken extract fan, which kept making a loud disruptive noise intermittently throughout the night.
Usually service is great.
However, this time we found it subpar, with bar staff ignoring us completely when we were standing at the bar for service.
Other than the subpar experience with service this time. We will be back, convenience to airports is just too good.
Leung Yiu Ming Eric
Habitat Room
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Hotel in very good location, lots of carpark and clean. Room is spacious toilet is clean. One minor thing the aircon is too cold even i turn up high😅
Melzza23
Habitat Room
Stayed in May 2024
Couples
7 review
3.7/5
Posted on Aug 12, 2024
Easy check in. Front desk customer service is awesome! Only one entrance to the hotel which meant the carpark was far away from our room. The foyer had an off stench every time you walked in. The room was great, especially for what we paid for it. The buffet breakfast closes earlier in comparison to other hotels we’ve stayed at so we didn’t get to enjoy brunch for long. Also would be beneficial to have a little sign for items you can order somewhere near the buffet as we didn’t know you could order hashbrowns. The only hassle we had was housekeeping. 2 days we had left early and arrived late to our room not done and the sign still on the door. One of those days, we had popped back in to pick up some clothes and housekeeping was outside our room when we came out. Excuse the guitar in the pic, was taking a shot for something else but here’s a snippet of the decor.
Guest User
Habitat Room
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 23, 2024
Overall a great hotel close to the airport. Very good amenities, clean, well maintained & fun decor. Room was spacious, clean & nice. Small outdoor patio was great. Big hotel with different wings & room options. Service from initial phone contact to check in etc was excellent. I read some bad reviews & was nervous but none of them held in my experience. Near busy road but surprisingly quiet. Pool & gym was great. We added the buffet breakfast & were very happy with it.
Guest User
Habitat Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Fantastic service, nothing was too difficult to accomodate our needs. Comfy beds, great facilities. Will book again.
Response from Property: Dear Guest Thank you for the feedback, we are glad you enjoyed your stay with us this time. We greatly appreciate all your compliments on our hotel facilities, bedding conditions. Please let us know if you have any recent plans to revisit us, we will make sure your next stay is more accommodating and enjoyable. We are looking forward to seeing you again soon.Kind RegardsDavid ZhuFront Office Manager
SanThiya10
Habitat Room
Stayed in May 2024
Couples
5 review
4.0/5
Very Good
Posted on Jun 14, 2024
The hotel is near to Auckland airport and we are had a convenient stay to reach back to the airport the next day.
Von Gilbert
Habitat Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Very conveniently located not to far from the Auckland airport.
Rooms are spacious enough.
It's a quiet area.
All good for us (family if 4)
Response from Property: Dear Von GilbertThank you for the feedback, we greatly appreciate your compliments on our hotel location, specious room condition. Please let us know if you have any recent plans to revisit us, we make sure your next stay is more accommodating and memorable. We are looking forward to seeing you again. Kind RegardsDavid ZhuFront Office Manager
Guest User
Habitat Room
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Sep 19, 2024
Big room and fully equipped with all we need. Including shower gel, lotion, moisturiser, toothbrush etc.
Guest User
Habitat Room
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 23, 2024
Luxury funky feel with very reasonable pricing for a family of for 4, beds were very comfortable and great size, making for a great nights rest, shower and bathroom were stunning and luxurious and all the extra toiletries added to the experience.
The lobby and restaurant were spectacular, and the children definitely felt like royalty walking through the front doors.
Staff were very friendly and helpful 🙂
Eena
Habitat Room
Stayed in Jul 2024
Couples
7 review
4.0/5
Very Good
Posted on Aug 22, 2024
I love the balcony with garden. All the staff were friendly. Just not that closed to airport and the self check in system wasn’t convenient.
Guest User
Basic Twin Room
Stayed in Jul 2024
Travel with friends
2 review
1.0/5
Posted on Aug 12, 2024
I booked this hotel because I was travelling to see a sick friend. Sadly my friend died and I requested a refund as there was no longer a purpose for my travel My request was denied and I was not even given the option of a credit or a partial refund. I did not stay at the hotel for the reasons outlined above. Their unsympathetic attitude is disgraceful. I would never stay there and discourage anybody else from doing so
Guest User
Habitat Room
Stayed in Jul 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Spacious hotel, clean and pretty! Close to airport, can reach by airport yellow bus. Everything is nice here, parking is 10dollar per day.