The hotel is a bit far from the city, the traffic is not very convenient, the facilities are very general, and the price is relatively high. In general, the hotel is not cost-effective, and many of them are travelled in the past.
Hotel near North Shore,Auckland100% of visitors choose this area
QQuest522516852632023.04.13
I am giving this four stars based on cleanliness and the amazing views of the city across the way. The beds were comfortable, and our 2 bedroom harbour view unit was spacious. We did not use the TV, as it seemed to be inconvenient to try to figure out. The unit did have a combo washer/dryer, which was such a nice surprise, but we could not get the dryer to work. The property is in great need of overall updates, but the rooms were great. The parking situation is fine for small cars, but for our oversized mini-bus, parking was difficult, given the fact that half of the parking lot was blocked off due to damage. This hotel is not centrally in Takapuna, more like between Devonport and Takapuna. But we didn't mind the location. It was just in a residential area, and it was perfect for morning walks!
We stayed one night at the motel as a result of the end of January flooding in Auckland which had caused our flight to Vancouver to be cancelled. Ian was very accommodating - when we checked in, we weren’t sure how many nights we would need as our flight had not been re-booked at that time, so he moved us to a room that was available for at least 3 nights. Our room (12) was spacious and clean and had everything we needed. The mall at New Lynn is within walking distance and has plenty of food options as well as shops. The motel provided great value for money in our opinion.
Excellent
80 reviews
4.4/5
Price from
€85
per night
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I feel that this Ctrip did not write clearly, this hotel is clearly a motel, but nothing is marked, we were dumbfounded when we arrived, the hotel could not see any hotel lobby, and it was directly open on the side of the road. The hotel, the first floor arranged for us, is equivalent to opening the door directly to the side of the road. It is possible for people passing by to pry at your door. The most important thing is that any information of the occupants is not required. How complicated the staff is, of course, there are advantages, the room can cook, the hotel is next to the supermarket, you can buy things to cook, but the advantages and disadvantages are obvious, depending on how you weigh, we can completely live in a four-star hotel, I didn't expect to live in a motel
Myself and 5 other friends had booked into the villa for 2 nights on arrival we were told we had no booking even though we had a booking number. Was told longterm tenants now stay there, we had traveled 6 hours away from our home and told them we had booked and needed somewhere to stay. Eventually they made the villa available but on arrival the villa did not look like the same place on their website, it was covered in dust and dirt the balcony was disgusting I wouldn't let my dog out there, the inside was even worse. The kitchen was disgusting and dark, wine glasses had mould on them, the house smelt musty and dirty. Microwave was on the floor, stove was disgusting. Dish brush was so dirty I wouldn't even use it on a toilet. Bedrooms were dark, curtains had mould on them. One rooms window was covered with cardboard. The shower was covered in mould also. When spoke to them about this we were told repeatedly they have nothing else for us, they took our money before taking us to villa so we felt stuck now. We asked for more towels for there was not enough for us all. They eventually brought these around in a black rubbish bag along with a bottle of dishwasher liquid and toilet spray. Staying here was devastating for us all, it ruined our holiday. We felt we weren't heard by the owners. This villa was not up to New Zealand consumers rights, it was unsafe, no smoke alarms, no booklet explaining fire evacuation. Wi-Fi passwords didn't work. We absolutely felt ripped off.
📍It is relatively close to One Tree Hill. There is a shopping mall nearby. There are drugstores and supermarkets in the shopping mall. It is about ten minutes' drive from the Sky Tower and the port. It is more convenient to drive by yourself. The hotel has its own parking lot, which is not big but enough for guests to park.
🍃This is a hotel run by Chinese, and everyone from the front desk to the cleaning staff seems to be Chinese. Friendly for people who don't speak English well. The front desk is not 24 hours a day, like most New Zealand hotels.
🌟The facilities are average and a bit old. The air conditioner didn't turn on the hot air. I don't know what happened. There was a loud noise in the room when I took a shower... I stayed for three days in a row and all the tea bags and coffee rolls🧻 were replenished. Only facial tissues were replenished on the second and third days. Ten pictures...other than that everything is okay, there are shampoo and shower gel, and it's quite quiet at night.
🎀There is a small kitchen with complete tableware (knives, forks, cups and dishes), a microwave, a refrigerator and a sink.
The resort is located by the sea and has a beautiful surroundings. From the room, you can see the sea and the black beach. The rooms are spacious, tall and comfortable, with a fully equipped kitchen and washing machine. Although breakfast was included, I went to dinner at nine o'clock and there was almost nothing, and no more food such as juice yogurt, no one cleaned the table, so I stopped going to breakfast the next day. The service for dinner was very good.
I recently stayed here again before a yacht race the next day and also Thursday before Coastal Classic . Everytime we have visited we have been greeted with smiles and a can do attitude . One example is we needed a early breakfast before the annual coastal classic race and asked if we could order breakfast for 6:30am instead of 7 . The staff said no problem we can organise it with the kitchen . We arrived in the restaurant at 6:30am and our meals were sitting under the hot lights freshly cooked and hot ready to go . What great service ! I also like the ease of parking ( getting there is a little challenging due to road works at the moment and there is plenty of room to park before heading to reception . I recommend this place for great service , good food , a room with a view if required , clean modern rooms and a nice breakfasts .
There is basically nothing to complain about in terms of facilities, hygiene, environment and service, which is in line with Hilton standards. We came here for the sea view of the pier, and we were not disappointed. It is less than 5 minutes' walk to the pier of fuller360 to Waiheke Island, which is super convenient for taking a boat. Fish restaurant is at the end and has a view of the sea on both sides. The room is clean, spacious and comfortable. Although it is close to the pier, it doesn't feel noisy.
From the beautiful lobby, minimalist architecture, helpful and friendly staff, 5 star room - the quality and experience is second to none. Highly recommend this place if you are staying in Auckland. Its in the heart of Wynyard Quarter around great restaurants, the ASB Theatre and vibrant vibes.
Excellent
154 reviews
4.5/5
Price from
€320
per night
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4.5/5
Excellent
GGuest UserThis is an excellent place to stay if you're transiting through Auckland airport. Being an exceptionally easy, 2 minute walk from the international terminal means that you're not having to juggle shuttle buses and whatnot. Staff are friendly and attentive, and the rooms have everything you could need for an overnight stay. The whole place feels fresh and new. Highly recommend.
GGuest UserMy husband stayed here once by chance and now it has become the place he stays most weeks, Large, clean, quiet rooms, equipped with everything you could need, coffee machine, microwave, big screen tv, the comfiest bed and a huge bathroom with a good shower. But the best thing by far are the staff, from the friendly welcome and attentive service, you couldn’t ask for more, little touches like remembering your names, means a lot…. Have to give a special mention to Pawan, it’s just like a friend greeting you, a genuine friendly welcome back every time, makes you feel like you are home. Thanks Pawan!
GGuest UserSkycity is our go to place to stay. Very clean,well appointed,great location and with the added bonus Skydrive bus at side of hotel a huge saving compared to taxi/Uber/shuttle.
GGuest UserSo clean, comfortable, lovely and full of greeneries with a garden and a little fountain. Good value and a pleasant surprise! Feels like a nice countryside stay but with good bedding, pillows and service.
GGuest UserThe staff were friendly and helpful.Great having the free shuttle to the airport as part of their service . The room was nice and roomy and clean,bed comfortable. Was disappointed there wasn't an extra blanket in the wardrobe as I was quite cold overnight.There was no information in the room about the services offered in hotel and times so I didn't have to ring up or go down to find out. There was no emergency safety exit plan in the room
GGuest UserWe began and ended our stay in New Zealand here. My sister and I had stayed here on our last trip to NZ and had been so comfortable we wanted to do so again. When we arrived in Auckland we were given a nice 2 bedroom suite overlooking the park. I think it must have been a handicapped suite as the bathroom was a wet room, which was a little odd, but we got used to it, otherwise very nice. When we checked in again at the end of our trip, a few days before flying home, we were surprised and delighted to find that we had been upgraded to a 3 bedroom, 2 bath penthouse suite. It was huge, with a great view of downtown Auckland and the Skytower. The rooms are very clean and spacious, the beds comfortable, and the little cafe downstairs quite convenient. Buses for Inner Link stop right outside, and it's about a 15 minute walk downtown. New World supermarket is about 5 minutes away. Tip: if walking downtown, go via Halsey Street down to the harbour, you will avoid the hills.
GGuest UserTotally disappointed in our two night stay here. This premise also goes under the name 'Auckland Airport Kiwi Hotel' and Auckland Airport Kiwi Backpackers', the Backpackers has now been turned into what is called 'Premier studio apartments'.'. When we arrived the lady at reception stated that she had only debited our card for the first night, we were to pay for our second night when checking out. Our 'Premier Studio Apartment' was clearly an ex backpacker room, our lawn view was 2 mtrs of unmown grass which looked straight into the rooms across from us. The room was clean enough but extremely under equipped. We had booked for 3 people, we had 2 towels, 2 facecloths, no hand towel, no tea towel or dish cloth. After the 3rd ask for these items we finally received two extra facecloths to be used as a tea towel and dishcloth, eww! The kitchen had 1 fork, 1 teaspoon, 3 knives and large spoons, 1 glass, no wine glasses. Odd cups and plates of various sizes. There was a microwave and hotplates but no other utensils at all besides the bits and pieces mentioned. No Ice tray. No coathangers. The bathroom light flickered constantly, there was rubbish under the beds, and on further inspection, the fire alarm did not contain a battery. (illegal) On checking out was told that our account had been settled. Inspection of bank account showed that our 2nd night had been deducted two hours after we had checked in and an extra $4.50 had been taken. Asked on their chat window (which is how we booked our stay due to no one answering the phone, ever) and was emailed back, them stating that this extra cost was due to paying by Visa. No mention of this throughout our booking or on their website. Would not stay here again.
GGuest UserSecond stay in 3 months. Service was great at reception and the restaurant. Food was exceptional. My room had everything I needed - comfy bed, good shower, clean and spacious. I was well rested for early morning flight and caught the free shuttle. Thank you for a great stay.
This property has much to offer but let's themselves down on the smaller details. Rooms were huge and well appointed, quiet, great off street parking and extremely comfortable. However many items were not overly clean, outdoor area littered, window sills, oven, microwave, fridge and crockery/cutlery needed attention. Before daring to eat off crockery or drink from glasses (that were filthy) we had to clean, they were unhygienic. Oven had leftovers on the base, microwave had splatter from previous guests and fridge was not clean. Given COVID I would have expected a much higher level of cleaning however they have obviously relied on previous guests to clean sufficiently, this was not the case. However when we addressed with cleaning staff they were lovely and accommodating and cleaned window sills. We arrived at 1700hrs we had anticipated an earlier arrival but due to flight delays we were a few hours later (reception open until 1900hrs so we were not concerned) however was closed. We called the number on the door and were given a lockbox number, keys retrieved to room but they had not been allocated and we could not access. Thankfully another couple had already called reception and they were en-route so this problem was solved quickly. Also staff advised that we had been inadvertently charged twice and refund was in process however 7 days later no refund for over-charge has been processed. This is a great property, cleaning ladies were lovely but Management just need to get the basics right. Reception should be available as stated, rooms and amenities should be cleaned and outdoor areas need attention. I would stay here again and I can recommend but please Management address the issues we have raised. This will elevate your property rating considerably with little effort. I would have liked to address these issues directly with Management however as we were busy and office often closed, we did not have the opportunity to address directly when we were in residence.
王王All aspects of the hotel are acceptable, but please pay attention to the issue of refund
A deposit of 150 yuan is required at check-in. When you swipe your credit card, you are asked whether you want to spend or pre-authorize.
Check out to confirm that there is no loss deduction, and no refund will be seen after five days, call to ask, saying that the operation failed when refunding, and ask me if I have another card
I didn’t argue too much and provided another card number, but obviously, my card is always easy to use, and why not contact the customer if the refund fails? They have phone and email
Guests staying please keep the check-in date and room number, so as to avoid similar situations, you can make it clear
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